Senior Tech Pre-Sales Consultant, Instanda
EMEA
+ Commission scheme
No-code design platform for insurance products
Be an early applicant
No-code design platform for insurance products
101-200 employees
Be an early applicant
+ Commission scheme
101-200 employees
Company mission
Instanda is on a mission to digitise the insurance industry, solving challenges for all insurance providers and enabling them to offer unrivalled customer experience at low cost.
Role
Who you are
- Degree in a relevant subject (e.g., business, economics, marketing, technology) preferred but not required
- 5-10+ years of experience in technical pre-sales or solution consulting role within the SaaS industry, preferably with a focus on no-code or low-code platforms
- Strong background (preferably a mixture of business and technology) with hands-on experience in software development, system architecture, and integrations
- Insurance expertise in P&C is strongly desired; Experience with an insurance carrier or agent is preferred
- Experience in a SaaS company with ability to manage technical requirements from client needs and preparing and presenting customer demos, resulting in positive new business sales wins and platform results
- You will have a proven record of identifying client requirements and converting them into software sales and deliverables
- Excellent presentation and communication skills, with the ability to articulate complex technical concepts to non-technical audiences
- Strong consulting and relationship building skills, both with clients and internally within the organization
- You are a strong communicator with great customer engagement skills and the ability to communicate complex ideas and requirements to business stakeholders and translate business requirements to engineering teams
- Ability to understand and communicate client needs to ensure they are represented as part of the strategic client roadmap
- We operate a fast-paced environment, and you’ll need the ability to manage competing priorities
- We’ll be looking to you to illustrate to us your ability to be organized and prioritize accordingly
- You will have an active desire to increase exposure to new technologies and a passion for self-learning
What the job involves
- We are seeking an experienced and dynamic Senior Technical Pre-Sales Consultant to join our EMEA team
- You will play a crucial role in driving the technical pre-sales process, partnering with the sales team to identify customer needs, and proposing effective technical solutions by delivering best in class software demonstrations and sales presentations to prospects as nurtured by the Sales and Marketing teams
- In addition to this, you will assist the EMEA Sales team by capturing and defining requirements to inform contract discussions and provide early visibility to the build and solution teams
- This role requires a deep understanding of the INSTANDA platform, excellent communication skills, and the ability to build strong relationships with clients
- Acts as a partner to the Sales team, owning the solutions aspect of the sales process
- Develop and deliver best in class sales demonstrations based on prospect information regarding insurance products, use cases, and desired functionality gathered by Sales and Solutions teams
- Develop high quality sales presentations based on information gathered from sales that articulate platform value based on prospects needs
- Provide technical guidance and support during the sales process, addressing any business or technical queries from clients
- Develop and deliver proof of concepts (POCs) and pilot projects to showcase the capabilities and benefits of our platform
- Assists in the development of product business cases, working closely with the solutions team to agree on and understand new features and ensure alignment to client demand
- Thinks strategically about the product – what next, when, how
- Assists with insurance product development requirements and provides clarity to development and solution forums
- Works with clients to understand new and emerging needs – and acts as an advisor to clients, understanding their business challenges and mapping our solutions to their needs
- Provides input to the INSTANDA platform roadmap and prioritization of future roadmap items
- Maintains demo environments, owns the INSTANDA client demo suite, including ongoing improvements and ensuring alignment to client demand
- Create and maintain existing technical pre-sales documentation, including solution blueprints, integration guides, and best practices
- Acts as a product expert and manages communication of product and demo developments across the business, including scheduling of relevant product training sessions for the sales team
- Stay up-to-date with industry trends and advancements in no-code (and low-code) technologies to effectively position our value proposition
- Builds relationships across the client base, and facilitates post sales customer advisory product updates sessions
Salary benchmarks
Our take
Instanda has brought much-needed innovation into the insurance industry by offering its users a no-code, customisable platform upon which they can build a consumer front-end. The company's platform is updated as frequently as every few weeks to accommodate the needs of its customers' end users, promising them up-to-date offerings without the technological investment.
The insurance market is enormous, and big established players are always looking for new distribution channels. Thanks to this, Instanda has onboarded leading insurers like Hiscox, Vitality, and AXA - a critical move, as its success is dependent on attracting and retaining these big brands.
The company has steadily grown its customer base, and secured partners such as Deloitte and Microsoft. The insuretech boom has no doubt contributed to Instanda growing its footprint, and enabled it to raise new funding in 2022. The investment is cited to fuel growth across Europe, the US, Japan and the United Arab Emirates, as well as supporting the rapid improvement of the platform's capabilities and creation of a future-proofed marketplace.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
29% female employees
20% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2022
$45m
SERIES B
Jul 2020
$7.1m
SERIES A
Total funding: $71.5m
Company benefits
- We offer 25 days holiday, with the option of buying up to 5 additional holiday days per year
- Wellness allowance - £100 per month (to put towards anything health and well being related)
- Inclusion in the company share plan
- All employees are included in the company discretionary bonus scheme
- Access to an Employee Assistance Program, that supports our staff 24/7
- Annual Learning & Development allowance of £1250
- Group Income Protection
- Life Cover
- Participation in the company pension scheme
- Cycle to Work Scheme
- Active social committee who arrange events throughout the year
Company values
- Client Mindset: We strive to be a client’s competitive advantage. Thinking like their customers and teams enables us to critically evaluate everything we do to help our clients be more successful
- Act with integrity: Honest, transparent and fair - we are committed to doing what is right NOT what is easy. We are trusted to deliver on our promises no matter what.
- Everyday Excellence: Dedicated to delivering excellence we hold ourselves accountable for outcomes, good and bad. We don’t pass the buck or shy away from the tough conversations. We have the tenacity and drive to keep moving forward.
- Passionate People: Curious, courageous and collaborative. Driven by our desire to be the best we constantly push ourselves to evolve and improve, driving innovation and having fun whilst we do it
- Fuelled by Diversity & Inclusion: Different views are advantages, combining our different backgrounds, experiences, and expertise makes us savvier problem solvers and drives better results.
Company HQ
City of London, London, UK
Articles
Leadership
Tim Hardcastle
(CEO)Previously CIO of Hiscox (specialist insurer) and COO of Agilisys (fast growing outsourcing/offshoring business).
Derek Hill
(COO)Previously Head of IT Services at Hiscox and Agilisys. Has worked with Tim for over a decade, showing the strength of their partnership.
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