People and Office Manager, MAJORITY
5 days a week in office (Wynwood, Miami )
All-in-one mobile banking platform for migrants
Be an early applicant
All-in-one mobile banking platform for migrants
201-500 employees
Be an early applicant
5 days a week in office (Wynwood, Miami )
201-500 employees
Company mission
To give users the tools, resources, and support to thrive in a new country.
Role
Who you are
- This role suits someone comfortable managing HR at scale across a distributed, multi-state workforce with strong attention to compliance detail and a genuine service mindset toward employees and advisors alike
- 3+ years of Human Resources/People operations experience, ideally with multi-state US compliance exposure
- Excellent written and verbal communication skills in both English and Spanish (full fluency required)
- Comfort supporting a distributed, non-co-located workforce (not just a single office)
- Strong organizational skills and attention to compliance detail across multiple jurisdictions
- Basic IT/device management aptitude (MDM tools like Mosyle, general troubleshooting)
- Experience in a startup, fintech, or sales-driven organization is a plus
What the job involves
- We're hiring a People & Office Manager to own the full US employee experience, Human Resources operations, and office/basic IT support, partnering closely with the People & Office Manager for Colombia to keep practices aligned globally while running US execution independently
- This position reports into the Chief People Officer
- Manage the full US employee lifecycle (excluding recruitment): onboarding, changes, benefits administration, and offboarding
- Maintain compliance across the six states where Majority USA is a registered employer, tracking state-specific requirements (leave laws, final pay timing, handbook provisions, unemployment insurance)
- Support worker classification practices for the 1099 contractor population in the advisor channel, working with Legal/Finance as needed
- Administer benefits programs (medical, 401(k)) and serve as the primary contact for employee questions
- Manage HRIS data integrity in ADP Workforce Now Next Gen and related systems (Employee Navigator, Human Interest)
- Draft and maintain employment documentation via DocuSign workflows
- Serve as the go-to person for a distributed workforce, many of whom are not physically in the Miami office (on-the-ground advisors across multiple states)
- Run onboarding for new hires and advisors, ensuring consistent experience regardless of location
- Support engagement and culture initiatives for a distributed, sales-oriented population
- Manage day-to-day operations of our new office in Wynwood: vendors, supplies, facilities
- Coordinate logistics for company events, meetings, and travel as needed
- Provide basic IT support and device management (Mosyle MDM) for the US team
- Coordinate with the global IT/Platform team on escalations and access provisioning
- Support IT onboarding/offboarding logistics (equipment, accounts)
Our take
Migrants relocating to a new country face enormous practical and financial hurles, from opening bank accounts and building credit histpries to securign affordable connectivity and sending money home. While MAJORITY was originally focused on supporting newcomers to the US, its mission has evolved to serve globally mobile community more broadly - people navigating life across borders who often encounter high feed, complex bureaucracy and limited access to mainstream financial services.
MAJORITY operates as a subscription-based financial platform designed specifically for these communities, offering FDIC-insured bank accounts, debit cards, remittances, cashback rewards and in-language customer support. Crucially, the platform does not require a Social Security Number to get started, lowering a major barrier for recent arrivals. And in 2025, the company expanded beyond just banking with the launch of MAJORITY Mobile Plans, providing flexible, contract-free phone plans with unlimited data options and international calling, further embedding essential services into a signal digital ecosystem.
By combining banking, remittances, telecoms and community-driven support under one platform, MAJORITY is more than just a neobank, its building infrastructure for global mobility. Its continued product expansion reflects a broader ambition of one to create a comprehensive financial and connectivity platform that helps people establish stability quickly, wherever they choose to build their lives.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
May 2024
$12.5m
SERIES B
Jun 2023
$9.8m
SERIES B
Total funding: $98.3m
Company HQ
Norrmalm, Stockholm, Stockholms län
Leadership
Magnus Larsson
(Co-Founder & CEO)They began their career as a Consultant before spending 3 years at Optimal Telecom and a further 3 at Tele2. While serving as CEO of Rebtel, Magnus co-founded MAJORITY, alongside being a Make Equal Board Member.
Johan Dahlqvist
(CTO)Having studied at Lund University, they worked for 2 years as an Anoto Software Engineer and spent 11 at Tele2. They co-founded MAJORITY in 2019 while serving as CTO of Rebtel.
Johan Granlund
(Co-Founder & COO)They worked at Wunderkind AB before spending 7 years at Tele2 and founding Inventa in 2010. They started working as COO of Rebtel in 2014, before co-founding MAJORITY 5 years later.
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