Manager of Credit Risk, Toast
$107-171k
+ Equity
Point of sale and management system for restaurants
Be an early applicant
Point of sale and management system for restaurants
1001+ employees
Be an early applicant
$107-171k
+ Equity
1001+ employees
Company mission
Toast's mission is to enrich the food experience for all.
Role
Who you are
- 6+ years of experience in consumer or small business lending in a quantitative credit risk strategy role, preferably in Fintech
- At least 3 years of experience in managing a team
- Quantitative degree (Mathematics/Statistics/Economics/Operations Research) preferred, Masters Degree or MBA a plus
- Proficiency in SQL and Python, with experience in data visualization tools such as Hex/ Tableau/Looker/Sigma
- Exceptional written and verbal communication skills, with the ability to successfully convey complex ideas to both technical and non-technical audiences
- An inquisitive nature, with an affinity for exploring variances, recognizing root causes, and spearheading data-driven decision-making
- Proven ability to collaborate with various teams, promote teamwork, and build consensus
What the job involves
- The Fintech Risk team at Toast is in charge of leading risk-informed growth for the rapidly expanding Toast Fintech line of business
- Whether it is enhancing our strategy and processes, sharpening our policies or identifying new products for our merchants, the risk team is an integral part of charting the path for the business
- The Manager, Credit Risk, will serve as a leader for our Credit Risk function, mentoring and managing a growing and hungry team of analysts who conduct portfolio and acquisition risk analysis
- We are looking for a professional that is enthusiastic about building risk-right products and excited to evangelize what it means to work in Credit Risk at Toast
- The Manager, Credit Risk, will work with a broad cross-functional team to lead the development and execution of credit risk strategies for Toast's lending portfolio
- We need a person who is enthusiastic to learn and skilled at analyzing data for this critical position
- They will enhance our understanding of risks and develop easy-to-understand reports and dashboards, which will lead to making better decisions for business growth and discovering new opportunities for success in Toast's lending sector
- Acquisition and Portfolio Risk Strategy: Define, implement, and continuously improve the credit risk management strategy across the lending life cycle, ensuring alignment with company appetite
- Emerging Risk Identification and Mitigation: Proactively identify emerging risks and propose data-driven mitigation solutions to minimize potential losses and optimize returns
- Risk Reporting and Monitoring: Develop and maintain a comprehensive and timely reporting framework to provide risk visibility to management, ensuring that risk and return are optimized and in line with company goals
- Cross-Functional Collaboration: Foster deep partnerships with Product Management, Operations, Engineering, Data Science, Accounting, and Strategic Finance teams, advancing alignment and facilitating data-driven decision-making
- Team Leadership: Mentor and coach a team of high-performing credit risk analysts, fostering their professional growth and development
- Policy Management: Maintain and update credit risk policy documents and procedures, ensuring compliance with regulatory requirements and industry best practices
Our take
Running a restaurant means managing a stressful set of elements, all needing to work together seamlessly to create a good experience for diners. Toast helps to streamline processes, and puts an end to piles of paperwork, by providing a platform whereby tableside ordering, menu modifications, labour management, payroll, and more are all housed in one system that can run from a tablet.
Toast offers restaurant-grade hardware and cloud-based customisable payment solutions to serve clients from startup through to growth phase, as well as a service for established restaurants. By combining all the digital services a restaurant might need, the platform can act as the one and comprehensive solution for restaurants of any size, avoiding restaurateurs having to invest in a range of technologies.
Toast has over 70,000 restaurants on its books, from food trucks to national brands, and its mobile ordering and payment solutions have made it a recognized brand for consumers. The company's IPO in 2021 saw it valued at over $30 billion and since then, it has added more features to its product suite including wholesale and catering order tools. Toast then, has proven its place as an indispensable player in the restaurant space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2020
$400m
SERIES F
Apr 2019
$250m
SERIES E
Total funding: $899m
Company benefits
- Peer and company recognition programs
- Unlimited Vacation
- Sabbatical opportunity after five years
- Professional Development Reimbursement Program
- Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
- Various peer and company recognition programs
- 401(k) and matching
- Medical, Dental, & Vision Coverage
- Mental Health Benefits
- Subsidized backup childcare
Company values
- We're one team - There’s no “I” in Toast. The only way we’ll succeed is by solving problems together and sharing lessons along the way. As individuals we own our actions, support and respect each other, and embrace our differences.
- We embrace a hospitality mindset - Empathy is our default. We strive to make everyone – from employees and customers to partners and beyond – feel like they belong. We’re fiercely passionate about our community, and are devoted to their success.
- We're driven by purpose - We deliver results with integrity. Challenging work is rewarding work, and accomplishing our goals requires a mix of grit, resilience, and humor.
- We're always hungry - No problem is too big to solve if we stay hungry for innovation. The bigger the idea, the better.
- We lead with humility - Great ideas come from anywhere or anyone, regardless of tenure, title, or background. We believe your opinion matters, and that open and honest feedback is a gift. Act on it.
Company HQ
Fenway–Kenmore, Boston, MA
Articles
Leadership
Steve Fredette
(President)They studied at MIT before co-founding Klick Mobile in 2009 and spending almost 7 years at Endeca. They left their Management role in June 2012 having co-founded Toast in May.
Aman Narang
(CEO)Having studied Computer Science at MIT, they worked at Endeca for 5 years. They moved from working as Product Manager to work full-time as President of Toast in 2013, having co-founded it the previous year.
Jonathan Grimm
(CTO)They also studied Computer Science at MIT before working as an Engineer for Endeca for over 4 years. They worked at Oracle for 5 months prior to co-founding Toast in May 2012.
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