Senior Strategic Customer Account Manager, Mimecast
Reseller
£140-210k
OTE
HR management & advanced email security
Open for applications
HR management & advanced email security
1001+ employees
Open for applications
£140-210k
OTE
1001+ employees
Company mission
To stop bad things from happening to good organisations.
Role
Who you are
- Demonstrated success managing channel or alliance partnerships with full commercial accountability and a track record of delivering measurable revenue outcomes
- The proficiency, autonomy, and commercial judgement to manage strategic national partnerships, develop partner business plans, and hold stakeholders accountable to clear KPIs and milestones
- Strong strategic planning and execution skills, with the discipline to follow through on commitments and manage performance honestly
- Experience working across direct, indirect, and alliance sales models
- Executive-level relationship management and communication skills, with the ability to influence technical teams, commercial stakeholders, and the C-suite without direct authority
- Strong business and financial acumen, including an understanding of revenue, margin, ROI, and the commercial levers that create value for both Mimecast and its partners
- A collaborative approach to working across Sales, Marketing, Product, and Support, aligning internal resources behind partner and customer needs
- The composure and pragmatism to navigate conflict, solve complex problems, provide constructive feedback, and lead difficult performance conversations when results fall short
- Working knowledge of technology solutions and the broader market landscape; SaaS or cybersecurity experience is beneficial
- Fluency in the primary language of the region; additional language skills are a strong advantage
- A resilient, results-oriented team player who takes personal accountability and brings energy to a fast-paced environment
What the job involves
- A unique opportunity for a results-driven channel professional to shape and execute Mimecast’s national partner strategy
- As a Senior Strategic CAM, you will manage 1–3 strategic partners at a national level, owning the performance of those relationships and holding each partner accountable to agreed business plans while driving the outcomes that matter: partner-generated pipeline, revenue growth, and long-term customer retention
- This role suits a results-oriented professional who manages with structure and purpose, builds relationships in service of commercial outcomes, and takes full accountability for the performance of their territory
- It is ideal for candidates who want to do something genuinely different in an award-winning technology company with ambitious growth plans
- Build, gain approval for, and execute a Channel Business Plan aligned with the broader business strategy
- Develop and manage business plans with key partners, including quarterly business reviews and executive engagement, holding partners accountable to agreed targets and milestones
- Build executive-level relationships with partners and alliance organisations, focused on driving measurable business outcomes
- Develop and execute a partner recruitment strategy that identifies, onboards, and activates new partners
- Drive partner-generated pipeline and revenue across net-new and expansion opportunities, achieving pipeline targets, Partner Generated ARR goals, renewal rates, and KPIs
- Engage alliance partnerships to develop joint go-to-market and co-sell motions
- Collaborate with Sales, Marketing, and other internal teams to facilitate opportunity generation, alignment, and effective support for partners
- Build and execute a partner enablement strategy across sales and technical disciplines, equipping partners to represent Mimecast with confidence
- Monitor and report on channel activities, providing performance insights and recommendations to leadership
- Stay at the forefront of cybersecurity trends and industry innovation, translating insights into informed partner conversations and credible thought leadership while passionately advocating for Mimecast’s technology, vision, and market opportunity
Salary benchmarks
Our take
Mimecast’s next-gen cloud-based security, archiving, and continuity services provide comprehensive risk management in a fully integrated solution, protecting over 40,000 customers worldwide and blocking 162+ million threats. With its adaptable platform, Mimecast focuses on developing capabilities to meet increasing risks and forming strategic partnerships.
Following its acquisition by Permira, Mimecast has expanded globally, reaching more countries.. Recently, Mimecast acquired Elevate Security, enhancing its offerings with insights into human behaviours and risks. Elevate Security's platform flags high-risk individuals with a precision risk scoring algorithm, complementing Mimecast’s Awareness Training for targeted intervention and training.
Since 2003, Mimecast has empowered customers to mitigate risks and manage complexities in a threat landscape driven by cyberattacks and human error. Mimecast’s advanced solutions in threat detection, brand protection, and data retention enable organisations to work protected.
Freddie
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Sep 2012
$62m
SERIES C
Jan 2010
$21m
SERIES B
Total funding: $88.7m
Company HQ
City of London, London, UK
Leadership
Marc van Zadelhoff
(CEO)Prior to joining Mimecast in 2024, Marc was the CEO of Devo. They also spent nearly 12 years at IBM in various roles, including General Manager of IBM Security (Business Unit CEO).
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