Senior Marketing Manager, Aircall
FIME
More information about location
1-3 days a week in office
Cloud-based call centre and phone system
Be an early applicant
Cloud-based call centre and phone system
501-1000 employees
Be an early applicant
More information about location
1-3 days a week in office
501-1000 employees
Company mission
To empower every professional to have rich conversations, so they can focus on closing deals and delighting customers.
Role
Who you are
- Deep knowledge of the FIME market
- Proven experience working with SMBs
- Language skills: Native or bilingual proficiency in English and French
- Strong background in developing fully integrated marketing strategies tailored to specific markets
- Exceptional project management and problem-solving skills
- Highly autonomous, with the ability to prioritize, manage multiple projects, and meet deadlines with minimal supervision
- Excellent time management, organizational, communication, and collaboration abilities
- Location: This is a hybrid position requiring a few days per week at our Paris office
What the job involves
- Aircall is seeking a Senior Marketing Manager to lead and execute the field marketing strategy in the FIME region
- They will be a key partner to our regional Sales Director to drive toward shared goals through the development and execution of a strategy that will ensure continuous brand support and pipeline
- The role will ensure teams across marketing, and other key functions, are aligned to supporting marketing plans that accelerate the sales cycle and improve conversion to customers across the regions
- We’re looking for a data-driven and results-oriented marketer who leads by example and fosters collaboration cross functionally
- Develop, own, and execute the marketing strategy for FIME, focusing on growing and accelerating the pipeline through diverse channels, including digital, content, web, webinars, on/offline events, pipeline acceleration initiatives, and customer/partner activations
- Act as a trusted partner to regional sales leaders, ensuring alignment of strategy, processes, and shared goals across departments
- Maintain consistency in messaging and branding across all marketing initiatives, ensuring alignment with company priorities
- Educate and communicate with the sales team about upcoming and ongoing marketing initiatives, including global, regional, and local campaigns
- Establish performance metrics and processes to track ROI and effectively measure the success of marketing initiatives
- Conduct research to identify and evaluate regional growth opportunities
- Review and localize global campaigns content to ensure local impact
- Lead and mentor a team to plan and execute marketing programs tailored to the region
Our take
Call centres have been a mainstay of sales teams for decades, with the human touch delivering an impression conversion rate of about 30% for inbound calls. However analogue call centres are physical infrastructure-heavy and unable to take advantage of the flexibility afforded by remote and hybrid ways of work. Aircall exists to change that, providing a cloud-based call centre infrastructure that allows sales teams to work from their home offices.
Aircall isn't the only company in this space, and it faces heavy competition from Cloudtalk, another cloud-based call centre solution. However Aircall stands out in the market by its use of open APIs and webhooks, making integration with existing productivity and helpdesk tools much easier, and its superior call quality. Aircall has developed a significant customer base with these strengths, with over 15,000 companies using its platform.
The company has raised significant funding in recent years, highlighting the confidence investors have in their offering. With a rapidly expanding presence in the US, European, UK and Australian markets and recent refresher leadership hires, Aircall could soon be a widely recognised international player in the telephone software industry.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Jun 2021
$120m
SERIES D
May 2020
$65m
SERIES C
Total funding: $225.6m
Company benefits
- Food Allowance
- Snacks & Drinks
- Medical Insurance
- Flexible remote policy
- Retirement Savings Plan
- Outings & Events
- Fitness Fund
- Commuter Benefits
- Referral Bonus
Company values
- Dare to be bold - We’re risk takers. Trying, succeeding, failing — and trying again — are essential to who we are as a team and company. Large actions lead to big success
- Thrive together - We learn from each other and grow from it. Our common journey is how we grow together and innovate.
- Trust & Commit - We trust each other and commit to our mutual success. We earn trust from our commitment.
- Excellence - We’re aiming high, and we know it. Even the smallest details are important to us. We only want the best for each other and our customers.
Articles
Leadership
Jonathan Anguelov
(CSO)Ex Investment Banker & Entrepreneur. Studied Finance at ESCP Business School and co-founded Aircall in 2014.
Pierre-Baptiste Béchu
(VP of Communications Platform)Holds a Master of Engineering from Ecole Centrale de Lyon and a Master's degree in industrial and organizational psychology from Université Lumière Lyon 2. Previously co-founded ClickJob.fr, where they served as CTO.
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