Strategy & Analytics Lead, Raylo
Retention & Growth
+ Stock options
3 days a week in office (London Bridge)
Lease-and-reuse of tech goods
Open for applications
Lease-and-reuse of tech goods
21-100 employees
Open for applications
+ Stock options
3 days a week in office (London Bridge)
21-100 employees
Company mission
To accelerate the move to a circular economy.
Role
Who you are
- A proven track record with 3-6 years of experience in analytics or strategy roles
- You enjoy thinking through complex problems and possess influencing skills to align key stakeholders
- Professional experience with SQL and data analysis (must-have)
- Experience using BI tools (Looker, Tableau, Power BI)
- Startup/scaleup or Fintech experience (nice to have)
What the job involves
- As a member of the strategy team, you’ll work collaboratively across multiple departments at Raylo with the goal of optimising our customer retention strategy. Your challenge will be to launch tests and use data to inform our strategy and build deeper customer relationships. A successful candidate will be comfortable getting right into the details and making small changes to drive a big impact
- You’ll work with our finance, operations and marketing teams to identify opportunities to boost customer retention and own end-to-end implementation of new strategies. This could be:
- Identifying common points of friction that lead to customer churn at the end of the lease
- Evaluating trends in customer engagement and identifying strategies to drive stickier customer relationships (e.g. loyalty programs, CRM strategy, product enhancements)
- Testing offers to incentivise customers to upgrade their lease or add new devices
- Building out monitoring and measurement to understand performance and double down on what’s working well
- Supporting our wider existing customer strategies
Application process
- Once you submit your application, our Talent Team will contact you within 2 weeks if you have been shortlisted for the role for a Talent Screening call
- We set an exceptionally high bar at Raylo, and in return, we will aim to give you the best candidate experience possible
- If there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason, please let us know
- *As an FCA-regulated business, we conduct background checks (DBS and AML) on all successful candidates who are offered a position at Raylo during the onboarding process
Salary benchmarks
Our take
As a society, a disposable phone culture has developed which is both expensive and harmful to the environment, but Raylo is offering a more sustainable alternative. Through its platform, consumers can lease new and refurbished devices like phones and laptops, paying a monthly fee for the length of the contract.
Raylo sets itself apart through low monthly charges. This is significant as, despite consumers’ increasing reliance on electronic devices, research from Ofcom indicated many consumers struggle with the affordability of mobile phones. The circularity which Raylo's premise is built on is also essential, to reduce the overproduction of devices and the resulting waste as the world shifts towards more sustainable practices.
In 2022, Raylo cemented its status as an actor for good with its recognition as a B-Corporation. The company has also netted considerable funds, that will enable it to expand operations, with plans to grow its direct-to-consumer channel as well as checkout integration for merchants.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Sep 2023
$7.1m
EARLY VC
Jan 2023
$74.1m
EARLY VC
Total funding: $117.4m
Company benefits
- 33 days holiday per year (25 days, + an extra 8 days to choose the days that mean most to you)
- Stock options - get a real stake in Raylo’s growth
- Hybrid working environment (London Bridge office)
- Enhanced maternity and paternity leave
- Workplace nursery scheme
- Perkbox membership - hundreds of perks and discounts to support physical, financial and mental wellbeing
- To do your best work, we’ll give you a laptop and a Raylo phone
- Learning budget - we care deeply about investing in your long-term career growth and potential
- Free sustainable breakfast and snacks, every day you’re in the office
- Fun (yet optional) Raylo quarterly socials, plus summer and Christmas parties
Company HQ
Westminster, London, UK
Leadership
Jinden Badesha
(Co-Founder & CPO)Previously worked for 4 years at Funding Circle UK, holding various positions such as Product Manager, Head of Product and Investor Experience.
Karl Gilbert
(Co-Founder & CEO)Previously a Portfolio Manager at Gelber Group LLC for 1 year and a VP of Capital Markets at Funding Circle UK for 1 year.
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