Director of Client Analytics, Progyny
$150-160k
+ Company equity + Bonus program
3+ days a week in office
Fertility benefits management company
Be an early applicant
Fertility benefits management company
501-1000 employees
Be an early applicant
$150-160k
+ Company equity + Bonus program
3+ days a week in office
501-1000 employees
Company mission
To empower healthier, supported journeys through transformative fertility, family building and women’s health benefits.
Role
Who you are
- Progyny is seeking an experienced Director of Client Analytics to lead the development and implementation of effective data-driven strategies that provide insight on client performance in support of our Client Success team
- 7+ years of experience in analytics, with a track record of delivering results
- Strong leadership skills, with experience leading company-wide initiatives and managing a team
- Advanced, demonstrable SQL experience
- Strong Python experience, with familiarity with standard analytics libraries (Pandas, etc)
- Advanced knowledge and experience with a variety of analytics tools and methodologies, including cohort analysis, funnel analysis, segmentation, and predictive modeling
- Strong understanding of core statistical concepts and data visualization strategies
- Excellent communication and presentation skills, with the ability to effectively communicate technical concepts to non-technical stakeholders
- Strong problem-solving skills, with the ability to think creatively and develop innovative solutions to complex challenges
- A desire to coach and mentor less senior team members and a passion for developing talent within your team
What the job involves
- As the Director of Client Analytics, you will lead a team responsible for analyzing and reporting on client performance, identifying trends in utilization, assisting Client Success Managers in effectively communicating the value of Progyny’s benefit to our clients, building reusable assets to enable self-service for business users, and making data-driven recommendations to improve the client experience
- Be the client analytics subject matter expert and lead the creation of Progyny’s strategy and roadmap for client analytics
- Build and maintain strong partnerships with operational team leaders and senior leadership to understand business needs, define key performance indicators (KPIs), and identify areas of opportunity for optimization and innovation
- Conduct regular analyses of client members’ behaviors, utilization, and benefit consumption trends data to identify patterns and opportunities for clients to better communicate use of the benefit, and present actionable insights to senior leadership
- Measure the impact of launches of new services and assess impact of changes to the benefit usage patterns and work with the CSM team assist customers in effectively making use of their benefits
- Develop and maintain reusable reporting assets in PowerBI, SQL, Excel, etc, to meet business users where they are and enable a maximum degree of self-service
- Continuously monitor and evaluate the effectiveness of analytics solutions and tools, and make recommendations for improvements
- Stay up-to-date with emerging trends and technologies in client analytics, and identify opportunities to leverage them to improve our products and processes
- Lead a team of analysts, ensuring high quality deliverables, sharing feedback and providing professional development opportunities
Our take
Progyny stands at the forefront of fertility benefits management in the United States, reshaping the landscape of fertility and family-building benefits through its holistic approach that caters to employers, patients, and physicians alike. As the demand for fertility benefits surges amidst a competitive labor market, Progyny has experienced remarkable growth, boasting a client base exceeding 370 across 40 industries.
In a testament to its commitment to comprehensive care, Progyny has recently expanded its provider network to encompass reproductive urologists (RU), recognizing the significance of male-factor infertility which accounts for approximately one-third of infertility cases. This expansion extends coverage and accessibility to millions, underscoring Progyny's dedication to addressing diverse fertility needs.
Through its strategic expansions and unwavering dedication, Progyny continues to pioneer advancements in fertility and family-building benefits. by fostering inclusivity and providing unparalleled support, Progyny remains at the forefront of revolutionizing reproductive healthcare, shaping a brighter future for individuals and families alike.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 9 rounds)
Nov 2017
$5m
EARLY VC
May 2017
$10m
SERIES B
Total funding: $98.3m
Company benefits
- Family friendly benefits: Paid family and parental leave-, fertility and family building benefits (including egg freezing, IVF, and adoption support), family care fund and Parents’ Employee Resource Group
- Health, dental, vision and life insurance options for employees and family
- Free in-person, virtual and text-based mental health and wellness support
- Paid time off, including vacation, sick leave, personal days and summer flex time
- Company equity
- Bonus program
- 401(k) plan with company match
- Access to on-demand legal and financial advice
- Company social events
- Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office
Company values
- Passion: Be energetic and enthusiastic. Share the joy in making family building dreams come true
- Collaboration: Be a listener and a leader. Smarter, stronger, and better together
- Innovation: Be creative and clever. See challenges as opportunities
- Integrity: Be truthful and transparent. Words and actions matter
- Growth: Be curious and courageous. Personal growth drives company growth
Company HQ
Garment District, New York, NY
Articles
Leadership
Pete Anevski
(CEO, not founder)Held several other executive positions at the company, such as COO & CFO, before becoming CEO in 2022. Former Executive VP & CFO of WebMD.
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