Director of Client Management, Cedar
$110.9-145k
Bonus and equity eligible
AI-powered platform that helps patients afford and navigate healthcare payments
Job no longer available
AI-powered platform that helps patients afford and navigate healthcare payments
201-500 employees
Job no longer available
$110.9-145k
Bonus and equity eligible
201-500 employees
Company mission
To empower us all to easily and affordably pursue the care we need.
Role
Who you are
- Minimum 6 years of experience in account management, sales, business development and/or consulting
- Proven track record of building VP-level and above relationships with health system partners
- Experience securing contract renewals and/or expansions
- Strong written and verbal communication skills
- Experience and strong interest in the healthcare tech industry
- Ability to go deep to understand and speak to product capabilities
- Demonstrates a self-starter mentality
- Experience working with several internal stakeholders across departments such as product, engineering, and marketing
What the job involves
- As a Director of Client Management, you will serve as the face of Cedar to our clients
- Key areas of focus will be building strong relationships with executive stakeholders, driving strategy around partnership expansion opportunities, and collaborating with internal stakeholders from different departments to execute on client strategies
- Build strategic relationships with existing clients at the executive level
- Own the strategy around executing against commercial goals as it relates to your clients
- Identify and execute on partnership expansion opportunities including new products and rolling out Cedar more broadly across an organization
- Serve as an escalation point externally and internally for client needs
- Prepare for and lead regular business review meetings with client stakeholders to discuss performance metrics and highlight opportunity areas
- Create client champions that become Cedar evangelists
- Collaborate with a variety of internal stakeholders to ensure our clients are set up for success
Our take
Over $1 billion is said to be lost annually by physicians as a result of inefficient and disjointed healthcare billing practices. The subsequently low patient satisfaction rates lead to poorer care, and real losses for providers who see patients switching away from their plans.
Cedar looks to remedy these issues with a selection of consumer-facing services which streamline billing, insurance and healthcare processes. Healthcare billing concerns a huge percentage of US adults, so optimizing patient satisfaction is of increasing concern - a great opportunity for the company.
After acquiring competing patient finance streamlining service OODA Health in 2021, Cedar netted substantial funds and launched its Payer Intelligence Layer. This allows it to integrate data from insurers and providers to create a single source of information. The company was also endorsed by the Montana Hospital Association's shared services division, to be listed as its only preferred patient financial engagement technology.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Dec 2022
$68.4m
SERIES D
Mar 2021
$200m
SERIES D
Total funding: $394.4m
Company benefits
- Flexibility to work from home or in the office, depending on what works best for you
- Multiple health / dental / vision insurance options
- Office in Manhattan
- Free lunch, healthy snacks, cold brew and kombucha on tap (Yup!)
- Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year
- 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
- Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
- Equity (for qualifying roles) and health benefits that start on your first day
- 401k plan with 3% employer non-election contribution
- Access to hands-on mentorship, employee and management coaching, and a stipend for learning and development resources to help you grow both professionally and personally
- Up to $10,000 in reimbursement through Carrot Fertility to support comprehensive, inclusive care for family-forming and reproductive health journeys
- Constant learning and development opportunities
- Resources for mental and physical wellbeing
Company HQ
Tribeca, New York, NY
Leadership
Arel Lidow
(Co-Founder)Previously VP of product at AppNexus where they supervised the development and launch of the company’s flagship products. Began their career as a technology associate at Bridgewater Associates, working on trading systems for the world’s largest hedge fund.
Dr. Florian Otto
(Co-Founder & CEO)Previously an executive at Zocdoc where they drove the commercial adoption of the platform. Also founded a daily deal company in Brazil (ClubeUrbano) that was eventually acquired by Groupon. Began their business career as a strategy consultant at McKinsey & Company.
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