Director of Customer Solutions Engineering, Komodo Health
$190-297k
Curating big data and analytics on healthcare
Open for applications
Curating big data and analytics on healthcare
501-1000 employees
Open for applications
$190-297k
501-1000 employees
Company mission
To reduce the burden of disease.
Role
Who you are
- A deep understanding of how cross-functional teams work at a software product company
- Extensive management experience of large, cross-functional teams including previous direct management of technical functions (Engineering, Data Science, etc.)
- Experience with some combination of cloud infrastructure, data pipeline development, AWS managed services and working knowledge of a modern programming language (Python preferred), data pipeline engineering, relational database design, data science workflows, web platform development, API design, or distributed systems. You’re not required to be an expert in all of these areas, but it helps to be an expert in some
- Experience leading recruiting initiatives, as well as growing and organizing engineering teams
- Ability to work as part of an agile collaborative team in a fast-paced environment including strong experiences with continuous delivery product development lifecycle, capacity planning, and effective resource utilization
What the job involves
- The Technical Solutions team works with our customers to architect, design, and deliver technical solutions that meet their requirements across Komodo’s entire suite of products and platforms. The forward deployed engineering team works within this organization to bring technical rigor and engineering excellence towards solving our largest client’s needs
- As the head of the forward deployed engineering function, you will work closely with leaders from our Data, Product, Engineering, and Commercial functions to set the strategy for Komodo’s solutions, while also providing technical and people leadership for teams of Solutions Architects, Data Scientists, and Product Delivery Engineers
- You will have ultimate accountability for the delivery of Komodo’s products and platforms, including the stewardship of our culture of collaboration and trust, while launching high quality products and solutions aligned with our mission to lower the global burden of disease
- Looking back on your first 12 months at Komodo Health, you will have…
- Worked with key stakeholders across our Commercial, Data, Product, and Engineering teams to continuously iterate on Komodo’s product / platform / solutions roadmap
- Collaborated with members of the Technical Solutions Leadership Team and other cross-functional leadership teams to optimize how we deliver, service, and support Komodo’s solutions
- Implemented process and/or organizational changes necessary to realize the improvements in efficiency, effectiveness and customer satisfaction for solution delivery
- Provided coaching and mentorship to members of the forward deployed engineering team in both technical and people management situations, especially in support of hitting both our corporate objectives and hiring targets
- Partnered with our Customer’s technical leaders to develop and deliver against specific requirements with Komodo’s solutions
Our take
Komodo Health has built a healthcare map, an artificial intelligence and data analytics tool that tracks the healthcare encounters of well over 300 million patients. The service helps providers, pharmaceutical companies, and scientists identify opportunities for intervention and care improvements. It also helps them to analyze how products are performing in the market, identify at-risk patient groups, study the effectiveness of treatments, and detect patterns in drug and patient behavior.
Komodo Health’s comprehensive platform helps customers to better understand health and it is challenging the fragmentation of healthcare that contributes to inconsistent, unsatisfying results for both patients and providers. It has used its considerable amount of funding to focus on accelerating growth through further innovation and development of its enterprise technology platform, application suite and core data assets.
Komodo Health made cuts to its core team at the end 2022 as part of a restructuring following a large equity funding round. This is very likely to be part of a push for profitability as it gears up for an IPO. With its business strategy realigned, it is resuming hiring in all areas to continue to develop its product and grow its market share.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Dec 2022
$200m
LATE VC
Mar 2021
$220m
SERIES E
Total funding: $514m
Company benefits
- Full medical, dental, and vision benefits
- Mobility across San Francisco and New York City Offices
- Paid Family leave
- Flexible working hours and flexible paid time off policy
- Personal wellness stipend
- 401(k) employer match
- Work from home opportunities
- Health insurance
Company values
- Be Awesome: Be present. Respect your peers. Help foster a community of trusted relationships with your co-workers. Be someone people want to be around. Be creative and resourceful. Be accountable. Have integrity. Be passionate about contributing. Stay positive. Be open, honest and humble.
- Seek Growth: Challenge yourself and your peers. Grow as a person. Crave learning and development opportunities. Support healthy, constructive debate that advances our thinking and planning, and drives us forward as an organization. Stay nimble.
- Deliver “wow”: Always strive to exceed expectations, with your team, your customers and shareholders. Always work to deliver high quality through flawless execution. Build innovative solutions that create exceptional value. Focus on outcomes. Reward outperformance.
- Enjoy the Ride: Love being at work. Embrace change. Listen to and support your colleagues. Share. Learn from mistakes. Celebrate successes. It’s a marathon not a sprint, value the journey. Stay healthy physically and mentally.
Company HQ
Yerba Buena, San Francisco, CA
Articles
Leadership
Arif Nathoo
(CEO)Studied Medicine at Harvard. Former Associate Principal at McKinsey & Co for 7 years. Became a Senior Advisor for 2 years.
Web Sun
(President)Previously worked in Sales and Marketing at Merck&Co. VP of Business Development at Campbell Alliance.
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