Channel Manager, Nexthink

NAMER

$107-167k

Mid and Senior level
San Francisco Bay Area
Nexthink

Digital employee experience management

Job no longer available

Nexthink

Digital employee experience management

501-1000 employees

B2BEnterpriseInternal toolsProductivitySaaS

Job no longer available

$107-167k

Mid and Senior level
San Francisco Bay Area

501-1000 employees

B2BEnterpriseInternal toolsProductivitySaaS

Company mission

Nexthink's mission is to delight people at work by helping IT to shape smart and productive workplaces.

Role

Who you are

  • The ideal candidate has a well-developed knowledge of the sales process, excelling at generating leads, building relationships, and closing deals
  • Proven work experience as a Channel Account Manager, or a relevant role
  • Demonstrable ability to communicate, present, and influence credibly and proficiently at all levels of the organization
  • Experience in delivering client-focused solutions based on customer needs
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Top-notch listening, negotiation, and presentation skills
  • Excellent verbal and written communications skills

What the job involves

  • The primary responsibility will be managing and creating deep relationships with our channel partners
  • You’ll also be working to strategically assess and develop new opportunities for growth
  • The successful candidate will play a key role in increasing income and revenue by managing and negotiating with partners, generating leads, qualifying prospects, and managing sales of products and services
  • Build and maintain strong, long-lasting relationships with channel partners
  • Develop and implement new sales strategies to drive revenue growth within the channel
  • Work closely with partners to understand their needs and provide solutions that meet those needs
  • Monitor and analyze performance metrics and make necessary improvements
  • Communicate effectively with partners to ensure they are kept informed of any changes to products, services, or processes
  • Coordinate with various teams (marketing, sales, customer service, etc.) to enhance sales performance
  • Provide feedback and recommendations to the executive team regarding opportunities for new partnerships or channels
  • Negotiate and manage contracts with channel partners
  • Train and educate partners on the company’s product line and sales techniques
  • Identify and recruit potential new partners

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Insights

Top investors

3% employee growth in 12 months

Company

Company benefits

  • Flexible working
  • Life insurance
  • Critical illness cover
  • Income protection
  • Pension plan
  • Maternity & Paternity leave
  • Car allowance
  • Job training and professional development
  • 22 days holiday (excl. bank holidays)
  • Work from home opportunities
  • Health insurance

Funding (last 2 of 7 rounds)

Feb 2021

$180m

SERIES D

Nov 2018

$85m

SERIES C

Total funding: $336.2m

Our take

Bad experiences with IT environments cost companies 100 hours per person each year. In order for businesses to avoid those hours of lost productivity, they need to ensure that their employees' digital experience is working for them.

That's where Nexthink's digital experience platform comes in. Its platform combines monitoring, user engagement, analytics, and automation — all from the employee’s perspective. Using one platform, companies are able to handle all parts of their employee's digital experience cycle, from issue detection to employee engagement. Not only does this allow for businesses to be more productive, it also leads to happier employees no longer bogged down by frustrating IT failures.

The company boasts over 1,100 enterprise customers with more than 15 million employees between them. With offices across the globe, its existing customer base is already large. Nexthink has remained focused on further innovation and partnerships, adding capabilities such as conversational AI. The increase in companies looking to invest in digital employee experience tech is set to keep Nexthink on its existing growth trajectory.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle