Senior Product Designer, HeliosX
International Expansion
+ Generous equity allocations with significant upside potential
1+ day a week in office
Building healthcare that feels faster, simpler, and more human.
Job no longer available
Building healthcare that feels faster, simpler, and more human.
501-1000 employees
Job no longer available
+ Generous equity allocations with significant upside potential
1+ day a week in office
501-1000 employees
Company mission
HeliosX exists to create a world where everyone can afford to access high-quality healthcare. We bring together technology, clinicians, pharmacies, operations, and brand to make care feel faster, safer, and more human.
Role
Who you are
- 5+ years of experience designing digital products, with a proven track record in a Senior Product Designer or equivalent role
- Experienced in designing for global markets, with an understanding of localisation, international UX best practices, and regulatory healthcare constraints
- Skilled in human-centred design, discovery, and prototyping, with the ability to navigate complex product and compliance challenges
- Strong visual and interaction design craft, with mastery of tools like Figma and a deep understanding of accessibility standards (e.g., WCAG)
- A natural systems thinker who can see across the product ecosystem and design for scale and consistency
- Comfortable in cross-functional, fast-paced environments, ideally within tech, health tech, or regulated industries
- Confident working independently, managing ambiguity, and driving forward strategic design initiatives
- An excellent communicator and collaborator who builds trust with engineers, PMs, clinicians, and stakeholders across time zones
What the job involves
- As a Senior Product Designer on the Expansions Team at HeliosX, you will play a pivotal role in shaping how we deliver intuitive, accessible, and culturally adaptable digital healthcare experiences to customers around the world
- This role goes beyond crafting beautiful interfaces - you’ll be solving complex design challenges tied to healthcare access, regulatory environments, and cultural nuance across international markets. You’ll partner closely with cross-functional teams, including clinical, regulatory, localisation, engineering, and product, to launch and scale HeliosX services in new countries, ensuring customers feel confident and supported in their healthcare journey, no matter where they are
- As a senior member of the team, you will champion design thinking across the organisation, lead high-impact initiatives, and help define what excellent, inclusive healthcare design looks like on a global scale
- Own and lead the end-to-end design process for new market expansions, from discovery through launch - aligning user experience with international business strategy
- Translate complex healthcare and regulatory needs into elegant, inclusive, and accessible user experiences across diverse global contexts
- Partner with localisation, legal, clinical, and operations teams to ensure designs are regionally compliant and culturally relevant
- Leverage user insights, international UX research, and data to inform design decisions and iterate on existing product flows for global audiences
- Champion the HeliosX Design System, ensuring it scales to meet the demands of internationalisation and localisation
- Collaborate closely with Product Managers, Engineers, and Researchers to shape roadmaps and embed design deeply into the development lifecycle
- Conduct UX audits and usability testing in international markets to continuously refine and improve the product
- Mentor designers across the team through critiques, coaching, and knowledge-sharing - fostering a culture of high performance, collaboration, and curiosity
- Contribute to evolving design practices and frameworks that make global expansion faster, more consistent, and more user-centred
Salary benchmarks
Our take
HeliosX is a global digital healthcare group behind some of the most recognised online health brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. The company has earned the trust of millions of patients by combining technology with deep clinical expertise, supported by its own pharmacies, manufacturing capabilities, and in-house medical, research, and pharmacy teams.
By 2025, HeliosX had treated over 1.2M patients worldwide and established £781M in revenue, marking more than 300% year-on-year growth and established itself as a clear market leader in the UK. Its impact goes beyond commercial success too, with weight-loss treatments alone helping patients lose millions of kilograms of excess weight, contributing to meaningful improvements in long-term health outcomes. At the same time, the business expanded internationally, successfully launching in Germany and Canada while continuing to grow its presence in the US.
Now its looking towards 2026, and hopes to reach £1.6B in revenue, expand into eight global markets, and significantly widen its range of conditions and treatments, with a focus on shaping the future of digital healthcare. Its goal is to become a truly world-leading healthcare partner and one that combines scale, speed, and clinical rigour to redefine how personalised care is deliver, and to create systems and products that improve lives at a global level for years to come.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Team energy
"Empathic and energetic team is what makes you feel good when you go to work Monday morning. Imagine how important it is if you work remotely! And I..."
Company benefits
- Equity Options
- Health Insurance
- Gym Discount
- Flexible Working
- WFH Allowance
- Audible Subscription
- Pension Contribution
- Annual Leave
- Free HeliosX Products
- Cycle to Work
- Enhanced Parental Leave
- Electric Vehicle Scheme
- L&D Allowance
Company values
- Thinking Differently
- Act Like an Owner
- Keep it Simple
- Do More With Less
- Communicate Candidly
- Build Excellence
- Obsess about Customers
- Move Fast, Learn Faster
Company HQ
London HQ
Leadership
Dwayne D'Souza
(Founder & Chairman of the Board)After graduating from the University of Cambridge and gaining experience as a Software Engineer and later in Algorithmic Trading, Dwayne founded HeliosX in 2013.
Stuart Peak
(CEO)Stu started his career in strategy consulting at PwC, before moving onto Ops Director roles at Cambridge Code and Oviva. He joined HeliosX as VP Operations, before taking on the CEO role in 2024.
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