Deal Desk Specialist, Docebo

CA$56-76.8k

+ Eligible for a discretionary bonus incentive

Excel

Google Sheets

Salesforce

Junior and Mid level

Toronto

In the office Tuesday-Thursday

2-5 days a week in office (York Street, ON)

Multi-product learning suite

Be an early applicant

Multi-product learning suite

501-1000 employees

B2BArtificial IntelligenceEnterpriseEducationTrainingLearningSaaS

Be an early applicant

CA$56-76.8k

+ Eligible for a discretionary bonus incentive

Excel

Google Sheets

Salesforce

Junior and Mid level

Toronto

In the office Tuesday-Thursday

2-5 days a week in office (York Street, ON)

501-1000 employees

B2BArtificial IntelligenceEnterpriseEducationTrainingLearningSaaS

Company mission

To redefine the way enterprises learn by applying new technologies to the traditional corporate learning management system market.

Job

Company

Role

Who you are

Solid Foundation: Bachelor’s degree in Business Administration, Finance, Legal Studies, or a related field (or equivalent hands-on experience)
Analytical Mastery: Exceptional problem-solving skills with a keen eye for evaluating complex financial and contractual risk landscapes
SaaS Savvy: Proven track record inside a fast-paced SaaS environment, with specialized exposure to pricing, finance, deal desk, or commercial legal support
Tech Proficiency: Expert-level mastery of CRM environments (Salesforce preferred) alongside power-user skills in MS Excel or Google Sheets
Precision Execution: Stellar organizational and time management skills, capable of smoothly steering multiple high-stakes deals and renewals simultaneously under tight deadlines
Clear Communication: Top-tier written and verbal communication skills to influence stakeholders, document decisions, and collaborate effortlessly across departments

What the job involves

As our Deal Desk Specialist, you will sit right at the high-stakes intersection of Sales, Finance, Legal, and Operations, acting as the ultimate growth enabler for Docebo’s commercial organization
Reporting directly to the Director of Pricing & Renewals Management, you'll unleash your commercial acuity to navigate ambiguity, accelerate deal velocity, and craft win-win business structures in a fast-paced SaaS landscape
In this role, you aren't just processing orders—you are directly powering our revenue engine, managing high-visibility deal execution across North America, and helping turn big ideas into signed partnerships
Lead the Charge: Orchestrate and manage the end-to-end Deal Desk workflow in North America, ensuring every deal is commercially sound, accurate, and aligned with company policies
Architect Commercial Deals: Review complex deal structures and pricing proposals, proactively identifying risk flags and managing non-standard commercial terms or exceptions
Empower Revenue Teams: Act as the trusted, high-value strategic partner for Sales and Account Management teams, providing real-time guidance on pricing mechanics, structuring, and approval pathways
Unite Cross-Functional Forces: Bridge the gap between Legal, Finance, and Operations to seamlessly resolve custom contract requests and non-standard deal terms
Standardize Success: Apply Docebo’s pricing model consistently across diverse deal scenarios, balancing swift execution with scalable compliance
Build the Playbook: Maintain and evolve playbooks, templates, and reference documentation to keep our deal execution sharp, consistent, and scalable
Drive Continuous Innovation: Participate in team retrospectives and process improvement initiatives to strip away friction, boost efficiency, and keep our deal engine running faster than ever

Our take

E-learning has become a huge sub-sector in the corporate training market. Driven by a growing trend of remote work and training, the global online e-learning market was approximately $325 billion in 2025 and is forecasted to grow considerably, up to $665.06 billion by 2031.

Docebo is one of the key players in this industry, its easy-to-use, highly configurable and affordable learning platform has the end-to-end capabilities and critical functionality needed to train internal and external workforces, partners and customers. Bringing a broad range of learning materials together on one platform has created a highly scalable product that has become a market leader over the last decade.

Docebo's client base includes some of the world's biggest companies, such as Amazon, Walmart and Coca-Cola. The company's international expansion strategy has remained its primary focus, building offices worldwide, acquiring companies (such as Skillslive) and completing two successful IPOs.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

9% employee growth in 12 months

Glassdoor (3.9)

Trustpilot (2.7)

Company

Funding (last 2 of 3 rounds)

Feb 2015

$3m

SERIES A

Feb 2012

$2.8m

SEED

Total funding: $6m

Company HQ

Fashion District, Toronto, ON

Leadership

Claudio Erba

(Founder & Chief Innovation Officer)

Former Product Manager for Selpress. Former Board Member VP at Rysto.

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