Staff Technical Writer, Crusoe Energy Systems

• Professional Expertise: 5+ years of technical writing experience within a high-growth technology company
• Mandatory AI/Cloud Experience: Hands-on experience using cloud services to execute AI workloads or managing AI services. You must intuitively understand the AI developer’s user journey
• Innovation Mindset: A passion for reinventing the technical writing craft through AI-assisted tools and a desire to simplify the most complex systems
• Foundational Ownership: High self-drive and the "spine" to build a function independently. You are comfortable being the sole writer and acting as a technical leader
• Product Thinking: The ability to think like a Product Manager, recognizing that documentation is an essential pillar of the overall product experience
• Technical Fluency: Comfort with "Neocloud" architectures, high-performance computing (HPC), and core infrastructure concepts like storage and networking

Desirable

• Crusoe is seeking a Staff Technical Writer to serve as the founding architect of our customer-facing product documentation
• Reporting directly to Product Management, you will treat documentation as a core feature of the product, specifically designed for a sophisticated audience of AI developers and infrastructure engineers
• This is not a transactional role; you are here to build a scalable documentation practice from the ground up, moving beyond "what" the product does to articulate "why and how" it solves critical AI challenges
• As the first dedicated writer on the team, you will be a pioneer in the field, reinventing the craft of technical writing by leveraging AI tools to increase velocity and improve precision
• You will be a key influencer of product strategy, ensuring that from the moment a customer onboard, their journey through our GPU clusters, storage, and networking is seamless, intuitive, and world-class
• AI-Native Documentation Strategy: Lead the charge in utilizing native AI tools to revolutionize writing efficiency and create scalable templates that empower engineers and PMs to contribute
• End-to-End External Documentation: Author and maintain high-impact setup guides, deep-dive tutorials, and knowledge-base articles focused on successful customer onboarding and workload configuration
• Cross-Surface Consistency: Ensure a unified voice and logical flow across all user touchpoints, including UI workflows, CLI tools, and API references, reflecting a cohesive developer journey
• Technical Content for AI Users: Translate complex infrastructure topics—such as GPU cluster orchestration, high-performance networking, and AI inference—into approachable, practical guidance for technical experts
• Functional Foundations & Leadership: Establish the standards, style guides, and best practices for the documentation function. You will drive internal mindshare and lead the strategy rather than waiting for assignments
• Competitive Insight: Maintain a pulse on the "Neocloud" landscape (e.g., CoreWeave, Nebius) to ensure Crusoe’s documentation remains the gold standard for the industry
• Cross-Functional Partnership: Work as a peer to Product Managers and Engineers, turning complex system designs into clear, actionable documentation that drives product adoption