Compliance Program Manager, Block
$113.6-213k
Salary range is dependent on location. Plus Employee Stock Purchase Program
Financial services ecosystem
Job no longer available
Financial services ecosystem
1001+ employees
Job no longer available
$113.6-213k
Salary range is dependent on location. Plus Employee Stock Purchase Program
1001+ employees
Company mission
To create better tools to help everyone access the economy.
Role
Who you are
- 6+ years as a project or program manager with direct experience in BSA/AML compliance and operations or 8+ years in relevant KYC role
- A strong analytical and metrics driven approach to create substantiated solutions
- Strong knowledge in compliance regulations, risks and typologies
- Superb organization skills with the ability to manage competing priorities
- Excellent verbal and written communication skills
- Adaptability in an agile and fast-paced environment
- Ability to execute independently and work with team members of all levels
- A mindset to deliver results proactively, resourcefully, and methodically
Desirable
- Relevant industry certifications (CAMS, CFE, CFCS, CRCM)
- Experience with SQL and/or Looker
What the job involves
- We are seeking a Compliance Program Manager to support the continued advancement of our Unacceptable Use and Appeals Programs. Our mission is to make banking and financial services accessible to the underserved and unbanked by designing and implementing an outstanding compliance program to help grow the Cash App business while protecting the broader financial ecosystem and the Company
- You will support the Customer Onboarding & Management team by leading the design, development, and implementation of detective measures to enable proper detection and ongoing review as part of the KYC program
- You will collaborate with Compliance Leads and other business stakeholders to ensure our program complies with all applicable laws and regulations across jurisdictions. You will demonstrate excellent regulatory, process and systems design, data analytics, and documentation abilities
- Evaluate current policies, operational processes and procedures to ensure compliance with applicable laws, regulations and industry best practices
- Identify and evaluate compliance requirements for new and existing products or features
- Build tactical and scalable solutions for operational teams to manage compliance tasks and risks
- Make recommendations for and execute on process improvements and procedure updates for the Unacceptable Use and Appeals programs
- Draft and maintain relevant documentation and content for changes to the program in accordance with regulatory updates, new products, and overall Compliance team policies and procedures
- Communicate the progress of and oversee the end-to-end implementation of each operational change to leadership and relevant stakeholders
- Operate as a go-to person (e.g. directly responsible individual) and key decision maker on all matters relevant to the compliance program
- Stay apprised of regulatory developments, industry trends and Block roadmaps to drive decisions
Our take
Block is a financial services technology company comprising of Square, Cash App, Spiral, TIDAL, and TBD. Its biggest brand, Square, offers hardware and software for small to medium-sized businesses enabling them to manage the entire payment lifecycle. It functions similarly to Shopify and Stripe, but has paired online payment processing with physical devices such as registers, payment terminals, and mobile card readers.
The business was originally founded as Square in 2009 by Jack Dorsey of Twitter fame. Already well-established with SMEs all over the globe, Square has significantly benefited from the increased demand for mobile payment systems. Its order management feature remains a go-to tool for small businesses that otherwise didn't have the proper infrastructure in place when demand for home delivery surged.
Square rebranded as Block in December 2021, with the Square brand name remaining in place for their seller business. The company has since come under fire for its security practices, facing lawsuits in relation to a major breach of CashApp user data, and in 2024 announced plans to reduce its workforce in order to cut costs. Despite these setbacks, there is every chance the business will move past this, though it may take some time to rebuild trust in its product.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
19% employee growth in 12 months
Company
Company benefits
- Healthcare coverage (Medical, Vision and Dental insurance)
- Health Savings Account and Flexible Spending Account
- Retirement Plans including company match
- Employee Stock Purchase Program
- Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
- Paid parental and caregiving leave
- Paid time off (including 12 paid holidays)
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
- Learning and Development resources
- Paid Life insurance, AD&D, and disability benefits
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Jack Dorsey
(CEO)Having studied at and dropped out of New York University, Jack founded Twitter in March 2006, where he has served as CEO since. He co-founded Square with Jim in February 2009, and has remained its CEO ever since.
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