Account Manager, Expedia Group
Partner Success
$94-131.5k
OTE
Employees in this role have the potential to increase their pay up to $150,500.00, based on ongoing, demonstrated, and sustained performance in the role. Incentive plan performance above target will also earn more than the incentive target compensation amount
More information about location
3 days a week in office
Online travel shopping company
Be an early applicant
Online travel shopping company
1001+ employees
Be an early applicant
$94-131.5k
OTE
Employees in this role have the potential to increase their pay up to $150,500.00, based on ongoing, demonstrated, and sustained performance in the role. Incentive plan performance above target will also earn more than the incentive target compensation amount
More information about location
3 days a week in office
1001+ employees
Company mission
Expedia's mission is to power global travel for everyone, everywhere.
Role
Who you are
- This is a role for bold thinkers, proactive problem-solvers, and inclusive collaborators
- The ideal candidate has 2–4 years of B2B sales or account management experience, a commercial mindset, and strong communication and analytical skills
- 2–4 years of experience in account management, client services, or B2B sales—ideally in travel, marketplace, or tech environments
- Strong commercial instincts and a challenger mindset — you know how to influence change and drive action
- Comfortable managing high-volume workflows while staying strategic and customer focused
- Confident using Salesforce, Tableau, or other CRM and BI platforms to extract insights and inform decisions
- Highly organized, self-motivated, and skilled at balancing tactical and strategic work
- Known for your follow-through, resilience, and ability to connect with people authentically
- A team player who champions inclusivity and seeks shared success across functions and geographies
- Always looking ahead — you ask, “what’s next?” and pursue it with urgency and curiosity
What the job involves
- As an Account Manager, you’ll challenge the status quo, simplify the complex, and push for progress. You will help Professional property management businesses and Hosts in your specific markets improve performance on the platform by delivering strategic insights, guiding the adoption of Vrbo’s tools, and consistently driving measurable results
- You’ll manage a large portfolio of partners, combining data analysis, persuasive storytelling, and fearless action to influence behavior and business outcomes. If you’re someone who’s always thinking about what’s next — we would love to meet you
- Vrbo is seeking a hybrid Account Manager based in Austin, TX, to support vacation rental property managers and hosts. This role focuses on helping partners improve performance on the Vrbo platform by delivering data-driven insights, influencing behavior, and optimizing listings
- You’ll manage a large portfolio of partners through strategic consulting, goal setting, and performance tracking, using tools like Salesforce and Tableau
- Take control of complex sales processes by anticipating decision-making dynamics and proactively uncovering unmet partner needs through consultative discovery
- Use performance data, traveler trends, and competitive benchmarks to challenge partner assumptions and reframe opportunities
- Share insights to drive competitiveness and gain market share — speaking with clarity, empathy, and confidence
- Encourage open dialogue, active listening, healthy debate, and honest feedback in every interaction
- Personalize strategies and communication based on the partner’s goals, listing health, and market dynamics
- Break down complex data into simple, actionable insights that drive adoption of Vrbo tools and solutions
- Ensure every partner feels heard, supported, and set up for success
- Create and Deliver presentations to partners and peers, attend industry events and present opportunities and insights to improve and grow their business
- Set performance goals with partners, develop action plans, secure commitment and drive growth tracking success along the way
- Manage a diverse portfolio of professional property managers and hosts through outbound outreach and ongoing consultations
- Drive consistent execution on performance plans, pricing strategies, availability optimization, and content quality
- Surface blockers early, challenge complacency, and drive momentum with energy and ownership
- Operate with high autonomy and initiative, delivering value through structured execution within defined objectives and evolving market conditions
- Continuously, analyze and prioritize your pipeline and activities and adjust to optimize portfolio growth
- Use historical trends and performance analytics to forecast improvement opportunities
- Recommend new products, features, or strategies that align with evolving traveler needs and market shifts
- Constantly refine and optimize workflows to improve efficiency and outcomes — for you and your partners
- Develop and execute a strategic market growth plan for a mid-size host portfolio, leveraging local insights and data analysis to identify high-impact opportunities and drive supply optimization and conversion
- Create an environment of mutual respect and accountability with both internal teammates and external partners
- Seek diverse perspectives, especially when problem-solving or co-creating solutions
- Communicate consistently and clearly, ensuring follow-through and shared understanding across time zones and cultures
Application process
- End Date: July 25, 2025
Our take
Expedia is an online travel agency. They enable users to access a wide range of services including airline tickets, hotel reservations, car rentals, cruises, vacation packages, and various attractions and services via the world wide web and telephone travel agents. Its primary web businesses include Expedia.com, Hotels.com, Hotwire.com, and Egencia.com.
Between 2021 and 2022, Expedia has been selling and merging a list of its sub-brands in a bid to simplify its operations, including Egencia and Classic Vacations. Due to plummeting share prices, mostly in the case of its sub-brands, Expedia has been leveraging its subsidiaries' customer base and merging them into the company’s core brand. Contrasting this move, Expedia has also been partnering with tech start-ups in a bid to make travel more accessible to underserved groups. Becoming Rentable, a travel company for the disabled is one of 12 startups that are part of Expedia Group’s new Open World Accelerator Programme.
What this indicates is Expedia’s shift from buying other travel companies and a move towards enhancing the experience of its preexisting customer base. This move is aiding in a long-term plan for greater long-term traveler loyalty, utilizing Expedia’s vast amounts of data, not just from reviews, but from check-in, cleanliness, communication, cancelations, etc to inform how guests experience a property.
Steph
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Company benefits
- Leisure Travel Reimbursement
- Travel Discounts
- Family & Friends Discount
- Employee Assistance Program
- Wellness Reimbursement
- Global Service Awards
- Business Travel Medical Insurance
- Matching Gifts
- Expert Medical Opinion
- New Parent Benefit
- Employee Stock Purchase Plan
- 401K Plan
- Health Insurance
- Dental Insurance
- Flexible Spending Account (FSA)
- Vision Insurance
- Health Savings Account (HSA)
- Life Insurance
Company HQ
Interbay, Seattle, WA
Leadership
Peter M. Kern
(CEO, not founder)Has been a director of Expedia Group since completion of the IAC/Expedia Group Spin-Off and has served as Vice Chairman of Expedia Group since June 2018. Previously CEO of Tribune Media and Managing Partner of InterMedia Partners VII, LP, a private equity firm.
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