Senior/Staff Technical Program Manager, Zoox

• Bachelor's degree in Business Administration, Engineering, Program Management, etc
• 10+ years of proven experience in business process improvement, operations consulting, or a similar role in a manufacturing or technical environment
• Strong expertise in Value Stream Mapping, Lean, Change Management, or related process improvement methodologies
• Experience in facilitating cross-functional workshops, gathering requirements, and implementing process changes
• Demonstrated ability to build relationships and manage multiple initiatives simultaneously while ensuring effective execution
• Experience working with ERP in a manufacturing and logistics environment

Desirable

• As a Business Process Review TPM, you will play a critical role in evaluating and optimizing Manufacturing Business Processes, including Production Planning, Manufacturing Execution, Equipment & Asset Management, Manufacturing Quality, Logistics processes, and relevant Business Application Systems
• This role will serve as a champion of change management, working with cross-functional teams to assess existing workflows, identify business needs at scale, and recommend and lead structured improvements that enhance scalability, cost-effectiveness, and operational excellence
• In this role, you will collaborate closely with stakeholders across all Manufacturing Operations teams, leveraging your hands-on manufacturing experience and expertise in Lean methodologies and Business Application Systems to drive the evolution of operations and ensure effectiveness, efficiency, and process consistency
• Coordinate Business Process Review, Value Stream Mapping, and relevant implementation programs, analyzing end-to-end processes and identifying areas for changes and optimization
• Develop the change management initiatives involving all the relevant stakeholders and prepare and lead the relevant communication plan/
• Collaborate with process owners and stakeholders to define key metrics for process effectiveness and track performance improvements
• Create clear documentation for improved processes, including flowcharts, SOPs, and training materials
• Lead workshops, training, and change management sessions to educate teams on newly implemented processes and best practices
• Support teams in adopting improved processes by providing ongoing guidance and ensuring adherence to standards
• Conduct regular audits to assess process compliance and identify opportunities for further enhancement
• Provide insights regarding risks, opportunities, and potential investments to improve business processes