Sales Compensation Analyst, Salesforce
World's leading CRM provider
Job no longer available
World's leading CRM provider
1001+ employees
Job no longer available
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- This individual must be capable of providing guidance on resolution while adhering to policies and process
- Degree or equivalent relevant experience required. Experience will be evaluated based on theValues & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
- Strong skills in use of order management or similar systems, preferably previous experience in a CRM environment
- Strong problem solving and superior critical thinking skills, the ability to connect the dots
- Communicates effectively across functional groups
- Strong analytical, written and oral communication skills; detail and process-oriented
- Works independently and as a strong team player
- Responsive to tight deadlines and ability to prioritize appropriately
- Ability to work in a dynamic and fast paced environment
- Working knowledge of CRM, SOQL, SQL, Python to present large volumes of data in an easy-to-understand narrative
- Experience in automated sales commissions systems and their set-up and operation is a plus (e.g. Xactly, Callidus, Oracle EIM, etc.)
- Advanced skills in MS Excel
What the job involves
- Salesforce utilizes our platform for sales enablement, customer sales and the sales commissioning processes
- The Global Incentive Operations Senior Analyst is responsible for the completion and accuracy of order to commission quota retirement process in our Salesforce application
- The Global Incentive Operations Senior Analyst will be critical in defining and managing the processes for new quota retirement approaches, including differentiation for channels, products and complex coverage models
- The end result is excellence in performance and process for the integration of Salesforce with our cloud-based commissions system, Xactly
- This role is critical to our monthly and quarterly commission processes and is an outstanding opportunity to work with our Global Revenue Operations Team in the process of order based commission crediting
- Support a global monthly process and cut-off as part of our sales and commissions process
- Support both Sales Ops and the greater Global Incentive teams with training and guidance. Assist in researching customer activity to clarify complex transactions and processes
- Frequent communication with account executives and sales management via commission cases and become the trusted advisor to our Sales teams. Process corrections and adjustments as they arise
- Provide recommendations to sales leadership and the internal comp management team regarding exceptions requests and case escalations
- Create reports to identify and analyze outliers and determine a systematic manner to adjust according to business rules
- Be a lead resource for sales account executives, sales operations and sales commission team on policy and process regarding sales commissions and applying it to specific transactions
- Understand data models, related objects and sales order processes within Salesforce to be able to analyze gaps and implement processes based on existing functionality
- Provide reporting and analysis of complex sales transactions and orders. Create and drive value-add analytics on ad hoc requests from the business and key stakeholders
- Create policy and process changes while ensuring proper documentation
- Provide sign-off on completion of review process on a monthly and quarterly basis. Complete and prioritize work as required
- Liaise with project management teams to support strategic business initiatives for growth and scale including setting business rules for IT configuration, determining appropriate business policy for new endeavors and facilitating change management process for current organizational priorities
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company HQ
Financial District, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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