Senior Product Designer, HeliosX
+ Generous equity allocations with significant upside potential
1+ day a week in office
Profitable HealthTech, multiple sites delivering medicine and skincare to users in US + UK
Posted today
Profitable HealthTech, multiple sites delivering medicine and skincare to users in US + UK
501-1000 employees
Posted today
+ Generous equity allocations with significant upside potential
1+ day a week in office
501-1000 employees
Company mission
Creating a more confident world, where everyone can take control of their health to lead happier and healthier lives.
Role
Who you are
- 5+ years of experience designing digital products, with a proven track record in a Senior Product Designer or equivalent role
- Experienced in designing for global markets, with an understanding of localisation, international UX best practices, and regulatory healthcare constraints
- Skilled in human-centred design, discovery, and prototyping, with the ability to navigate complex product and compliance challenges
- Strong visual and interaction design craft, with mastery of tools like Figma and a deep understanding of accessibility standards (e.g., WCAG)
- A natural systems thinker who can see across the product ecosystem and design for scale and consistency
- Comfortable in cross-functional, fast-paced environments, ideally within tech, health tech, or regulated industries
- Confident working independently, managing ambiguity, and driving forward strategic design initiatives
- An excellent communicator and collaborator who builds trust with engineers, PMs, clinicians, and stakeholders across time zones
What the job involves
- As a Senior Product Designer on the Expansions Team at HeliosX, you will play a pivotal role in shaping how we deliver intuitive, accessible, and culturally adaptable digital healthcare experiences to customers around the world
- This role goes beyond crafting beautiful interfaces - you’ll be solving complex design challenges tied to healthcare access, regulatory environments, and cultural nuance across international markets. You’ll partner closely with cross-functional teams, including clinical, regulatory, localisation, engineering, and product, to launch and scale HeliosX services in new countries, ensuring customers feel confident and supported in their healthcare journey, no matter where they are
- As a senior member of the team, you will champion design thinking across the organisation, lead high-impact initiatives, and help define what excellent, inclusive healthcare design looks like on a global scale
- Own and lead the end-to-end design process for new market expansions, from discovery through launch - aligning user experience with international business strategy
- Translate complex healthcare and regulatory needs into elegant, inclusive, and accessible user experiences across diverse global contexts
- Partner with localisation, legal, clinical, and operations teams to ensure designs are regionally compliant and culturally relevant
- Leverage user insights, international UX research, and data to inform design decisions and iterate on existing product flows for global audiences
- Champion the HeliosX Design System, ensuring it scales to meet the demands of internationalisation and localisation
- Collaborate closely with Product Managers, Engineers, and Researchers to shape roadmaps and embed design deeply into the development lifecycle
- Conduct UX audits and usability testing in international markets to continuously refine and improve the product
- Mentor designers across the team through critiques, coaching, and knowledge-sharing - fostering a culture of high performance, collaboration, and curiosity
- Contribute to evolving design practices and frameworks that make global expansion faster, more consistent, and more user-centred
Salary benchmarks
Our take
Generally speaking, the healthcare sector is slow to adopt new technologies. HeliosX bucks the trend, having been founded in 2013 to provide quicker, convenient access to medications through the use of cutting-edge tech.
HeliosX aims to improve the quality, accessibility and affordability of healthcare across the UK, US and Europe. With millions of customers worldwide, it operates across the medical, dermatology, and nutritional supplement sectors through its top-selling brands and products - Dermatica (personalised skincare brand), MedExpress (telepharmacy), Levity (prescription weight loss), ZipHealth (online medical consultations & pharmacy) and its men's health brand, RocketRx.
HeliosX has seen its global revenue rocket from £60m to £180m between 2023 and 2024. This growth is impressive for a company that has had no external funding, and it aims to accelerate its expansion in 2025 by moving into new territories.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Team energy
"Empathic and energetic team is what makes you feel good when you go to work Monday morning. Imagine how important it is if you work remotely! And I..."
Company benefits
- Monthly Socials
- Health Insurance
- Gym discount
- Flexible working
- £1,000 Annual Learning and Development budget
- Audible Subscription
- Pension Contribution
- 25 days holiday + UK Bank holidays
- Free HeliosX Products
Company values
- Build Team Excellence
- Putting Customers First
- Today Not Tomorrow
- Thinking Differently
- Act Like an Owner
- Keep it Simple
- Do More With Less
- Communicate Candidly
Company HQ
London, UK
Leadership
Dwayne D'Souza
(Founder & Chairman of the Board)After graduating from the University of Cambridge and gaining experience as a Software Engineer and later in Algorithmic Trading, Dwayne founded HeliosX in 2013.
Stuart Peak
(CEO)Previously HeliosX's VP of Operations. Also worked at The Cambridge Code as an Operations Director, was a Strategy Consultant at PwC and an Operations Director at Oviva.
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