Growth and Development Lead, Tropic

£60-69k

Senior and Expert level

London

3-5 days a week in office (Croydon, London)

Vegan and cruelty-free skincare

Be an early applicant

Vegan and cruelty-free skincare

1001+ employees

B2CRetailBeautyWellbeing

Be an early applicant

£60-69k

Senior and Expert level

London

3-5 days a week in office (Croydon, London)

1001+ employees

B2CRetailBeautyWellbeing

Company mission

To protect the planet and people, one product at a time.

Job

Company

Role

Who you are

Proven experience in direct sales / social selling / network marketing, with success in the field
A strong understanding of how leaders progress through success plans and what blocks them at mid-levels
Experience working effectively with both field leaders and corporate teams
Exceptional coach and mentor, able to develop people, not create dependency
Confident facilitator who can lead 1:1s, small groups and larger training sessions
Commercially minded, with a deep understanding of how behaviour drives growth
Innovative, curious and willing to challenge “how it’s always been done”
Purpose-led, values-driven and people-first
Warm, credible and grounded and trusted by the field
Passionate about product, community and doing business the right way
We’re looking for creative and ambitious people who share our vision and get excited about beauty that’s both innovative and sustainable. If you’re passionate about skincare and have a genuine desire to empower communities across the globe, you could be a great fit

What the job involves

This role exists to champion and elevate our Ambassador leaders, helping them grow with confidence, clarity, and commercial strength
As our Growth and Development Lead, you’ll work closely with mid-level Ambassador leadership teams across the field, supporting them to step fully into leadership, strengthen duplication, and build sustainable, thriving businesses through the Success Plan
Sitting at the intersection of real field experience and HQ strategy, you’ll be a powerful voice for our Ambassador leaders - translating vision into action, listening deeply to what the field truly needs, and bringing fresh, innovative thinking that keeps Tropic ahead of the industry
Through coaching, mentoring, training, and innovation, you’ll play a pivotal role in shaping the future of leadership within our Ambassador community, and in turn, the future growth of Tropic itself
Mid-Level Ambassador Leader Development (Frontline & Downlines)
Support and develop mid-level leaders as they progress through the Success Plan
Run 1:1 coaching, small-group mentoring, and matched training sessions tailored to where leaders are now, not where HQ assumes they are
Help leaders move from doing to leading: building confidence in duplication, communication and team development
Identify potential in the field early and guide leaders through the next stage of their journey
Success Plan Progression & Promotion
Drive promotions through the Success Plan by:
Breaking down what “good” looks like at each stage
Helping leaders build consistent, repeatable habits
Removing complexity and overwhelm
Partner with leaders to create clear, achievable progression plans for themselves and their teams
Celebrate progress, not just outcomes - reinforcing belief and momentum at every stage
Training, Coaching & Mentoring (HQ-Led, Field-Focused)
Design and deliver practical, inspiring training that leaders can immediately apply with their teams
Run matched training programmes for specific leadership levels or challenges
Balance structure with warmth - bringing clarity, confidence and consistency without diluting the Tropic culture
Ensure training is product-led, people-led and commercially relevant
Innovation & Industry Leadership
Bring innovative thinking to how we develop leaders in direct selling
Stay ahead of industry trends in:
Field development
Social selling
Leader enablement
Product-led growth
Continually evolve our approach to training, tools and leader support, ensuring Tropic remains a leader within the sector, not a follower
Partner with HQ teams to turn innovation into simple, usable field solutions
Field Insight & Continuous Improvement
Act as a trusted bridge between HQ and the field, ensuring insights flow both ways
Spot patterns early: what’s working, what’s stalling, where leaders need more support
Feed real-world insight into training, communications and leadership programmes

Salary benchmarks

Our take

Tropic is a skincare brand on a mission to create products that are ethical and environmentally friendly. Certified vegan, cruelty-free and CarbonNeutral, its dedication to this mission is clearly reflected in its offerings.

The company only uses natural ingredients, so does not contain the preservatives to sit on shelf store, but has nonetheless seen impassive growth. This stands as testament to the interest that consumers have in what Tropic is selling, and suggests a promising future for the brand.