Client Success Manager, Dstillery
Leading AI ad targeting company
Be an early applicant
Leading AI ad targeting company
21-100 employees
Be an early applicant
21-100 employees
Company mission
To empower brands and agencies to target their best prospects for high-performing programmatic advertising campaigns.
Role
Who you are
- 3+ years of experience in client success or account management within programmatic advertising or ad tech — agency, DSP, or SSP experience all welcome
- Hands-on experience with data analytics or reporting platforms (e.g., Tableau, DOMO, Google Analytics, Salesforce)
- Strong presentation skills and the confidence to communicate complex ideas clearly to audiences ranging from media buyers to senior executives
- Solid quantitative aptitude and comfort working in Excel/Sheets
- Experience with Agentic AI and DSP user interfaces preferred
- Excellent written and verbal communication skills
- Strong organizational skills and attention to detail, with the ability to juggle multiple priorities across accounts
- Ability to work independently as well as collaboratively across teams
What the job involves
- The Client Success Manager owns a book of business and is accountable for client retention, satisfaction, and growth. You'll act as a strategic partner to clients — consulting on campaign performance, identifying expansion opportunities, and using data to drive better outcomes — while coordinating closely with internal teams to deliver on client needs. This is a highly visible, client-facing role for someone who's equally comfortable analyzing a performance dashboard and presenting recommendations to a client or partner
- Drive account growth and expansion across your book of business by identifying incremental campaign opportunities that help clients get the most efficient return on their marketing spend
- Use data to assess growth opportunities, diagnose campaign health, and recommend optimizations that exceed client expectations
- Own client satisfaction, retention, and growth outcomes for your assigned accounts
- Manage multiple client relationships simultaneously, building strong day-to-day rapport with contacts across the client's organization
- Present at in-person client meetings, demos, and events (occasional travel required, including trips with 2+ overnight stays)
- Lead clients through a smooth onboarding and product activation process
- Troubleshoot client issues on their behalf, coordinating across internal teams as needed
- Synthesize and communicate client feedback to internal stakeholders, including Exec, Product, Data Science, and Sales teams
Our take
Targeting digital advertising campaigns to the right audience has historically required the use of cookies, but the privacy issues associated with them have led to many businesses seeking alternative data sources. Whilst anonymous proprietary data can be leveraged to provide an alternative to cookies, it can be difficult to access and build audiences out of such data without the right AI-driven analysis tools and data infrastructure.
Dstillery provides AI-driven audience building tools for businesses who seek to leverage first-party, geospatial, behavioural, and demographic data as an alternative to cookies to build high-performing programmatic digital advertising campaigns. In addition to AI-driven audience modelling technology, the company also offers pre-built audiences for clients who already understand the audiences they want to reach.
Although the AI tools and datasets required for cookieless ad targeting already exist, navigating them is difficult, and Dstillery has been smart to recognize this. By unifying such solutions into self-serve and managed platforms, the company is facilitating its clients to benefit from anonymous data without requiring infrastructure to analyze and manually build audiences from it.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2019
$5.9m
SERIES D
Jan 2018
$14m
SERIES D
Total funding: $72.4m
Company benefits
- Medical, Dental & Vision: We offer comprehensive benefit plans - majority having $0 premiums for employees and dependents
- Future Planning: Easily plan for your future with a 401(k) w/Company Match, Life & Disability Insurance, & Equity Programs
- Summer Fridays: Enjoy flexible hours on Fridays from Memorial Day to Labor Day
- Unlimited PTO: At Dstillery, we work hard AND we play hard which is why we offer unlimited paid time off
- Company Equity: Employees receive equity in Dstillery. We're all in this together!
- WFH Connectivity Reimbursement: Working from home is seamless with our monthly connectivity reimbursement policy
Company HQ
Midtown South, New York, NY
Leadership
Michael Beebe
(CEO)Experience as Senior Analyst for the Consumer Sector Fund of Surveyor Capital from 2013 to 2016. Strategic Advisor and Acting Chief Financial Officer of Booxby since 2016.
Salary benchmarks
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