Account Management Lead, OnBuy
£42.5-50k
Plus equity
Multi-category online marketplace
Job no longer available
Multi-category online marketplace
101-200 employees
Job no longer available
£42.5-50k
Plus equity
101-200 employees
Company mission
To change online retail for the better, providing customers with a one-stop shopping destination that doesn’t compromise on value or values.
Role
Who you are
- Proven experience in B2B sales and account management in an e-commerce business
- Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions
- Demonstrated leadership experience, including the ability to motivate and develop a team to achieve goals
- Excellent problem-solving skills and the ability to work in a fast-paced, collaborative environment
What the job involves
- As the Account Manager your primary responsibility will be to drive revenue growth for our sellers
- You will understand and champion seller needs and advise them on how to get best out of the platform
- Your primary focus will be on developing and implementing strategies to increase sales, optimise product visibility, and enhance seller performance
- Additionally, you will oversee a team of Seller Success Executives, providing guidance, support, and mentorship to drive their success
- Develop and execute sales strategies to maximise revenue and achieve sales targets for sellers on the platform
- Analyse sales data and marketplace trends to identify opportunities for growth and optimisation
- Provide ongoing support and guidance to sellers, addressing inquiries, resolving issues, and offering solutions to drive sales and customer satisfaction
- Collaborate with cross-functional teams, including marketing, product development, and seller support, to enhance seller performance and improve the overall platform experience
- Lead, motivate, and develop a team of Seller Success Executives, setting clear objectives, providing regular feedback, and facilitating their professional growth
- Stay informed about industry developments, competitor activities, and emerging trends to inform strategic decision-making and maintain a competitive edge
Our take
OnBuy claims to be the UK’s most trusted online multi-category marketplace, and the country’s most popular Amazon alternative. It’s a big claim, but it isn’t beyond reason. Along with Wish and Not On The High Street, OnBuy is certainly laying down a challenge to the likes of eBay, Etsy, and of course, Amazon.
The company differentiates itself from the competition in a few key ways – most of which are seller-related. Firstly, by not offering its own products, there’s no clash of interests with sellers (a common pain point for Amazon). As well as this, features like immediate payment and robust PayPal Seller Protection have aided its growth in popularity.
OnBuy’s sales skyrocketed during the first year of the pandemic, and the company has sustained its momentum since then; growing internationally, scoring major VC funding and expanding its executive team along the way. It has made a string of partnerships with companies such as Klarna and BaseLinker, all towards improving its services to ensure it maintains its position in the market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-18% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jul 2021
$46.2m
SERIES A
Jul 2020
$6.6m
SERIES A
Total funding: $56.8m
Company benefits
- Equity
- Flexible Working Options
Company HQ
Westminster, London, UK
Leadership
Cas Paton
(CEO & Founder)Before founding OnBuy they worked as a Retail and eCommerce Consultant, following a four year spell in the UK military.
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