iOS Engineer, Thumbtack
Customer Growth
CA$180.2-233.2k
Local services marketplace app
Be an early applicant
Local services marketplace app
1001+ employees
Be an early applicant
CA$180.2-233.2k
1001+ employees
Company mission
Thumbtack's mission is to help homeowners care for their homes, all the way from minor retouching to fundamental remodelling projects.
Role
Who you are
- Passionate iOS engineer with experience building, testing, releasing, and maintaining apps written in Swift or Objective-C
- Proven track record of shipping consumer-facing apps that users love on the App Store
- Cross-functional collaboration and communication. We’re moving quickly, so it’s important for our engineers to communicate their status regularly, proactively bring up potential blockers and risks, and keep our cross-functional partners in the loop
What the job involves
- The Customer Acquisition, Growth, and Engagement team (CAGE) is focused on streamlining and innovating around the new and returning user experience for Thumbtack
- By adding value for users and meeting their needs, we can activate them as first time customers and convince them to return to Thumbtack to help solve future problems by ensuring their experience was a good one
- We accomplish this by focusing both on getting the fundamentals right around core experiences like login and auth, as well as by building new features that allow us to better understand user needs early in their journey to get them to the right place
- Many of the sorts of changes we’re making are unproven, and as a data driven company, we prefer to run experiments that vet our hypotheses
- As an engineer, balancing places we can be scrappy to test ideas quickly vs places we need to take more care to exercise engineering rigor and build things the right way is important
- Given we have cross functional teams, if you like looking at user problems from a product or design perspective, you’ll be a great fit for this
- Drive iOS feature projects to completion, focusing on the business and customer impact of those projects
- Break down large projects into concrete deliverables and milestones that make it easy to track progress
- Work closely with back-end engineers, product managers, designers, data analysts, and other teams to gather feedback, prioritize projects, and deliver solutions
- Communicate project status to stakeholders, proactively raising potential blockers and other risks
- Explore new frameworks and processes while also being able to discuss when (or when not) to use them
- Participate in a culture that values thoughtful code reviews and frequent deployments
Our take
ThumbTack is a local services marketplace app that pairs customers with skilled professionals. Instead of simply searching for a professional, users provide ThumbTack with details of the job they need completing and the professionals then pitch their services to the potential customer using credits. ThumbTack makes its money by charging the professional for these credits.
It positions itself as something a little different in a saturated local services space that is dominated by companies like Angie’s List, TaskRabbit, Yelp, eBay, and Amazon. It also focuses on a broad range of professionals, from traditional home services like electricians and painters to photographers, personal trainers, and birthday party magicians.
The COVID-19 pandemic saw a boost in business for ThumbTack as more people stayed at home and made changes to their properties, increasing the demand for home professionals. In fact, after 2019, the company doubled in value to $3.2 billion with its 2021 raise. Since its 2024 funding round, its updated app has 30 new features, and the company is partnering with the likes of trade-powering platform and Unicorn ServiceTitan, indicating Thumbtack's sustained sway in the market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-5% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jun 2021
$275m
LATE VC
Jul 2019
$150m
SERIES F
Total funding: $699.4m
Company benefits
- Parental leave
- Health insurance
- Community matters | Sure, our ways of connecting have changed. But we haven’t missed a beat, from virtual concerts to “TTversary” celebrations to weekly catch-ups
- Always be improving | We bring out the best in our colleagues — and our product — by pushing each beyond what we believe we’re capable of. We give honest feedback, even when it’s hard
- Wellness is a way of life | We promote balance with generous PTO and company-wide holidays — and find our centers every Wellness Wednesday with yoga featuring a Thumbtack pro
- A worthy mission | In a world where tech is often seen as eroding good jobs, we’re helping small business owners thrive. Our product makes entrepreneurship accessible to everyone
- Driven by our values | Our values are the compass by which we make all our decisions. Each one matters: Lead with why, Make it count, Own it, Choose teamwork, and Say what you mean
- Plus, amazing benefits | All the benefits you’d expect, plus a few more: generous parental and fertility benefits, $1800 for Thumbtack services per year and a $1200 remote work stipend
- Virtual-first working model coupled with quarterly in-person events and Camp Thumbtack
- 20+ company-wide holidays including two week-long shutdowns
- Libraries (collaborative workspaces) in San Francisco, Salt Lake City, Toronto, and Manila
- Cell phone and WiFi reimbursements
- Subscriptions and Employee Assistance Program for mental health and well-being
Company HQ
SoMa, San Francisco, CA
Leadership
Marco Zappacosta
(Co-Founder & CEO)Having studied at Columbia University, Marco co-founded Thumbtack in August 2008. He has served as CEO since January 2009.
Jonathan Swanson
(Co-Founder & Chairman)Jonathan started his career creating financial market reports for the White House before co-founding Thumbtack in 2008. Currently Founder at Powerset and Athena.
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