Senior Program Manager, Amazon
MMEP Program Implementation
More information about location
Office located in Clichy, Paris
The largest online retailer and technology provider
Be an early applicant
The largest online retailer and technology provider
1001+ employees
Be an early applicant
More information about location
Office located in Clichy, Paris
1001+ employees
Company mission
Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.
Role
Who you are
- The ideal candidate can build trusted relationships with customers and stakeholders across all organizational levels through their structured approach and effective communication style
- Bachelor's or Master's degree in business, operations, logistics, supply chain, or related field
- Experience managing complex projects
- Strong track record of stakeholder management and negotiation skills
- Advanced proficiency in Excel and project management software
- Demonstrated ability to analyse and present data-driven insights to various audiences
- Proven experience delivering results under tight deadlines
- Excellent multitasking abilities with a history of managing concurrent projects effectively
- Advanced proficiency in English and local language
Desirable
- Proven track record of successfully implementing large-scale projects from concept to completion
- Previous experience in Transport, Distribution, or Logistics industry
- Demonstrated ability to work autonomously in fast-paced, dynamic environments
- Project Management certification (PMP, PRINCE2, or equivalent)
- Germany, French, Polish, Arabic, Turkish, Afrikaans and Zulu are considered preferred qualifications
What the job involves
- The MMEP team is seeking an experienced program manager to join the Program Implementation team to support the middle mile logistics network in Europe
- Our program managers are key players in delivering end-to-end solutions to our logistics network, thinking about the bigger picture, influencing key business decisions and pioneering new ways of thinking
- In this role you will collaborate with a wide range of stakeholders across the organization, scoping new solutions and making a big impact on some of the most exciting ideas that are shaping the future of Amazon
- This role calls for a confident professional who combines strong project management experience with excellent interpersonal abilities
- Drive complex projects to completion in fast-paced, ambiguous environments
- Partner with senior leadership to establish project priorities and strategic direction
- Lead and motivate project teams using strong interpersonal skills
- Build and maintain effective relationships with stakeholders across the organization
- Develop innovative, data-driven solutions to business challenges
- Make sound decisions under pressure and navigate competing priorities
- Manage end-to-end project delivery and track performance through KPIs
- As a Senior Program Manager, you'll play a key role in improving our middle mile network through smart, data-driven solutions
- A typical day will see you moving between different parts of the business - from meeting with senior leaders to plan new projects, to visiting our sites to check on progress and work with local teams
- You'll spend time looking at data to spot ways we can work better, coming up with creative fixes to problems, and bringing people together to make things happen
- Whether you're managing day-to-day project challenges or thinking about long-term improvements, your work will directly help shape how we deliver for our customers
- The Middle Mile Engineering Program team is essential to Amazon's European fulfillment network, ensuring millions of parcels reach our customers efficiently
- Our team of talented program managers leads projects that strengthen and expand our sorting and delivery capabilities
- As our network grows and customer demands evolve, we continuously innovate to improve our infrastructure, enhance customer experience, and expand our operations
- We're at the forefront of developing solutions that will shape the future of Amazon's middle mile logistics
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
- Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
- Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
- Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
- Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
- Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
- Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer
Company values
- Customer obsession rather than competitor focus
- Passion for invention
- Commitment to operational excellence
- Long-term thinking
Company HQ
South Lake Union, Seattle, WA
Articles
Leadership
Jeff Bezos
(Founder & Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO)Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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