Technical Support Engineer, Saviynt
AI-based identity security & access management platform
Open for applications
AI-based identity security & access management platform
1001+ employees
Open for applications
1001+ employees
Company mission
To safeguard enterprises through intelligent, cloud-first identity governance & access management solutions.
Role
Who you are
- Strong domain expertise in Identity and Access Management (IAM)
- Hands-on experience configuring and deploying one or more IAM tools such as Saviynt, SailPoint, Oracle Identity Manager (OIM), or IBM ISIM
- Experience invoking REST/SOAP web services using tools like Postman
- Database experience, including SQL and database operations
- Strong hands-on scripting experience (e.g., Shell, JavaScript, Python, Groovy)
- Working knowledge of operating systems such as Linux, Unix, and Windows
- Prior experience with integrations, and provisioning workflows across enterprise target system
- Experience working with global customers and a strong customer-first mindset
- Excellent written and verbal communication skills
- Keywords: Cloud, Java, Scripting, Linux, SQL
- Minimum 2 years of experience implementing or supporting IAM / IGA or related solutions
What the job involves
- Communicate with end users and business stakeholders to clearly explain reported issues, impact, and recommended solutions
- Perform in-depth technical analysis for production incidents, including resolution and root cause analysis (RCA)
- Publish knowledge articles for incidents and service requests; create and maintain technical documentation and standard operating procedures (SOPs)
- Identify, debug, and troubleshoot break-fix issues through to full resolution
- Respond to and resolve issues within agreed service-level agreements (SLAs)
- Work closely with Engineering and DevSecOps teams to support IAM and CPAM service offerings
- Identify recurring issues and contribute to automation, runbooks, and knowledge reuse to improve operational efficiency
- If required for this role, you will:
- Complete security & privacy literacy and awareness training during onboarding and annually thereafter
- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to):
- Data Classification, Retention & Handling Policy
- Incident Response Policy/Procedures
- Business Continuity/Disaster Recovery Policy/Procedures
- Mobile Device Policy
- Account Management Policy
- Access Control Policy
- Personnel Security Policy
- Privacy Policy
Application process
- Successful candidates must undergo National Security Vetting (NSV). This role requires Security Check SC level clearance as a minimum
- Any offer of employment is strictly conditional upon the candidate successfully obtaining and maintaining this clearance
- To meet the vetting criteria, you will be required to have been resident in the UK for a minimum of 5 years immediately prior to your application
- Failure to obtain clearance or a lapse in residency history may result in the withdrawal of the employment offer, and you will not be entitled to any compensation from Saviynt as a result
- In line with the Immigration, Asylum and Nationality Act 2006, all shortlisted candidates will be required to provide original documentation verifying their Right to Work in the UK and their British Citizenship during the initial interview stage
- We conduct thorough Baseline Personnel Security Standard (BPSS) checks as a precursor to all higher-level clearances
Our take
Saviynt’s Identity Governance and Administration platform helps secure access to corporate systems in the cloud such as Workday, Office 365, AWS, Salesforce, SAP and Hadoop. It was created to offer an innovative, modern solution as its founder believed that existing identity services were not optimized.
By spending its early years in stealth mode, developing its product technology and switching to a cloud based model, the company was well prepared for a quick up-scale. This has been achieved partly because of the fact that it favours targeting large companies, boasting clients like Marriott, BP, KuppingerCole and Toyota Connected.
Saviynt faces a major rival in the form of SailPoint, which was an earlier entrant in the space, and went public sooner. However, Saviyntnt is growing rapidly and has converted some notable customers from SailPoint in the process. The company has continually invested in its platform to maintain a competitive edge, earning industry recognition along the way, and has recently concentrated on securing new customers and growing its partner ecosystem.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Dec 2025
$700m
SERIES B
Sep 2021
$130m
EARLY VC
Total funding: $870m
Company benefits
- Competitive Pay: Money isn’t everything, but it sure helps. Base pay + bonuses = a rewarding experience.
- Great Benefits: Medical, dental, vision, & retirement programs. We’ve got you covered from head to toe.
- Flexible Time Off: Our holidays and flexible vacation policies ensure your next vacation is never out of reach.
- Employee Recognition: Your hard work never goes unnoticed. We celebrate and recognize when our people go above and beyond.
Company HQ
El Segundo, CA
Leadership
Sachin Nayyar
(CEO)Sachin worked as CEO of Vaau for 3 years before joining Sun Microsystems as a Chief Identity Strategist. They were also CEO of Securonix for 13 years.
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