SMB Account Manager, native

Advertising

Salary not provided

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Junior and Mid level

London

1-5 days a week in office

Powering campus culture

Posted today

Powering campus culture

21-100 employees

B2BMarketplaceDigital MediaAdvertisingMedia

Posted today

Salary not provided

+ Share Options for all

Junior and Mid level

London

1-5 days a week in office

21-100 employees

B2BMarketplaceDigital MediaAdvertisingMedia

Company mission

To help students have the best time at university by connecting them with amazing content on campus.

Job

Company

Role

Who you are

Experience in account management, sales support, or customer-facing roles
Comfortable managing multiple accounts and priorities at pace
Clear, confident communicator who can explain products simply and effectively
Commercially aware and comfortable having pricing and renewal conversations
Organised and process-driven, with good attention to detail
Resilient and adaptable you don’t get flustered by volume or change
Curious and proactive in spotting opportunities for account growth
This role is about consistency and momentum, not complexity
If someone enjoys:
Helping clients succeed quickly
Managing lots of relationships at once
Working in a fast-moving, structured environment

What the job involves

The SMB Account Manager is responsible for managing a high-volume portfolio of Small and Medium Business advertisers, focusing on retention, repeat spend, and account growth
This role is intentionally category-based. Success comes from strong product knowledge, clear communication, and the ability to manage multiple accounts efficiently
You’ll help SMB clients get value from native quickly, run effective campaigns, and return again
Managing a high-volume portfolio of SMB advertisers with clear revenue and retention targets
Acting as the primary point of contact for your accounts, ensuring a smooth and positive client experience
Advising clients on suitable native products and packages based on their goals and budgets
Renewing, upselling, and crossselling activity in a straightforward, value-led way
Working closely with Campaign Management to ensure campaigns are delivered accurately and on time
Responding quickly and clearly to client queries and requests
Managing pipeline, renewals, and forecasting accurately via CRM tools

Application process

We usually respond within a day

Salary benchmarks

Our take

Native is a platform that helps connect students with amazing experiences and have the best time at university. The idea came to life when native’s CEO, Nick Musto, realised that finding the best event or experience was near impossible amongst a sea of information at university.

Native has now evolved to empower Students’ Unions with technology and services designed to bring more content onto campuses, and allow students to seamlessly engage with it. The company has also brought hundreds of content-based shows to the university space, ranging from quiz nights to DJ sets to Q&A talks.

Steph

Company Specialist at Welcome to the Jungle

Company

Funding (1 round)

Jul 2021

$3.5m

LATE VC

Total funding: $3.5m

Company benefits

Share options
Your birthday off
Season ticket loan scheme
Flexible working
Dog-friendly office
Wellbeing monthly budget
Extended Christmas break
Pick your kit
Wednesday lunch on us

Company values

We Deliver For Students
We Are Building The Ecosystem
We Never Stand Still
We Have Freedom With Accountability
We Lift Everybody Up

Company HQ

London, UK

Articles

Native joins forces with Membership Solutions Ltd

Yoti is partnering with native to enhance student experiences

Leadership

Nicolas Musto

(Founder & CEO)

Earned a degree in Mathematics from the University of Sussex.

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