Global Programs Partner Manager, Telnyx
Cloud-based digital communication platform provider
Be an early applicant
Cloud-based digital communication platform provider
201-500 employees
Be an early applicant
201-500 employees
Company mission
To make universal communications possible for businesses through its cloud-based VoIP services.
Role
Who you are
- 10+ years in management consulting, program management, corporate strategy, as well as extensive exposure to Go-To-Market teams in tech and telco industries
- Strong organizational skills and attention to detail and ability to influence executive leadership at a senior level to drive change
- Proactive approach with the ability to deal with ambiguity and manage multiple ongoing projects and take them to completion
- Exceptional communication and interpersonal skills with an ability to influence and build trust across a range of cross-functional stakeholders across multiple time zones
- Ability to summarize complex partner topics and present to a broad audience, particularly stakeholders unfamiliar with details of managing a partner business in order to build alignment and drive transformation
- Analytical mindset with a focus on data driven decision making
- Understanding of program metrics, incentive structures and partner lifecycle management including partner enablement
- Good understanding of Partner Relationship Management (PRM) technologies, Customer Relationship Management (CRM) and Learning Management Systems (LMS)
- Experience of Partner Marketing programs and the associated benefits
What the job involves
- The Global Partner Programs Director role is responsible for designing, implementing and managing the partner program across all regions to drive incremental growth, ongoing engagement and collaboration with partners
- The role requires the individual to work cross-functionally throughout the business so that the partner program aligns with the business goals of Telnyx whilst delivering value to partners and fostering a long-term mutually beneficial relationship
- In addition, it will also be important to develop scalable processes and implement measurements to ensure the effectiveness of the program whilst optimizing the partner experience
- Act as a strategic advisor to the VP Global Partner Sales ensuring successful achievement of global partner pipeline and close-won goals
- Define key KPIs to focus on and define and lead projects to improve partner business operations
- Lead efforts for partner program design and strategy to enable multi-year transformation from a direct sales model to a model with partners playing a larger role in sourcing and selling deals
- Design program benefits and incentives to ensure partners can build a profitable business around Telnyx product sales and services
- Lead continuous monitoring and improvement of the program based on feedback, market trends and company goals
- Build and grow internal relationships with all leaders in areas of the business that contribute to the success of the partner program (i.e. Legal, Training, Operations, Marketing, Comms, Partner Sales, Services and Partner Operations)
- Implement and track program effectiveness and partner performance
- Manage partner program enrolment, partner journey, onboarding and compliance
- Collaborate with the Salesops team to ensure partner pricing and discounting in Telnyx quoting systems is based on the partner program
Our take
The telecommunications landscape is changing rapidly, as more companies migrate from traditional telephone communication to digital conferencing platforms and instant messaging. However, existing digital communication platforms usually come with connection issues, and combating this through bespoke solutions comes with employing expensive software engineers.
Telnyx develops cloud-based Voice over Internet Protocol (VoIP) services for enterprises in the form of APIs, providing tools for the rapid development of bespoke applications for SMS and MMS messaging, WhatsApp communication, voice calls, IoT communications and verification, and elastic SIP trunking. The company claims that it ensures high speeds, reduced latency, and flawless connections through its tier-1 interconnections with major global internet hubs.
Whilst many other startups are providing VoIP solutions, Telnyx has taken a unique approach by developing APIs that allow enterprises to design their own next-gen digital communication service. This is complemented by the company’s tier-1 interconnects, detailed API documentation, and integrated dashboard, ultimately providing an end-to-end solution for cutting-edge wireless communications.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-28% employee growth in 12 months
Company
Funding (1 round)
Sep 2014
$1m
SEED
Total funding: $1m
Company benefits
- Flexible, global team: Reaching our full potential means hiring people from all walks of life. Telnyx allows employees to work from home, and we offer in-person options for team members in Amsterdam, Chicago, Dublin and Warsaw
- Modern life, modern accommodations: Working in the business of innovation means offering support to our team to help them stay innovative. Telnyx offers unlimited personal time off to help employees recharge
- Benefits based on location: With team members across the globe, Telnyx offers competitive perks and benefits based on location. Employees in Ireland, the UK, and the US are eligible for healthcare benefits, and US employees also have access to 401(k) matching
Company HQ
River North, Chicago, IL
Articles
Leadership
David Casem
(Co-Founder & CEO)Co-founded Telnyx as CEO in 2009 and has served as the CEO since.
Ian Reither
(COO)Previously spent 3 years at Trexin Consulting as a Principal Consultant before joining Telnyx as COO in 2014.
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