Account Manager, Axios
Client Success
$70-80k
Total compensation offered for this role includes incremental variable compensation based on sales territory, which is contingent upon the successful achievement of predetermined sales targets
More information about location
News media company
Be an early applicant
News media company
501-1000 employees
Be an early applicant
$70-80k
Total compensation offered for this role includes incremental variable compensation based on sales territory, which is contingent upon the successful achievement of predetermined sales targets
More information about location
501-1000 employees
Company mission
To get you smarter, faster on what matters.
Role
Who you are
- This role requires a competent level of expertise, demonstrating the ability to apply skills independently in common situations, understanding the broader business context, and contributing effectively with occasional support
- Ideal candidates will possess a growth mindset with a drive to learn, embody an entrepreneurial spirit, and have a passion for the Axios mission
- They will also be a team player who operates with integrity, practices radical candor, and fosters a culture of collaboration, kindness, and support for colleagues
- This person should have 1+ years of digital campaign planning and execution experience in a publisher or agency environment and at least 2 - 4 years of work experience, while demonstrating the following attributes:
- Campaign Management/Customer Service
- Agile and adaptable in managing multiple campaigns simultaneously while meeting all deadlines and exceeding client expectations
- Responsible for managing all post-sale campaign elements, including ownership across kick-off calls, production, launch, and reporting
- Responsible for building media strategies that support client objectives and campaign goals
- History of building and maintaining strong relationships and orchestrating effective communication across a myriad of internal and external stakeholders
- Outstanding communication, organization, and project management skills with obsessive attention to detail
- Takes pride in delivering exceptional customer service
- Strategic Thinking/Problem-Solving
- Ability to develop and implement long-term strategies aligned with team and company goals
- Capacity to analyze complex situations and foresee potential challenges and opportunities
- Proficient in identifying problems and formulating effective solutions independently
- Confident in pulling reports and using analytics to make data-driven campaign optimization recommendations
- Overarching Skills
- Growth mindset and enjoys working in a fast-paced, collaborative environment
- Demonstrated ability to work independently, prioritize tasks, and manage time effectively
- Initiative to take on responsibilities and drive projects forward with minimal supervision
- Flexibility to pivot client marketing strategies in response to changing market conditions or organizational needs
- Willingness to embrace new ideas and approaches to enhance efficiency
- Proficiency in Google Office Suite (Slides, Sheets, Docs)
- Prior professional experience in account management, customer support, media planning, digital marketing, ad operations, or business development is a plus
What the job involves
- We are hiring a Client Success Account Manager to support our advertising team!
- In this role, you will join the Client Success team leading post-sale account management for new and existing growth accounts, delivering best-in-class, turnkey client experiences from kickoff to wrap
- A revenue mindset is key, as you will help drive client retention, identify opportunities for growth, and support media planning efforts to maximize long-term value for both the client and Axios
- This role will serve as a trusted partner to many clients who are new to Axios, ensuring they feel confident and supported from day one
- The ideal candidate will have the ability to quickly learn and articulate how Axios’ products work, guiding clients and agency partners through each stage of the post-sale process
- They will work closely with stakeholders, providing clear communication, proactive solutions, and a high-touch service experience every step of the way
- Working closely with multiple cross-functional teams (Client Partnerships, Smart Brevity Studio, Events, Brand Journalism, and Ad Operations), you will develop and execute a wide range of campaigns across the Axios product suite
- You’ll also work with your Client Partnerships colleagues to support media planning, proposals, and renewal activities
Our take
Axios is a digital news site covering business, tech, politics, and media trends, with a focus on smart and efficient coverage. Much like rival comparable sites The Economist and Politico, it’s also diversified its media to include podcasts, newsletters, and a mobile app. Whilst it remains a major national and international news outlet, it’s also pursuing a new avenue to help shore up its position: local news.
Local news outlets have been in sharp decline over recent years: it’s too costly, with too little revenue. Axios’ plan is to opt instead for local newsletters. They’re highly advertiser-friendly, and the model itself is exceptionally scalable. So Axios may succeed where traditional efforts by other outlets like The Huffington Post (and countless local outfits) have failed.
Axios was previously held up as an exception to the mergers and acquisitions other news outlets were having to undergo to weather the decline of print media. However, in order to fund the expansion into local news, Axios has been acquired by the global conglomerate (and previous investor in the company) Cox Enterprises. This is good news - Cox Enterprises owns and protects local newspapers in Ohio, and looks set to be a hands-off and values-aligned new Axios owner.
Steph
Company Specialist at Welcome to the Jungle
Insights
60% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Dec 2019
$27m
SERIES C
Nov 2017
$20m
SERIES B
Total funding: $57m
Company benefits
- 401(k) with employer match
- Robust PPO and High Deductible health insurance options on the Blue Cross Blue Shield network
- Employer Health Savings Account (HSA) contribution for the high deductible health plan option
- Dental and vision coverage
- Primary caregiver 12-week paid leave
- Generous vacation policy, plus holidays
- One mental health day per quarter
- Annual learning and development stipend
- $100 monthly work-from-home stipend
- Tele-mental health services through Headspace
- OneMedical membership, including tele-health services
- Personal health advocacy resources through HealthAdvocate
- Inclusive fertility, hormonal health and family forming benefits through Carrot Fertility
- Access to the Axios “Family Fund”, which was created to allow employees to request financial support when facing financial hardship or emergencies
- Increased work flexibility for parents and caretakers
- Virtual company-sponsored social events
- A strong and positive work environment
- A commitment to an open, inclusive, and diverse work culture
Company HQ
Radnor - Fort Myer Heights, Arlington, VA
Leadership
Jim VandeHei
(Co-Founder & CEO)Previously a Reporter for the Wall Street Journal and Washington Post, they then went on to found Politico and serve a decade as its CEO.
Mike Allen
(Co-Founder & Executive Editor)Spent nearly a decade as Politico's Chief White House correspondent before co-founding Axios in 2016.
Roy Schwartz
(Founder & President)CEO of Axios HQ. Spent time as a partner at The Gallup Organization, then as VP and ultimately CRO of Politico.
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