Manager of Account Management, Dropbox

• As the Manager, Account Management you bring a proven track record of leading high-performing sales teams, with at least two years of leadership experience across both transactional and enterprise customer lifecycles
• This role requires a strong command of sales process and operational rigor, with the ability to drive team-wide consistency in pipeline management, activity, and revenue performance
• The ideal candidate will be familiar with structured sales methodologies (such as MEDPPICC, Challenger or Winning by Design) and will use the methodology consistently to enable value-based, impact-driven selling
• Success in this role requires a data-driven mindset—bringing precision to forecasting and balancing the dynamics of high-velocity sales with the complexities of enterprise engagement
• Minimum 2 years of experience managing a high-performing sales teams or 5+ years in a player/coach or mentorship role with attached revenue goals
• Previous exposure to navigating go-to-market transformation with a demonstrated ability to build commercial strategies that adapt to evolving product portfolios and buyer personas
• Proven ability to grow, coach, and lead high-performing sales teams with accountability to quota and KPIs
• Data-driven and highly analytical with strong command of Salesforce and modern sales tools including Gong, Outreach, Sales Navigator, etc
• Exceptional communicator and cross-functional collaborator capable of aligning diverse stakeholders around new strategies
• Comfortable working in a virtual-first, fast-paced, and ambiguous environment
• Bachelors Degree or equivalent required

Desirable

• The ideal candidate is a strategic thinker who’s also willing to get hands-on—joining calls, partnering on deal strategy, and helping reps win
• They lead with a people-first, coaching-oriented approach, setting a high bar while developing talent and fostering growth. In a fast-paced tech environment, this person is agile in the face of change and thrives amid ambiguity, guiding teams with clarity and resilience
• Manage a team of account managers responsible for retention and growth targets across both transactional and enterprise motions
• Lead with a people-first mindset, setting a high bar while developing talent through a coaching and growth-focused approach
• Set team strategic direction while also engaging directly with reps—whether on calls or in deal strategy—to drive results
• Champion leading through ambiguity, building alignment, and creating a shared sense of purpose during go-to-market transformation
• Maintain a structured approach to managing team activity, pipeline health, and revenue outcomes, ensuring consistent execution and accountability
• Display ability to incorporate and coach to sales methodologies to drive value-based selling over transactional approaches
• Leverage data to forecast accurately and inform decisions, balancing high-velocity sales environments with complex enterprise deals