Solutions Delivery Manager, Anomalo
UK or Ireland
£90-140k
Ireland annual salary: €100,000-€160,000. + Equity Package
More information about location
Automated data quality issue detection software
Be an early applicant
Automated data quality issue detection software
21-100 employees
Be an early applicant
£90-140k
Ireland annual salary: €100,000-€160,000. + Equity Package
More information about location
21-100 employees
Company mission
To help users automatically detect data issues and understand their root causes, before anyone else.
Role
Who you are
- If you are a self-starter energized by ownership, collaboration and scrappiness, and someone who drives with urgency, polish, and attention to detail, you may be a fit
- Experience: 6+ years in a customer-facing delivery or success role (CSM, Engagement Manager, Program Manager, or similar) in enterprise software, ideally in data/analytics/AI
- Ownership mindset: proven track record of independently driving account strategy, risk mitigation, and expansion without heavy oversight
- Strategic communicator: able to engage technical teams, senior executives, and business stakeholders with clarity and confidence
- Operational discipline: rigorous about documentation, follow-through, and cross-functional alignment
- Technical fluency: comfortable with concepts in cloud computing, data warehousing, SQL, and enterprise integrations (SSO, APIs, orchestration tools)
- Leadership under ambiguity: thrives in a fast-changing environment, anticipates needs, and takes initiative before being asked
What the job involves
- We’re hiring a Solutions Delivery Manager to support Anomalo’s growing post-sales organization
- Reporting to the Vice President of Customer Solutions, you will serve as the strategic post-sales lead for some of our most important enterprise customers
- This role blends customer leadership with operational excellence, enabling our customers to adopt Anomalo successfully and realize measurable business outcomes
- You will work closely with Customer Solutions Engineers, Data Solution Architects, Sales, and Product to orchestrate onboarding, drive adoption, and expand usage across large and complex organizations
- Customer Success is central to Anomalo’s growth strategy
- We believe in building long-term customer value through adoption, expansion, and advocacy, and this role will be pivotal in delivering that vision as we scale across the UK and Europe
- Own a portfolio of enterprise accounts as the primary post-sales contact
- Drive account planning, business reviews, success plans, and roadmap alignment
- Build and maintain relationships with senior stakeholders champions and executive sponsors
- Identify risks and expansion opportunities early, crafting mitigation and growth strategies
- Coordinate across Customer Success (DSAs, CSEs), Sales, Product, and Engineering to deliver on account goals
- Lead kickoffs, 30/60/90 onboarding milestones, and ongoing business syncs
- Maintain high standards of documentation and visibility (Gong notes, Slack hygiene, customer health dashboards, adoption trackers)
- Serve as the first line of triage for customer issues, ensuring fast routing and resolution
- Track and report adoption at the team and organizational level
- Ensure success criteria are tied to business outcomes, not just technical milestones
- Surface customer stories, champions, and measurable impact to drive cultural buy-in and expansion
- Partner with Anomalo Account Executives and external partners (Databricks, Snowflake, Alation, SIs) on joint customer goals
- Translate customer feedback into actionable insights for Product and Engineering
- Represent customer needs in internal planning and syncs
Our take
In the realm of expanding data repositories, the detection of potentially detrimental data anomalies takes on heightened significance, especially in the context of machine learning models. Anomalo steps in with an automated solution, leveraging machine learning to tackle the critical issue of data viability.
Anomalo integrates with enterprise data warehouses, like Snowflake, where extensive corporate data is stored. Its role involves vigilant monitoring and identification of unusual discrepancies and undesirable alterations across these datasets. Given the pivotal role data plays in business operations, such early detection of issues becomes imperative.
The company is on a roll, closing out the third quarter of 2024 with an impressive 177% year-over-year growth in annual recurring revenue. With high-profile clients like BuzzFeed, Discover, and Substack, and a successful recent funding round, Anomalo shows no signs of slowing down. The new funds will fuel further advancements in its platform and help scale engineering and go-to-market teams, perfectly positioned to meet the skyrocketing demand for Anomalo's solutions.
Freddie
Company Specialist at Welcome to the Jungle
Insights
50% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Nov 2024
$10m
SERIES B
Jan 2024
$33m
SERIES B
Total funding: $82m
Company benefits
- Fully Remote: We are fully remote and believe your best work happens from where you’re most productive. We offer a generous stipend to ensure your remote office is comfortable
- Generous Time Off: Enjoy 17 company holidays and unlimited vacation time that we encourage you to take. We also have a company-wide winter break the last week of the year
- Family-Friendly: Comprehensive medical, dental, and vision insurance plans. 16 weeks of parental leave, during which you will receive your full pay. We will provide access to family planning and reproductive care to employees and their families by partnering with Carrot Fertility
- We Stay Connected: We know the importance of staying connected to one another, and make time to get together in person (in a new destination!) for a company-wide offsite each quarter
Company HQ
Chinatown, San Francisco, CA
Leadership
Elliot Shmukler
(Co-Founder & CEO)A Product and Growth leader with more than 20 years of experience with Internet Consumer Software products. Previously VP of Product and Growth for Wealthfront Inc., and Chief Growth Officer at Instacart.
Jeremy Stanley
(Co-Founder & CTO)A Data Science, Machine Learning, and AI leader. Previously CTO at Collective, Chief Data Scientist & EVP of Engineering at Sailthru, and VP of Data Science at Instacart.
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