Account Executive, FareHarbor
$100-120k
OTE
$31.2k
BASE
Plus $20,000 1st-Year Bonus Potential. OTE above reflects Year 1 OTE. Year 2 OTE is as follows: $165,000-$175,000
More information about location
Booking solutions for tour operators
Open for applications
Booking solutions for tour operators
501-1000 employees
Open for applications
$100-120k
OTE
$31.2k
BASE
Plus $20,000 1st-Year Bonus Potential. OTE above reflects Year 1 OTE. Year 2 OTE is as follows: $165,000-$175,000
More information about location
501-1000 employees
Company mission
To make experiences better for everyone.
Role
Who you are
- 5+ years of sales experience with a history of meeting/exceeding sales targets, preferably in a SaaS environment
- Proven strong work ethic, putting in the work with calls/outreach and going the extra mile to build a solution that suits a client and get the close
- Proactive, motivated, organized, enthusiastic, and comfortable with a fast pace
- Comfortable speaking with people on the phone and in person; Able to handle rejection and stay motivated
- Cool under pressure with the ability to balance / execute multiple priorities
- Professionalism in all business interactions across all communication channels
- A growth mindset: comfortable adopting/utilizing new technology and the ability to implement new learnings into the day-to-day
- Ideally suited for individuals who are motivated by financial success and rewards
- Bonus: Willingness to travel for industry events & conferences
What the job involves
- FareHarbor is the world’s leading provider of reservation software to the tour, activity and attraction industry, working with thousands of businesses across North America and the globe. Our clients’ work ranges from walking tours to shark diving experiences
- The FareHarbor NORAM organization is looking for driven & ambitious individuals to join our incredible Sales team. In this role, you will learn our product while quickly working your way to targeted lead pools with larger businesses and a higher volume of end customers
- We are looking for those who are ready to work on a consultative sales cycle focused on relationship development with multiple stakeholders and complex business needs
- This position will require problem solving to use our reservation software to creatively develop a solution that drives conversion for a variety of clients. In this role you'll have uncapped commission potential, milestone bonuses, and the potential for growth within the role
- Our team works hard and we have fun along the way. We talk shop on our clients' boats on a sunset cruise, learn a new market by exploring a haunted house together, show a conductor how they can streamline their check-in on a train, or teach a brewery how they can maximize revenue in their venue spaces. Our clients are in the memory-making business and we enable those dreams!
- Fully manage your own book of business, from cold calling to closing, all the way through implementation - inclusive of sales presentations, product demonstrations (online and/or in-person), and negotiations to close deals and achieve targets
- Build an active relationship with potential clients to deeply understand any potential reservations and provide thorough and creative solutions
- Utilize our CRM to document lead interactions, record crucial details, and enable better lead qualification
- Develop and maintain a deep understanding of FareHarbor’s features / functionalities / partners and effectively communicate the value propositions to potential customers
- Stay updated with industry trends, market changes, and competitors' activities to identify potential business opportunities
- Gather market intelligence and customer feedback to provide valuable insights to the marketing, product development, and strategy teams
- Monitor your individual sales performance and implement strategies to maximize productivity and results
- Be a true team player who is willing to go the extra mile to deliver exceptional results for our clients
Our take
Most holidaygoers in the US prefer to book their activities and experiences online - but when it comes to local operators, this isn’t always possible. FareHarbor has been developing software to help digitize the booking process for these smaller businesses, and over a decade, has brought more than 5,000 of them onto the books.
Along the way, FareHarbor also built up some strong momentum in the reservation management and distribution areas of the sector, which drove up the company’s valuation - making it a prime candidate for acquisition. Whilst TripAdvisor reportedly made multiple bids, FareHarbor ultimately went to Booking Holdings, the US’ largest vendor of tour company booking software.
This puts FareHarbor in a strong position. Booking Holdings is acquiring companies at a steep rate (ten in the last ten years), and good ones too - Kayak and Venga number among them. This will help FareHarbor with customer acquisition, and insulate it somewhat from any wobbles in the hospitality sector.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
8% employee growth in 12 months
Company
Funding (1 round)
May 2015
$0.2m
SEED
Total funding: $0.2m
Company HQ
Grachtengordel-Zuid, Amsterdam, Netherlands
Leadership
Matt Broten
(Software Engineer)Worked in various Software Engineering roles at Minnesota Supercomputing Institute, University of Minnesota, Open Systems International, Instant Automatic, and Artery- which they also co-founded.
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