Marketing Operations Specialist, Restaurant365
$70-98k
Plus Equity Option Grant
Cloud-based all-inclusive back office solution for restaurants
Open for applications
Cloud-based all-inclusive back office solution for restaurants
1001+ employees
Open for applications
$70-98k
Plus Equity Option Grant
1001+ employees
Company mission
To alleviate the significant burdens placed on restaurant operators.
Role
Who you are
- If you’re someone who loves keeping things organized but also wants to innovate and build scalable systems for the future, this is your opportunity to make a lasting impact on the future of our business
- Experience: 1-2 years in a marketing operations, coordination, or project management role. Experience with tools like Monday.com, Salesforce, and Pendo is a plus, but not required
- Process-Oriented Mindset: You’re passionate about finding ways to optimize processes, reduce friction, and improve efficiency across the marketing team
- Attention to Detail: You excel in environments where attention to detail is key, proactively ensuring accuracy and precision in every task and striving for flawless results
- Team Player: You work well with others, are eager to collaborate, and are willing to step in to support the team when needed
- Problem-Solving Skills: You’re always looking for ways to improve workflows and solve challenges that make the team more effective
What the job involves
- As a Marketing Operations Specialist at Restaurant365, you'll be a key player in keeping things running smoothly while helping our marketing team level up for long-term growth
- You'll make sure current processes stay efficient, while also building scalable systems to support our expansion
- Working closely with the Senior Marketing Operations Manager and the rest of the team, you’ll tackle daily tasks, streamline workflows, and refine processes to drive success
- Process Improvement: Identify opportunities for more scalable processes and solutions within the marketing operations team to improve efficiency, streamline workflows, and enhance the overall marketing strategy
- Ticket Management: Use Monday.com to efficiently manage and prioritize incoming tickets from the marketing team, ensuring smooth communication and timely delivery of tasks
- Data Integration & Management: Leverage Ringlead to upload and clean data from tradeshows attended by our Sales Reps, ensuring accurate and up-to-date contact lists for our campaigns
- Platform Alerts Management: Assist in managing in-product alerts via Pendo, ensuring timely and accurate notifications to support customer engagement efforts
- Reporting & Insights: Support the team by creating ad hoc Salesforce reports that help optimize marketing processes and improve overall campaign execution
- Support MOPS Team: Collaborate with other members of the marketing operations team, providing support when they need help managing high-priority projects or heavy workloads
- UTM Tracking: Keep our UTM tracking sheet up to date, ensuring that it aligns with all active marketing channels and provides accurate tracking data for performance analysis
- Email Calendar Management – Support the Marketing Operations Developer in the execution and scheduling of Marketing emails each month
Our take
Restaurant management can be rather outdated, often relying on spreadsheets and physical receipts. Restaurant365 develops all-in-one management software solutions for the restaurant industry, encompassing accounting, analytics, staff, and inventory management within its toolkit.
Restaurant365’s customer base isn’t just restaurants though, it’s software attracts accounting firms that work with restaurants as well as small eateries and large franchises. It’s expansive customer base is reflected in the amount of funding that it has received since its founding in 2011, now making it a verified Unicorn.
Restaurant365’s most recent round of funding came in 2023, and its $135 million will be invested into further enhancing its product. The company's success is unprecedented, as most would bet that restaurant industries post-pandemic would struggle to get back on their feet. Restaurant365 defied expectations though, and actually turned out to be the company that COVID-hit restaurants turned to keep their heads above the water. This goes some way to explain the success of Restaurant365, which is a proven aid for the ailing dining industry.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
118% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
May 2024
$175m
GROWTH EQUITY VC
May 2023
$135m
LATE VC
Total funding: $437.5m
Company benefits
- Ability to work remote or hybrid
- Comprehensive medical benefits, 100% paid for employee
- 401k + matching
- Equity Option Grant
- Unlimited PTO + Company holidays
- Wellness initiatives
Company HQ
East Irvine, Irvine, CA
Leadership
Tony Smith
(CEO)Previously on the Board of Directors at Dynamic Methods. Before that, they were a Director of Services there.
Morgan Harris
(Chief Customer Advocate)Previously Partner and Co-Founder at Dynamic Methods, Account Executive/Senior Consultant at Foreshock and Auditor at PriceWaterhouseCoopers.
John Moody
(Chief Strategist & Boardmember)Previously CRM Managing Partner and Board Member at Dynamic Methods.
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