Implementation Engineer, Barracuda Networks
In addition, you will receive equity, in the form of non-qualifying options
Cybersecurity solutions
Be an early applicant
Cybersecurity solutions
1001+ employees
Be an early applicant
In addition, you will receive equity, in the form of non-qualifying options
1001+ employees
Company mission
To protect and support its customers for life.
Role
Who you are
- 5+ years of experience in security software implementation, network architecture, and complex customer deployments; hands-on experience with Barracuda security products is a plus
- Bachelor's degree in Computer Science, Electrical Engineering, Information Technology, or a related field; advanced degree or relevant certifications (e.g., CCNA/CCNP, CISSP, CISM, AWS/Azure/GCP certifications) a plus
- Strong leadership and mentorship skills; ability to supervise and develop junior engineers, and to act as a technical escalation authority
- Deep knowledge of email security (threat detection, phishing, ransomware) and networking fundamentals and security architectures (routing, switching, VPNs, firewalls, TLS, IAM, zero-trust, etc.)
- Experience with command line as well as log review and analysis to pinpoint issues
- Excellent written and verbal communication; comfortable presenting to executives and technical stakeholders
- Proven ability to translate product features into business outcomes; strong communication skills
- KPI literacy (time-to-value, adoption, CSAT/NPS); content/playbook development experience
- Global, cross-functional collaboration
What the job involves
- Barracuda Networks is seeking an Onboarding Engineer is a technical contributor bringing security software implementation, networking, and configuration expertise to Barracuda’s Customer Success Team. In addition to delivering advanced technical implementations, this individual will act as a technical escalation point within the Customer Success team, mentor peers, troubleshoot complex configurations, and share in developing best-practice technical solutions
- Deliver implementations and integrations for Barracuda security products
- Lead advanced and technically-focused Professional Services and Onboarding engagements for Barracuda’s security products and solutions
- Support the design and development of scalable experiences that accelerate time-to-value and deliver measurable business outcomes
- Collaborate with Customer Success, Sales, and Product teams to align activities with success metrics and product outcomes
- Perform technical risk assessments, health checks, and ensure smooth handoffs to Customer Success/Support
- Support the development of self-service content and playbooks; oversee and support customers undertaking self-service
- Monitor metrics and provide insights to boost velocity, adoption, and satisfaction
- Mentor and cross-train other staff members
Our take
In an increasingly online world, with email hacks and data leaks becoming more and more common, cyber security is more important than ever. Barracuda aims to provide this with its comprehensive suite of security software.
It offers a number of packages, focusing on email security, app and cloud protection, network security and data protection. By investing heavily in R&D and product development, Barracuda is able to keep on top of new (and increasingly prevalent) email phishing scams. Its incorporated XDR capabilities also close security gaps generated by the rise in hybrid and remote working.
Barracuda is an established player within the cyber security market, boasting over 200,000 enterprise customers including the likes of Shiseido, Carrefour and Accor. It was acquired in 2022 by KKR, a global investment firm, which has allowed it to further improve its product, grow its team and expand its marketing reach.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
May 2017
$0.8m
GRANT
Oct 2009
$5.6m
LATE VC
Total funding: $72.4m
Company benefits
- High-quality health benefits
- Retirement Plan with employer match
- Career-growth opportunities
- Flexible Time Off and Paid Time Off benefits
- Volunteer opportunities
- Equity, in the form of non-qualifying options
Company HQ
San Tomas, Campbell, CA
Leadership
Zachary Levow
(Co-Founder, Executive VP & CTO)Previously co-founded Affinity Path and Spinway, as well as working in Software Development and Architectural Software Design for Sun Microsystems, Cadence Design Systems and Motorola.
Rohit Ghai
(CEO)Independent Board Member at MHC Software. Former CEO and Board Member at RSA Security, Independent Board Member at Everbridge, COO then President of the Enterprise Content Division of Dell Technologies.
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