Software Architect, Panopto

• Mastery of Scale: You have 12+ years of experience designing and evolving complex, distributed systems that handle massive scale
• Cloud Native Expertise: Deep proficiency in AWS (or similar), CI/CD pipelines, and high-scale backend services
• Full-Stack Fluency: You are dangerous in modern languages (C#, Python, or Java) and understand the nuances of modern web standards (React/TypeScript)
• Outcome-Oriented: You don't just "design"; you deliver. You have a track record of modernizing legacy codebases while maintaining system stability
• Authentic Leadership: You lead through influence and technical merit, not title. You are a lifelong learner who invests in the growth of those around you
• Beyond the Requirements: At this point, we hope you're feeling excited about the job description you’re reading. Even if you don't feel that you meet every single requirement, we still encourage you to apply

Desirable

• In this role, you will have the opportunity to do the most impactful work of your career, elevating your craft while contributing to a team that values lifelong learning
• As a Software Architect at Panopto, you are a principal technical authority responsible for the design, integrity, and evolution of the core platform that supports over 11 million users
• You own the long-term technical vision, bridging the gap between high-level business objectives and robust, scalable engineering execution
• This is not a theoretical role. We believe the best architectural decisions are made by those who are deeply connected to the codebase and the challenges of the teams using it
• You will be expected to remain hands-on, actively collaborating with feature teams to implement architectural patterns, conduct design reviews, and troubleshoot critical system bottlenecks
• You will bridge the gap between high-level vision and day-to-day engineering execution, ensuring that our architectural strategies are pragmatic, maintainable, and delivered through direct partnership with our developers
• You will work across teams to resolve critical architectural challenges, champion engineering excellence, and mentor senior technical staff, ensuring our video knowledge management platform remains the global leader
• You'll also have opportunities to contribute to other initiatives that directly advance our core values and support you in elevating your craft
• Architectural North Star: Define and drive the long-term technical roadmap, replacing "activity" with high-impact architectural patterns that reduce technical debt and accelerate development velocity
• Engineering Excellence: Act as the final word on systems design, ensuring our AWS-based infrastructure is performant, secure (ISO 27001), and cost-effective
• Clarity Over Complexity: Translate complex product requirements into elegant technical designs that feature teams can implement with minimal friction
• Elevate the Craft: Partner directly with feature teams to conduct design reviews and troubleshoot bottlenecks, raising the bar for code quality across the department
• Strategic Influence: Act as a trusted advisor to the CTO and Product leadership, explaining technical trade-offs through the lens of customer impact and business growth
• You’ll work with a team of talented engineers with a variety of areas of expertise, from devops to design, architecture to accessibility
• The team’s experience level ranges from seasoned developers with well over a decade in industry to junior developers and contractors who are growing their roles and impact
• What Success Looks Like:
• Within 6 Months: Integration and Audit. You will have moved beyond learning the stack to becoming a strategic contributor. After conducting a deep dive into our codebase and AWS infrastructure, you will have identified the top three architectural bottlenecks that hinder our Clarity Over Complexity goal
• By this stage, you’ll have proposed a roadmap to resolve these hurdles, ensuring our systems are as elegant as the user experiences they support
• Within 1 Year: First Measurable Impact on Scalability. You will lead the architectural design for a mission-critical feature or system modernization project. Success here isn’t just a "launch"—it is achieving full alignment between Engineering and Product, ensuring that our technical choices directly empower our customers to share knowledge effortlessly
• You will have successfully moved the needle on a core performance metric (e.g., latency reduction or cost-to-serve)
• Your Legacy: Full Ownership of Technical Excellence. As the primary authority for Panopto's technical vision, you will have built a world-class environment where "Elevating the Craft" is the daily standard
• Your legacy will be measured by two north-star results: a system that remains resilient under global demand and a developer experience so streamlined that deployment velocity becomes a competitive advantage for the company
• Join Panopto where your architecture isn't just a diagram—it's the backbone of how 11 million people learn. You’ll have the autonomy of a startup architect with the massive data and scale challenges of a global leader. If you believe the best systems are built on simple elegance and shared wisdom, this is where you’ll do your best work

• Application Review -> Recruiter Call -> Video Interview & Assessment -> Hiring Manager Call -> Interview Loop -> Debrief -> Offer