Principal Sales Enablement Partner, The RealReal
$154.7-209.4k
Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program and incentive pay
Online marketplace for authentic, resale luxury goods
Job no longer available
Online marketplace for authentic, resale luxury goods
1001+ employees
Job no longer available
$154.7-209.4k
Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program and incentive pay
1001+ employees
Company mission
To extend the lifecycle of luxury.
Role
Who you are
- Bachelor's degree required
- 10+ years in successful sales, sales management and sales training roles
- Successful track record in sales prior to assuming leadership role is required
- Excellent written, verbal and presentation skills, demonstrating executive presence
- Ability to thrive and be agile in a fast-paced startup environment
- Seasoned in performance coaching; setting goals and objectives; gives performance feedback; motivates for increased results; recognizes contributions; encourages ongoing education of the training team
- Experienced in working at both strategic and tactical levels. Possess the ability to pull/analyze reports, identify areas of improvement, develop strategies, and implement programs
- Proven ability in interviewing and hiring employees; planning, assigning, and directing work; addressing complaints and resolving problems
- A strong change-agent and advocate for org initiatives - must possess and portray a positive “can do” attitude
- Thrives in a fast-paced, scrappy and gritty environment - willing to build the plane while flying it
- Able to manage multiple projects simultaneously with cross-functional teams while being flexible and responsive to dynamic situations and changing priorities
- Proficient in Salesforce required
- Knowledge of luxury products is a plus
- Ability to travel 15%
What the job involves
- TRR is looking for an entrepreneurial and driven sales enablement leader who will support the company's dynamic and growing sales organization through high impact leadership, operational execution, process innovation, and strong stakeholder management
- Work in close collaboration with Marketing, Merchandise, Retail, Product, Training & Development and Sales leadership to establish enablement priorities & development plans
- Own all Sales teams offsite sessions (e.g. Sales Kickoff, QBRs), from planning to programming to execution
- Collaborate with Marketing to implement various pilots/programs; and ensure that messaging and positioning is consistently deployed across the Sales organization. Operationalize marketing content that helps drive better engagement and conversations with prospects. Think comprehensively about how to enable a luxury sale. Contribute to thinking around how to best operationalize key experiences in the consignor journey
- Partner with the cross functional leaders to analyze the program performance and define appropriate opportunities for improvement
- Be a thought partner, always speaking up about opportunities to improve org performance and morale
- Develop methods for measuring performance of the strategic initiatives and/or pilots and facilitate developing technology infrastructure and scaling and implementing the successful initiatives across the org
- Continue to develop and build on our Sales Methodology to improve org wide sales acumen and partner with Training & Development team to deliver updated trainings
- Partner with Training & Development team in development of the end-to-end Sales onboarding program, building a solid foundational experience that will lead to long-term success as TRR continues to scale
- Leverage performance data to identify knowledge/skills gaps and measure effectiveness, efficiency and productivity improvements for the Sales organization, sharing data with the Training & Development team to continue building skills
- Collaborate with the sales leadership & Training & Development team to improve new hire productivity by reviewing current programming and training and evaluating their effectiveness
Our take
The founder and CEO of The RealReal began the company in her kitchen, traveling via van to customers at their homes to deliver goods. Fast forward several years and The RealReal has more than 27 million shoppers, 19 retail locations, and has successfully IPO'ed after achieving unicorn status.
The RealReal is an online marketplace for second-hand luxury goods including high-end fashion, jewellery, watches, and fine art, all verified by in-house experts as part of the company’s robust authentication infrastructure. With a focus inspired by the circular economy, it also helps both buyers and consignors to extend products' lifespan, bringing sustainability to the fashion industry.
The company has sought to boost its activities through strategic moves like a partnership with Gucci, which is focusing on sustainability as it incentivises its customers to buy authenticated secondhand goods via The RealReal. Also, there have been forward-thinking approaches to customer acquisition and retention such as AI pricing and fake finding. Regardless, as a primarily retail-based company, The RealReal was affected by inflation in 2023 and made a 7% cut to its workforce to reduce operational costs in the first quarter. 2024 Q1 also showed the company to report a loss with an optimistic hope for growth in the following quarters.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-10% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Mar 2019
$70m
SERIES H
Jul 2018
$115m
SERIES G
Total funding: $358m
Company benefits
- Stock awards for all positions!
- Top tier medical, dental and vision
- Company sponsored access to One Medical
- Generous Paid Time Off
- 401(k) plan with company matching
- Company paid insurance plans for LIFE, AD&D
- Option for Short/Long Term Disability, Hospital Indemnity and Pet Insurance
- Other perks include: Travel Assistance, Legal Assistance, Employee Assistance Program, Commuter and Parking Flexible Spending Account
Company HQ
Telegraph Hill, San Francisco, CA
Leadership
Julie Wainwright
(Boardmember)Having studied at Purdue University, Julie started her career as a Brand Assistant at Clorox, before several CEO and Vice Presidential roles. In February 2011, she combined her commercial experience with a passion for sustainability to found The RealReal.
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