Workplace Experience Manager, Faire
$95-131k
+ Equity
5 days a week in office
Online wholesale marketplace
Job no longer available
Online wholesale marketplace
1001+ employees
Job no longer available
$95-131k
+ Equity
5 days a week in office
1001+ employees
Company mission
To empower brands and retailers to strengthen the unique character of local communities.
Role
Who you are
- 3-6 years of experience in workplace, hospitality, or operations roles - ideally in tech or another fast-paced environment such as the service industry or event planning
- Strong project management skills and a passion for creating meaningful employee experiences
- Excellent communication, organization, and relationship-building abilities
- Comfortable working cross-functionally and influencing across all levels of the organization
What the job involves
- We’re looking for a dynamic, people-centric Workplace Experience Manager to deliver the day-to-day experience for the entrepreneurs who work at Faire
- In this role you will execute our hospitality strategy as the primary point of contact for operations at our San Francisco headquarters and coordinate the efforts of the teams delivering security, culinary, and operational experiences
- You will function as the lifeblood of our physical workspace ensuring the environment is vibrant, inclusive, productive and aligned with our company values and culture
- Deliver an impactful hospitality experience; coordinate the execution of our hospitality initiatives to deliver a workplace experience where employees feel safe, supported, informed, productive and delighted at our HQ. Demonstrate a “no job too small” attitude, equally comfortable rolling up your sleeves to solve an urgent building issue as greeting our executives and VIP guests
- Serve as the primary point of operational contact in San Francisco; oversee the day-to-day operations of the physical office including maintenance, vendors, supplies, and security. Manage workplace services including food & beverage programs, wellness, and internal events
- Ensure compliance with all workplace initiatives & requirements including employee health & safety, reporting, workplace violence, etc. Manage preventative maintenance programs, serve as the Envoy administrator and handle space management and transportation programs
- Deliver a predictable workplace experience; manage workplace experience budgets, vendor relationships - cleaning services, catering, etc. Track and report key metrics related to space usage, satisfaction, and experience impact
- Plan and execute events that bring employees together, such as team onsites, all-hands meetings, and social events, including occasional offsite events with 500+ attendees. Create moments of surprise and delight through creative experiences
Our take
Faire is helping retailers find and buy wholesale merchandise for their stores, pairing independent brands with retailers. The company connects two million retailers globally to hundreds of thousands of brands across the globe.
In addition to a large catalog, the company attracts smaller retailers by offering net 60-day terms and free returns to boost confident buying at unpredictable times. Faire has seen impressive growth, reporting 300% year-on-year volume growth and a valuation of over $12.6B following its most recent tranche of funding from Shopify.
This investment is funding its continuing expansion into European and Australian markets, while accelerating product development, focusing on its OS for wholesale. It is also hiring talent globally as it takes aim at becoming a kind of Amazon for local and indie brands that want to sell globally.
Steph
Company Specialist at Welcome to the Jungle
Insights
109% employee growth in 12 months
Company
Funding (last 2 of 11 rounds)
May 2022
$416m
SERIES G
Nov 2021
$400m
SERIES G
Total funding: $1.5bn
Company benefits
- Comprehensive healthcare: Including Health, Dental, Vision and Disability for all our locations.
- Time off: Paid time off, holidays and company-wide "Faire Fundays".
- Parental leave: Generous parental and family leave, as well as fertility support benefits.
- Productivity support: Monthly stipends to help cover work from home connectivity needs.
- Annual learning grant: For personal and professional development, as well as unlimited access to training courses through LinkedIn Learning.
- Thoughtfully designed spaces: All of our offices have been designed with local in mind – from our architects to our coffee blends.
- Fitness and well-being benefits: Including monthly credit towards your wellness-related programmes.
- Mental health benefits: Including free access to Modern Health therapists and resources.
- Charitable matching: Faire will match up to £250 of your charity donations, every year.
- Career planning: Whether you want to grow as a leader, hone your craft or explore a new discipline, our career framework allows space for you to explore.
Company HQ
Mission District, San Francisco, CA
Leadership
Max Rhodes
(Co-Founder & CEO)Previously an Advisor at Blunt Umbrellas and a Director of Consumer Product at Square.
Marcelo Cortes
(Co-Founder 7 Chief Architect)Previously a Senior Software Engineer at Google. Prior to that, they co-founded FreePoint Inc.
Jeff Kolovson
(Co-Founder & COO)Previously an Operations Lead at Square. Prior to that, they were a Business Analyst for McKinsey and Co.
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