Senior Director of Billing Product Management, Zuora

• This role requires strong strategic thinking, deep understanding of billing and monetization in recurring revenue models, and proven experience managing complex enterprise-grade SaaS products
• 12+ years of product management experience in SaaS or enterprise software, with at least 5 years in leadership roles
• Proven experience owning large-scale billing or monetization platforms, preferably in subscription, usage-based, or hybrid revenue businesses
• Deep understanding of pricing, rating, invoicing, tax, and integration with ERP/finance systems
• Demonstrated success in managing global teams and delivering mission-critical enterprise SaaS capabilities
• Strong analytical rigor and ability to synthesize qualitative and quantitative insights into clear product decisions
• Experience working with AI-driven automation, workflow orchestration, or process optimization products
• Track record of influencing executive-level stakeholders and driving alignment across multiple teams
• Technical fluency with APIs, billing systems, and large-scale data architecture
• Bachelor’s degree in Engineering, Computer Science, or related field (MBA preferred)

Desirable

• As Senior Director of Product Management, Billing, you will own the product vision and roadmap for Zuora’s flagship billing capabilities: rating, usage and subscription management, pricing and packaging, invoicing, taxation, and integration with finance systems
• You will lead a global team of product managers responsible for evolving Zuora Billing into the most flexible, scalable, and intelligent monetization engine in the industry
• This includes driving innovation in usage-based and consumption models, dynamic pricing, and AI-driven billing automation
• You will partner closely with engineering, design, finance, and go-to-market leaders to translate market trends and customer needs into capabilities that power the world’s leading subscription and usage-based businesses
• You will operate as a critical member of the Product leadership team, shaping the strategy and execution that defines Zuora’s next decade of growth
• This is a high-impact role with visibility across the executive team and customer base
• Define and execute the strategic vision for Zuora Billing, ensuring alignment with company mission and financial outcomes
• Lead a team of product managers across multiple product areas, developing cohesive roadmaps that deliver measurable impact
• Partner with enterprise customers to identify emerging monetization models, translating those into product innovation across rating, invoicing, and usage management
• Drive modernization of the billing platform to support large-scale performance, multi-entity billing, and AI-driven automation
• Collaborate with cross-functional leaders in engineering, finance, GTM, and customer success to deliver high-quality, compliant, and extensible products
• Oversee the product strategy for advanced monetization features such as tiered pricing, prepaid/postpaid models, credit/debit memo automation, and revenue recognition integration
• Champion the evolution toward usage-based and hybrid monetization models; ensure the platform enables flexibility, scalability, and audit-grade control
• Lead roadmap prioritization and trade-off decisions using structured frameworks, metrics, and KPIs
• Represent the Billing product line in executive and customer forums, articulating vision, differentiation, and progress
• Ensure collaboration across Product, Engineering, and Revenue teams to deliver end-to-end order-to-cash experiences