Technical Program Manager, Amazon

• 5+ years of technical product or program management experience
• 3+ years of software development experience
• 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Experience managing cross-functional programs and release schedules

Desirable

• The Alexa Daily Essentials (ADE) team is looking for a Technical Program Manager to drive delivery of home productivity experiences that millions of customers rely on every day
• You'll own programs that span cloud services, device software, and AI/ML-powered features across multiple device surfaces. If you thrive on navigating technical complexity, coordinating across organizations, and shipping features that customers use billions of times a month, this role is for you
• Own end-to-end delivery of cross-functional programs across cloud engineering, device software, design, QA, and product teams
• Drive launch readiness for device programs with tight deadlines and multiple dependencies
• Partner with engineering to understand system architecture, identify risks early, and make informed trade-off recommendations
• Manage cross-org dependencies across platform teams, partner orgs, and central infrastructure, driving commitments to closure rather than waiting on them
• Build and maintain launch readiness mechanisms, status reporting, and escalation paths for leadership visibility
• Coordinate model migrations, latency initiatives, and quality programs that require deep technical understanding of LLM-based and deterministic systems
• Anticipate bottlenecks, drive escalation management, and balance customer experience quality with engineering constraints and timelines
• Contribute to operational excellence by partnering with engineering on oncall reduction, automation, and GenAI-driven efficiency investments
• You'll work across engineering managers, product managers, designers, and partner teams to ship features on devices launching to millions of customers
• You'll track delivery across multiple workstreams simultaneously, dive into technical architecture when needed, flag risks before they become blockers, and keep programs moving through clear communication and relentless follow-through
• You'll operate in a fast-paced environment where device launch dates don't move and quality bars are non-negotiable