Senior Program Manager, Amazon
Shrink
$104.1-185k
The largest online retailer and technology provider
Be an early applicant
The largest online retailer and technology provider
1001+ employees
Be an early applicant
$104.1-185k
1001+ employees
Company mission
To be Earth's most customer-centric company.
Role
Who you are
- The ideal candidate for this role will need to be comfortable driving business decisions in an ambiguous work environment, interfacing and coordinating with various functional teams both internally and externally, and driving results through both quantitative and qualitative strategies
- A successful candidate will be highly analytical, resourceful, customer focused, team oriented, and will have an ability to work with data independently under time constraints to meet deadlines
- You will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Desirable
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
What the job involves
- Amazon Grocery Logistics is looking for a Sr Program Manager with a delivery record and proven project management experience to own strategic, tactical, and cross-functional programs
- This role will include a mix of long-term strategic projects and short-term tactical tasks
- Designing and modeling new operations processes for developing business needs to prove quality, cost, and scalability goals as critical outputs
- Gathering and analyzing data across inventory health and shrink in partnership with cross functional teams
- Rethinking end to end processes to optimize for waste reduction and efficiency
- Building strong partnership with cross functional stakeholders to understand improvement opportunities
- Analyzing and solving operational barriers with a focus on understanding root causes and driving forward solves
- Leading project teams to plan, organize, and execute complex projects across multiple organizations and stakeholders to enable the launch of new projects and processes
- Innovating to improve customer experience and continuously remove cost from our fulfillment network
- Designing new metrics and enhancing existing metrics to support the future state of the business
Application process
- This position will remain posted until filled
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Company HQ
South Lake Union, Seattle, WA
Leadership
Jeff Bezos
(Founder & Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO)Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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