Senior Engineering Manager, Crystal Blockchain Analytics

• 10+ years of experience in software engineering, with at least 5 years working as a backend engineer and 3+ years in a senior leadership role managing multiple teams or squads
• Proven experience managing a team of approximately 15 engineers while being part of a larger 50+ engineer organization with cross-squad dependencies
• Strong technical background in system architecture, data engineering, and infrastructure management
• Process & Management Skills:
• Proven ability to manage tasks using JIRA, ensuring prioritization, tracking, and alignment with roadmaps
• Experience in defining and managing roadmaps and aligning them with company objectives
• Deep understanding and application of agile methodologies, including Scrum, and a strong track record of facilitating ceremonies and ensuring process adherence
• Performance Monitoring: Ability to monitor and improve team performance using key metrics/KPIs such as velocity, throughput, and cycle time, ensuring continuous improvement
• Technical Skills:
• Familiarity with scalable architecture patterns, microservices, and distributed systems
• Hands-on experience with data pipeline technologies, APIs, and DevOps tools (e.g., Kubernetes, Docker, Terraform)
• Solid understanding of CI/CD processes, cloud-native tools, and developer productivity enhancements
• Leadership Skills:
• Proven ability to build, manage, and mentor high-performing engineering teams
• Excellent communication and collaboration skills, with the ability to engage effectively with technical and non-technical stakeholders
• Experience driving cultural change and promoting a growth mindset within engineering organisations
• Problem-Solving:
• Exceptional analytical skills with a track record of solving complex engineering challenges
• Strong decision-making abilities with a focus on balancing business and technical priorities

Desirable

• Crystal Intelligence is seeking an experienced Senior Engineering Manager to lead our Platform Squads, which form the backbone of our engineering efforts
• These squads oversee the Core Platform, Core Data (including blockchain integrations), Developer Experience (DevEx), and DevOps
• This is an 80% management role and 20% hands-on, focusing on driving technical excellence, fostering a high-performing team culture, and ensuring efficient processes to deliver scalable and reliable platform solutions that power our products and services
• At Crystal Expert, Engineering Managers are accountable for the process, ensuring that workflows run smoothly, priorities are aligned with business goals, and teams adhere to best practices in agile development
• The successful candidate will work directly with a team of approximately 20 engineers while being part of a broader engineering organization of 50+ engineers, managing cross-squad dependencies and scaling engineering processes to meet organisational needs
• Leadership & Team Development:
• Manage and mentor a team of engineers and engineering leads across multiple squads, fostering growth and professional development
• Build a collaborative and inclusive team culture that promotes innovation, quality, and accountability
• Set clear goals and expectations, provide regular feedback, and ensure team alignment with company objectives
• Process Management & Accountability:
• Own and refine team processes, ensuring adherence to agile methodologies (e.g., Scrum) and facilitating key ceremonies (standups, sprint planning, retrospectives)
• Oversee task management in JIRA, ensuring proper prioritization, assignment, and execution of work
• Collaborate with stakeholders to define and manage roadmaps, timelines, and deliverables
• Drive a culture of accountability for respecting and optimizing team processes
• Technical Strategy & Execution:
• Drive the technical vision and roadmap for the Core Platform, Data Pipelines, DevEx, and DevOps squads
• Ensure the delivery of robust, high-performance data pipelines, including blockchain integrations, with a focus on scalability and reliability
• Advocate for best practices in software development, DevOps, and developer productivity across all squads
• Occasionally contribute hands-on to solve critical challenges or guide technical direction
• Cross-Functional Collaboration:
• Partner with product managers, engineering managers, and other stakeholders to align platform goals with business priorities
• Work closely with DevOps and Developer Experience teams to enhance developer productivity and streamline workflows
• Collaborate with Core Data Pipeline squads to enable seamless blockchain integrations and data flow
• Process & Operational Excellence:
• Define and implement processes that ensure high-quality, on-time delivery of platform initiatives
• Monitor and improve key performance metrics, such as lead time to changes, system uptime, pipeline latency, team velocity, and sprint success rate
• Ensure platform components comply with security, compliance, and scalability requirements