Staff Technical Writer, Crusoe Energy Systems

• We are looking for someone who sees a disruption in the field—someone eager to reinvent technical writing using AI to improve their craft and speed
• 5+ years of technical writing experience in a technology company
• Mandatory: Experience using cloud services to execute AI workloads or experience with AI managed services. We need someone who has "done it" and understands the user journey immediately
• A passion for the craft and a desire to reinvent technical writing through the use of AI tools
• Proven ability to simplify complex technical topics and systems
• High self-drive and the ability to operate independently in a startup environment where you will be the sole writer
• Ability to think like a Product Manager, understanding that documentation is a core part of the product experience
• Familiarity with "Neocloud" architectures or high-performance computing environments
• Comfort learning and documenting cloud infrastructure concepts such as storage, networking, and AI/ML workloads

Desirable

• As a Staff Technical Writer, you will establish and own Crusoe’s customer-facing product documentation for an AI developer and AI infrastructure engineer audience
• You will report directly into Product Management, treating documentation as an integral part of the product itself
• This is the first dedicated technical writer on the team, responsible for building a scalable documentation practice from the ground up
• You will not just document "the what," but will help influence product strategy by articulating "the why and the how."
• AI-Native Documentation Strategy
• Utilize native AI tools to improve writing efficiency and create templates that enable others to contribute
• Demonstrate curiosity and competitive insight by analyzing how other Neoclouds (e.g., CoreWeave, Nebius) handle documentation to ensure we build a superior experience
• External Product Documentation
• Author and maintain customer-facing product documentation, including setup guides, tutorials, and knowledge-base articles
• Focus on helping customers who have already purchased Crusoe products successfully onboard and configure their workloads
• Cross-Surface Documentation
• Ensure documentation is consistent and connected across UI workflows, CLI usage, and APIs
• Create cohesive guidance that reflects the full developer journey
• AI Technical User-Focused Content
• Produce clear, high-quality documentation tailored to developers and infrastructure engineers working with cloud infrastructure and AI/ML workloads
• Translate complex topics such as GPU clusters, storage, networking, and AI inference into approachable and practical guidance
• Documentation Foundations & Leadership
• Establish Leadership: This is a non-transactional role. You will need a "strong spine" to put plans together, drive internal mindshare, and lead the function rather than waiting to be told what to document
• Establish templates, standards, and best practices for documentation as the first technical writer in the organization
• Cross-Functional Collaboration
• Partner closely with Product Managers and Engineering to turn complex designs into clear documentation