Senior Sales Operations Analyst, Lighthouse

• A minimum of 3 years of experience in a sales operations, business operations, or analytics role
• Proven experience with CRM systems, with specific proficiency in Salesforce being a requirement
• Highly analytical with the ability to extract business insights from data and build clear reports
• Extremely organized with excellent time management skills and the ability to manage projects from start to successful completion
• A proactive and independent worker who also thrives in a collaborative team environment
• Demonstrated ability to perform successfully in a fast-paced, intellectually intense, service-oriented environment
• Excellent communication skills, with the ability to understand and articulate complex requirements
• A Bachelor's Degree or equivalent professional experience

Desirable

• Reporting to the Manager of Sales Operations, you will join as a key member of our team
• As our new Senior Sales Operations Analyst, you will be pivotal in providing high-quality support to our global sales function
• You will play a key role in keeping our commercial operations running effectively through accurate customer administration, data analysis, and Salesforce reporting
• Your work will directly contribute to process improvements that optimize sales performance, support sales leadership, and drive overall business growth
• Provide high-quality, day-to-day support to our global sales teams, acting as a primary point of contact for deal management and system inquiries
• Own and manage critical sales administration processes, including quoting, contracting, and ensuring data integrity within Salesforce
• Develop, generate, and maintain essential sales reports and dashboards in Salesforce, transforming data into actionable insights for sales leadership
• Analyze sales performance and operational data to identify trends, bottlenecks, and opportunities for process improvements
• Contribute to key operational projects that enhance sales effectiveness and ensure adherence to our global sales processes
• Collaborate closely with cross-functional teams including Sales, Finance Operations, and Data Analytics to support strategic initiatives
• Join our Sales Operations team, a global group at the heart of Lighthouse's commercial engine
• We are a team of organized, analytical, and proactive problem-solvers passionate about empowering our sales organization
• Our focus is on providing high-quality tactical support and driving strategic projects
• You'll work closely with the entire sales organization, from reps to leadership, and collaborate with key partners in Finance Operations, Data Analytics, and the CRM & Sales Systems team to keep our rapid growth on track