Head of Product, Bark
+ Share options
2+ days a week in office
Marketplace for Service Professionals
Be an early applicant
Marketplace for Service Professionals
201-500 employees
Be an early applicant
+ Share options
2+ days a week in office
201-500 employees
Company mission
To revolutionise and become the market leading, go-to online marketplace for professional services.
Role
Who you are
- Proven track record as a leader in Product Management working in a fast-paced and successful online business, ideally a Marketplace
- Experience building effective Product strategies, and supporting teams to deliver them
- Excellent communicator - youâre able to clearly present your ideas, explain your thinking, and discuss detail confidently at all levels
- Expert in using both qual and quant data points to form user understanding, and conclusions, and guide decision making
- Collaborated and managed a diverse range of stakeholders outside across Design, Engineering, Insights, Marketing, Sales, Finance, Customer Support and HR
- Worked across highly complex optimisation problems, comfortable discussing ML with Data Scientists, validation with Design, or architecture with Engineering
- Well-versed in lean approaches and agile methodologies to minimise waste and maximise impact
- A self-starter that is comfortable working autonomously, whilst always remembering collaboration is key to success
- Strong commercial and technical understanding, allowing you to clearly articulate concepts to commercial and non-technical audiences as well as engineering
- Driven, ambitious and keen to grow with the company
- Youâll fit right in if youâre obsessed with understanding and solving usersâ problems at scale, love thinking big but relish data and detail, and are passionate about building high-performing teams
- Weâd love to hire someone with a track record of having worked across multiple Product teams in a marketplace context before
What the job involves
- We are looking for a gifted Head of Product to join our team and take ownership of our core Seller-picks product suite
- This is the heart of Bark, contributing the vast majority of our revenue and so the opportunity to drive impact is absolutely massive
- Reporting into the CPO, your role will be to get under the skin of our existing platform and really define what will drive long-term value for our users
- You will own the Product vision and strategy for Barkâs Seller-picks model, aligning to our wider mission of becoming a hybrid marketplace that flexibly generates business between Buyers and Sellers of services
- Youâll focus on driving user satisfaction and retention, with scope to both create and in order to achieve this - weâre open to big changes to achieve our big ambitions!
- Alongside that, youâll have the opportunity to lead thinking on designing and implementing systems that optimise liquidity in our Marketplace
- Youâll start with a team of 4 PMs each leading a cross-functional squad, spanning the Buyer and Seller journeys and a backend-centric Core Engine team responsible for pricing and lead routing
- Set the vision and strategy for Barkâs Seller-picks experience for both Buyers and Sellers to achieve our business goals, including management of supply and demand within our Seller-picks model
- Align and inspire across the Product team and the wider business, from C-suite to Customer Support teams, including leading cross-functional working groups as part of Barkâs âmissionsâ structure
- Manage and coach a team of Product Managers, helping them to be exceptional across all 4 of our Product Management competency areas - Business Impact, Execution, User Insight and Strategy & Leadership
- Assist in designing an organisational structure that maximises our chances of success
- Accelerate autonomous decision-making within our agile squads through clarity of priority and strategy
- Contribute to the efficiency of our outcome-centric discovery and delivery processes, providing impactful feedback on work at all stages
- Obsess over our users and lead others to do the same. Use qual and quant inputs to understand them better than anyone and shape our strategy
- Take real ownership of the impact of their team, balancing iterative wins with longer-term strategic change
Salary benchmarks
Our take
Bark is the UK's largest & fastest growing services marketplace, connecting consumers and businesses with the right professional for their project in thousands of unique categories. A customer can simply post a service requirement (they call this a Bark!) and their technology goes out and finds relevant professionals instantly.
Professionals who are interested in quoting for the work can post their responses to the customer. The customer can then speak to the seller, view their profile and read Bark reviews before choosing the best pro for their job.
Bark now boasts over 8 million users booking pros stretching from gardeners and cleaners to counsellors and accountants across 11 countries. The company's active expansion into new markets has been slow but sure. With this, coupled with the shift in behaviour towards acquiring professional services, Bark seems to be on a path of definite growth for years to come.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Many candidates hear
back within 2 weeks
39% female employees
44% employee growth in 12 months
Company
Employee endorsements
Challenging work
"Bark offers a blank canvas for directing your focus, allowing you to shape the future in impactful ways. Whether it's building scalable processes,..."
Company benefits
- Enhanced Wellhub membership for all employees with access to state-of-the-art gyms, fitness classes and mental health courses
- Daily breakfast, fruit and drinks on us. We also have monthly lunch pop-ups, from sushi to burritos
- Innovative culture: If you enjoy being at the forefront of the industry, rapidly changing environments and working alongside inspiring and creative individuals, this is the place for you
- Equity: Share options in a rapidly growing company whose founders have a proven track record and are private equity-backed
- Regular wellness weeks, including: Private Harley Street GP appointments (in office)đĽ Therapy sessionsđ Massagesđđ˝ââď¸ Wellbeing workshopsđ¨ Financial adviceđ°
- L&D Budget: Your development is key to us. Annual ÂŁ1,000 budget to spend on your development
- Private medical insurance, through Bupa Healthcare
Company values
- Take it on Together: Diverse thinking creates innovative solutions
- Elevate with Excellence: We set the bar high, and we go above it
- Find a Way: The is power in exploration
- Think Bold: We live by impact-led decision making
Company HQ
Paddington, London, UK
Articles
Leadership
Gilles Despas
(CEO)Current CEO of Bark.com.
Diversity, Equity & Inclusion at Bark
Paul Anderson (Senior Talent Partner)
- Our approach to diversity at Bark is simple: itâs about embracing everyone. We have over 77 nationalities operating across 11 countries!
- Fostering an inclusive environment where everyone can thrive is our ongoing priority at Bark. We are committed to hiring, retaining and developing a globally diverse workforce that is passionate about making sure our customers succeed.
- We pride ourselves on everyone feeling comfortable bringing their authentic self to work. You'll be treated with respect and support throughout the interview process and once you join Bark đ
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