Customer Success Manager, Teads
SME
$100-110k
3 days a week in office
Video advertising platform
Be an early applicant
Video advertising platform
1001+ employees
Be an early applicant
$100-110k
3 days a week in office
1001+ employees
Company mission
Teads is dedicated to making ad experiences better for brands, publishers, and consumers.
Role
Who you are
- The ideal candidate is a growth-oriented, energetic self-starter, proactive and committed to driving performance and creating new business opportunities by using analytical and problem-solving capabilities to assure flawless campaign execution
- 4+ years of digital media, agency, or adtech experience required. Media buying experience and performance marketing background preferred. Knowledge of 3rd party vendors and tools (DCM, impression pixels, click tags) and experience buying media on Outbrain or other native platforms is a plus
- 2-3 years of client-facing account management with an understanding of digital marketing and the digital landscape
- A go-getter attitude. You’re hungry to achieve revenue goals via upsells and renewals
- An obsession for detail and organization. You’re comfortable managing assets, launching campaigns and optimizing for multiple clients
- An analytical disposition. You're comfortable digging through data, manipulating it in excel, and drawing out impactful insights for your clients
- An optimistic attitude, strong passion for your work, intellectual curiosity and ability to positively influence your peers
- Ambition and curiosity. You are resourceful, bright, proactive and a go-getter who works well independently and as part of a team
- Excellent storyteller & communication. You’re proficient with presentation software & comfortable presenting data-driven stories and recommendations internally and externally
- Ability to work in the NYC office 3 days a week
What the job involves
- Teads is seeking an energetic, customer- and data-obsessed Customer Success Manager to support and contribute to our SME performance team
- You’ll work closely with the Sales team to help lead the success of our clients' Teads campaigns and provide thought leadership on content amplification strategies and optimization
- You’ll build strong relationships and establish clear lines of communication with large agency clients, brands and internal staff members
- In your first month, you should find your bearings, begin to grasp the Teads products and start to build key internal and external relationships. You should feel comfortable navigating our internal systems and will start communicating with clients. You’ll be responsible for the planning, implementation, reporting and optimization of campaigns
- After three months, you’ll be the day to day contact for your clients, helping them achieve their KPIs and developing data-driven optimization strategies. You will be recognized for campaign successes and own failures
- When you finish up your first year, you’ll be an essential member of the New York customer success team, substantially contributing to the team’s success by managing the daily workflow for your client accounts
Application process
- Please submit your CV in English
Our take
Teads operates a cloud-based end-to-end technology platform that enables programmatic digital advertising across a global ecosystem of quality digital media. The modular platform allows partners to leverage buy-side, sell-side, creative, data and AI optimization technologies.
The company partners with marketers and agencies, and has a mass reach for advertisers across some of the most well-known publishers in the world, such as Vice, CNN and BBC. After newly hiring talent into some senior roles, the company has enabled itself to switch focus towards providing more resources and service across some of the fastest-growing verticals such as automotive, retail, technology, telecoms, FMCG, travel, and luxury.
In 2025, it was announced that Teads had been acquired by Outbrain for $1 billion. This represents a significant step up for the two companies, which, combined, make the largest open internet business in the world. With an expanded reach of 2.2 billion customers, Teads and Outbrain will merge two of the richest contextual and interest data sets on the open internet.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2015
$13.5m
SERIES B
Oct 2013
$5.2m
SERIES A
Total funding: $49.8m
Company benefits
- Teads Summit - Every two years, all global team members come together to reflect on the previous year and plan for the upcoming.
- Training Program - Our training platform is available for everyone who wants to learn more about our products and offering. Mentorship and Buddy programs are in place in main regions.
- Wellness - A balanced approach to work and health is crucial in building a successful team, so we offer Teadsters gym memberships and healthy snacks at the office to support all aspects of working life.
- Work Hard, Play Hard - We’re not only friends in the office, Teads encourages all members to go to team activities outside of the office.
- Flexible Hours
Company HQ
Greenwich Village, New York, NY
Leadership
Bertrand Quesada
(Co-Founder & CEO)Previously Executive Director of Golog, and CEO of Ebuzzing.
Salary benchmarks
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