Principal Product Manager, Bonterra
CSR
$144-190k
Senior and Expert level
Remote from US
More information about location
Software for social impact organizations
Open for applications
Software for social impact organizations
1001+ employees
B2BInternal toolsSocial Impact
Open for applications
$144-190k
Senior and Expert level
Remote from US
More information about location
1001+ employees
B2BInternal toolsSocial Impact
Company mission
To propel every doer of good to their peak impact.
Role
Who you are
- This role is for a product leader who is deeply customer-problem obsessed, technically fluent, and energized by how AI is reshaping product management and software development itself
- AI-native in your product practice – You actively use AI to think better, move faster, and explore more possibilities, and you design products that responsibly leverage AI to solve real user problems
- Customer-problem obsessed – You measure your success by the problems you eliminate, and the outcomes customers achieve, not by feature counts
- Technically fluent – You can engage deeply with engineers on architecture, trade-offs, and long-term scalability, even if you don’t write production code
- A systems thinker – You think beyond individual screens to platforms, workflows, and ecosystems
- Mission-driven but pragmatic – You want to change the world, and you understand that durable impact requires focus, discipline, and strong execution
- 8+ years of product management experience in SaaS, with experience owning complex, platform-oriented products
- Exposure to AI-powered products or systems, with a thoughtful approach to where AI creates real value
- Experience leveraging AI for your Product Manager workflows; discovery, prototyping, etc
- Experience in CSR, ESG, social impact, or adjacent enterprise domains is a strong plus
- Led a multi-quarter product initiative that materially improved customer adoption, retention, revenue, or operational efficiency
- Made and stood behind difficult product trade-offs, balancing near-term delivery with long-term platform health
- Shipped platform or foundational capabilities that enabled multiple downstream teams, workflows, or products
What the job involves
- We are seeking a Principal Product Manager, CSR to lead the evolution of Bonterra’s Corporate Social Responsibility products
- You will own complex, high-leverage product areas that sit at the intersection of corporate customers, nonprofit partners, and end users
- You will bring an AI-first lens to how products are conceived, built, and evolved - designing systems with great defaults, that learn from users, and that can be customized to meet the unique needs of each organization, without sacrificing scalability
- This is a role for someone who wants to build durable platforms, make long-lasting technology decisions in partnership with engineering, and measurably improve outcomes for customers and the social good sector at large
- Own the business and customer outcomes for a defined set of CSR product capabilities, with end-to-end accountability from discovery through delivery, adoption, and measurable business impact
- Set and execute product strategy for your portfolio, balancing customer value, platform scalability, and Bonterra’s growth objectives
- Drive AI strategy for your product area, identifying where intelligence, automation, and adaptive systems can meaningfully improve outcomes for customers and internal teams
- Operationalize AI responsibly, partnering with Engineering and Design to ship capabilities with strong defaults, clear user control, and trust-worthy behaviour
- Make durable, high-leverage product decisions in close partnership with Engineering, including difficult trade-offs between speed, quality, and long-term scalability
- Represent product leadership at a senior level, shaping how Bonterra invests in CSR technology and innovation
- Define and own the long-term product vision for key CSR capabilities, grounded in real customer problems and aligned with Bonterra’s mission and business objectives
- Apply an AI-native mindset to product strategy - using AI to accelerate discovery, synthesis, and decision-making, and designing AI-powered experiences that create meaningful customer value
- Identify where automation, intelligence, and adaptive systems can fundamentally change how CSR work is done, not just make existing workflows marginally better
- Engage deeply with customers and users to understand their goals, constraints, and moments of friction—turning insight into clear product bets
- Define success in terms of outcomes (customer impact, adoption, business results), not just outputs
- Continuously validate that what we build delivers real value in the hands of customers, and course-correct quickly when it doesn’t
- Partner closely with Engineering to make sound, scalable technology decisions that balance speed today with flexibility tomorrow
- Drive the design of systems that have strong defaults, learn over time, and support configuration and extensibility without becoming brittle or bespoke
- Translate complex technical concepts into clear product intent and trade-offs, enabling strong cross-functional alignment
Our take
Bonterra is a social good software company supplying an array of solutions to make social impact organisations more efficient, effective, and user-friendly. The company combines products from CyberGrants, EveryAction, Network for Good, Social Solutions, and more into a comprehensive tool suite for everything from case and grant management to fundraising and volunteer work.
As the fastest-growing company of its kind, Bonterra has certainly made a splash. It supports over 20,000 customers, including 16,000 nonprofit organisations and over half the Fortune 100. The company also boasts a high number of positive reviews. It emphasises that it keeps "an ear to the ground" to understand what its customers want and that it can improve and enhance its offering to remain a key leader in the space.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Company benefits
- Work in office: Join us in our Austin, Texas, or Washington, D.C. offices if you live nearby
- Work remotely: Enjoy the flexibility of remote work with our work-from-home option. No matter where you live, there's an opportunity for you at Bonterra
- Work hybrid: Reap the benefits of both remote and in-person work with a hybrid approach. Visit the office closest to you and work from home when your schedule allows it.
- Health & wellness: Our robust set of health insurance options will keep you and your loved ones ready for anything. And our holistic wellness program means you can create a plan tailored to what matters most to you
- Generous time off: Our flexible time off policy means you don’t have to worry about a limit on your vacation days. Plus, we offer 15 paid holidays with a focus on DEIB, social justice, and self-care
- Fully paid parental leave: We value your time spent with family. No matter your gender identity, all Bonterra employees can take fully paid parental leave after the birth or adoption of a child
- Development resources: We believe in fostering an environment that encourages growth and development. With access to learning resources, goal-setting activities, and networking opportunities, we work to ensure our workforce is positioned for success
- Giving opportunities: We know that it's imperative for us to live our purpose. Through our employee giving program, Doers of Good, employees have the opportunity to track volunteerism by logging hours and creating events
Company HQ
North Burnet, Austin, TX
Leadership
Scott Brighton
(CEO)Held previous positions as CEO of Aurea Software, Board Member at Khoros, Chair of the Board at Optiva and more. Founded Austin Post, a hyperlocal online news source for the Austin.
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