Senior Sales Engineer, Sophos
MDR
$118.3-196.7k
+ Target Sales Commissions
Cybersecurity-as-a-Service
Open for applications
Cybersecurity-as-a-Service
1001+ employees
Open for applications
$118.3-196.7k
+ Target Sales Commissions
1001+ employees
Company mission
To develop powerful and intuitive products and services that provide the world's most effective cybersecurity for organizations of any size.
Role
Who you are
- Minimum of 5 years of experience providing software technical support to channel partners and end users (e.g., designing, managing, administering, and supporting technical solutions)
- Experience managing IT infrastructure is a plus, though not required
- Experience selling security solutions is a plus, though not required
- Experience with pre-sales technical support is a plus though not required
- Deep technical knowledge of networking, endpoint security concepts, managed detection and response (MDR), and business requirements
- Strong presentation, verbal communication, and interpersonal skills
- Excellent project management skills and writing skills
- Ability to be self-motivated and thrive in a team environment
- Knowledge of the security software industry, including competitors, market needs, and trends
- Familiarity with Sophos solutions or similar competitive products is a plus
- Certifications in networking, security, or cloud space are a plus
- Strong Troubleshooting skills
- Bachelor's degree
What the job involves
- The Senior Sales Engineer will be responsible for providing pre-sales support for Managed Detection and Response to the Global sales organization as well as actively working with customers experiencing breaches through the Sophos incident response service
- Provide support to the Global sales organization by being a subject matter expert on SOPHOS Managed Detection and Response, Rapid Response, and Sophos Labs telemetry
- Work with all sales and account teams to provide support via remote engagements, product demonstrations, and answer technical questions about our service offerings and threat intelligence
- Provide light availability for night and weekend rotations in support of selling SOPHOS Rapid Response Incident response service
- Proactively manage and deliver technical information to customers and partners while building and maintaining key technical relationships
- Work closely with product management and Sophos Labs to provide customer and partner feedback on features and product direction
- Maintain an understanding of the current threat landscape and shifting threat actor tactics to advise customers and partners of warning signs
- Deep technical knowledge of networking, endpoint security concepts, managed detection and response (MDR) and business requirements
- Understanding of Threat Actor TTPs, Malware and Threat Hunting
- Strong presentation, verbal communication, and interpersonal skills
- Excellent project management skills and writing skills
- Ability to be self-motivated and thrive in a team environment
- Knowledge of security software industry, including competitors, market needs and trends
Our take
Due to the fast-evolving nature of cybercrime, companies can struggle to keep their security up-to-date and resilient. Sophos provides managed cybersecurity services to identify and resolve cyberthreats within all sizes of organisations, combining cutting edge cybersecurity tech with expert support teams.
Leveraging AI and machine learning, Sophos' system automates the detection and blocking of over 99% of threats, meaning its analysts only have to hunt down and stop the most sophisticated attackers. As well as its Managed Detection and Response (MDR) product - which, serving over 15,000 customers, is the most-used on the market - the company also delivers Incident Response Services for those experiencing an active threat.
Sophos is not a new player in the cybersecurity space, but has demonstrated its dedication to innovation with continued product launches, updates, and acquisitions such as that of BAE spinout SOC.OS that have kept its tech at the front of the market. Alongside many of its peers, the effects of the economic climate have caused Sophos to cut staff as it focusses on achieving “the optimal balance of growth and profitability", but this recent hiccup does not take away from its position as a market leader continuously leading adaption in the space.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
36% female employees
-6% employee growth in 12 months
Company
Funding (1 round)
Jul 2020
$2.6m
SEED
Total funding: $2.6m
Company benefits
- Remote-first working model & hybrid options
- We encourage teams to get together in person periodically to help facilitate teamwork
- Flexible start and end times for many roles
- Leadership development program
- Access to LinkedIn Learning
- Global internal coaching program (Coach Match)
- Periodic Sophos wellness days off for all Sophos to help employees relax and recharge
- Global wellbeing program, which offers a range of wellbeing resources, including Sophos Wellbeing Webinars, Stress Management Toolkits, and Developing Resilience Courses
- Free Employee Assistance Program (EAP) for confidential advice and counseling on a wide range of work and personal issues
- Free annual subscription to the Calm app
- Paid parental leave, caregiver leave & bereavement/compassion leave available
- We host some unforgettable social experiences for our global teams including our music festival SOPH-Fest, go-karting, Sophmudder, and incredible holiday parties!
- Our annual global fitness challenge, SOPH-Fit, sees thousands of employees taking part in our virtual global race around the world
- Each quarter, we celebrate our exceptional global team by running the Sophos Values Awards, which recognizes and rewards employees who embody the Sophos values and who we are as a company
- Health care benefits available worldwide
Company values
- Simplicity: We strive to embrace design, automation, and re-engineering across our products and business operations. We aim to create instinctive next-gen products that provide IT professionals with exactly what they need to do their jobs efficiently and effectively.
- Empowerment: We support and enable people to do great work. We trust people to take ownership, to take smart risks, and to deliver results. We encourage people to take action, to seek knowledge, and to question actions inconsistent with our mission, values, or principles.
- Passion: We care intensely about our success and our impact. We maintain high standards and continuously strive to improve. We inspire others.
- Innovation: We stay at the forefront and advance the boundaries of what is possible. If we fail, we do it quickly, learn, share the lessons learned, and move forward. We always seek better approaches to what we do.
- Authenticity: We are genuine, transparent, and honest. We admit our mistakes and strive to remain self-aware. We say what we think, even if it might be difficult.
Company HQ
Abingdon, UK
Articles
Leadership
Kris Hagerman
(CEO, not founder)Former CEO of Corel Corporation, who previously served as Group President of Data Center Management at Symantec. Was also Executive VP and GM of Storage and Server Management at Veritas Software, as well as CEO and Founder of both Bigbook and Affinia.
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