Continuous Improvement Specialist, Collectors

Salary not provided

The hourly range for this position is $28-$30. Entry level operations positions generally start at an hourly rate of $17

Google Sheets

monday.com

Junior and Mid level

Los Angeles

More information about location

Office located in Santa Ana, CA

Authentication & sale services for high-value collectibles

Open for applications

Authentication & sale services for high-value collectibles

501-1000 employees

B2CMarketplaceConsumer GoodsArtSales

Open for applications

Salary not provided

The hourly range for this position is $28-$30. Entry level operations positions generally start at an hourly rate of $17

Google Sheets

monday.com

Junior and Mid level

Los Angeles

More information about location

Office located in Santa Ana, CA

501-1000 employees

B2CMarketplaceConsumer GoodsArtSales

Company mission

To help collectors pursue their passion through industry leading grading and authentication, tools to help collectors research and find the next big thing, and marketplaces to buy and sell.

Job

Company

Role

Who you are

2+ years of demonstrating strong analytical, problem solving and organizational skills
2+ years of demonstrating excellent data analysis with strong computer skills
Thorough understanding of process mapping & value stream mapping
Able to analyze existing processes, workflows, and systems to identify inefficiencies, bottlenecks, and areas for improvement
Strong attention to detail with a strategic and analytical mindset
Ability to work in a fast paced environment both individually and as part of a team
Excellent communication skills both written & verbal
Dynamic thinking and strong problem-solving abilities
Proficiency in Google Docs, Google Sheets, Google Slides & Monday.com, proficiency in LucidCharts preferred
Physical Requirements:
Bending and Twisting: Bending neck/waist, twisting neck/waist, and squatting
Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time
Exposure to Machinery: Exposure to machinery noise, which may include noise from forklifts, injection presses, or other machinery
Hand Use: Power gripping when using low-precision, high-impact hand tools that require significant force, such as hammer drills and torque wrenches
Hearing Requirements: Ability to hear alarms, signals, and verbal instructions
Lifting and Carrying: Ability to lift, carry, and move materials up to 75+ pounds, with employee help or with proper equipment
Sitting or Standing: Ability to sit or stand for extended periods of time
Temperature and Humidity: Occasional exposure to warehouse environments without heating or cooling with fluctuations in temperatures and humidity

What the job involves

We’re looking for a Continuous Improvement Specialist to join our growing Continuous Improvement team
Our team's primary functions are continuous improvement of operational processes, new process implementation and alignment of operational procedures across our various sites
As a Continuous Improvement Specialist you will be spearheading operational improvement efforts and supporting set up & documentation of new operational procedures for all Collectors sites
You will be partnering with teams across all operational functions, including the learning team, engineering, procurement and operational experts at all levels
Additionally you will serve as an operational liaison for departments across Collectors business functions and third party vendors
You’ll report to the Continuous Improvement Supervisor
Support the ideation, implementation and testing of process enhancements throughout our operation
Identify gaps in system functionality and work with product management to enhance our products
Lead implementation project with functional teams across the organization to coordinate successful change initiatives
Optimize operational flow through creation of improved process maps, floor plans and operational procedures
Develop change communication plans and train operators on new operational processes
Planning, facilitating, and executing continuous improvement events using Lean Six Sigma tools
Support improvement projects from initiation to completion, including defining scopes, in depth progress documentation and timeline creation
Defining clear, well articulated and well documented project plans for new process implementations
Deliver outstanding service to all contributors and internal customers
Lead by example and be a champion of all company policies, including safety, attendance & security

Our take

Collectors offers a range of services for the collectibles industry including authentication and grading, collectibles research and sourcing tools, and a buy-and-sell marketplace. The industry is going through a huge renaissance, with a particularly high demand for sports and trading games cards, and Collectors has come to the fore as a major name.

While other big companies in the space include Fanatics and Steiner Sports, the fact that Collectors’ is more than a marketplace serves it well. Indeed, its most popular services appear to be grading and authentication, as well as storage vault services.

Collectors’ recent past has been very interesting to watch, as a 2021 acquisition led by current CEO Nat Turner unified the various brands of the former Collectors Universe, which was then relaunched as its current all-in-one platform.

It’s proving to be a shrewd move, as the “new” company’s first fundraise totaled $100 million, followed by an extra $123 million in post-IPO debt funding in 2023. With the collectibles industry forecast to double in value to be worth as much as $700 billion by end of the decade, Collectors is putting itself in a position of serious strength.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

25% employee growth in 12 months

Glassdoor (3.3)

Company

Company benefits

Employee Discounts: Be your own customer. Receive discounts on select grading services for approved submissions.
401(K) Matching Plan: Invest in your future with our competitive 401k matching plan.
Health Insurance: Collectors offers medical, dental, and vision for you and your family’s well being.
Vacation/Paid Time Off: Enjoy time away from work with paid vacation for full-time employees.
Holiday Pay: All regular, full-time employees are eligible for 10 company paid holidays.
Flexible Hours: Flexible schedules with varying shifts are available to accommodate your needs.

Company HQ

Santa Ana, CA

Leadership

Nat Turner

(CEO, not founder)

Angel investor and well-known sports card collector. As well as being CEO of Collectors, is a board member at OneOncology and former board member at health companies Sema4 and Clover Health. Co-founded and led Flatiron Health (Acquired by Roche) from 2012 - 2022.

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