Sales Strategy & Operations Lead, Pinterest
Seller Productivity
$137-240k
+ Equity
More information about location
1 day a week in office
Visual bookmarking tool for saving & discovering creative ideas
Open for applications
Visual bookmarking tool for saving & discovering creative ideas
1001+ employees
Open for applications
$137-240k
+ Equity
More information about location
1 day a week in office
1001+ employees
Company mission
To bring everyone the inspiration to create a life they love.
Role
Who you are
- 10+ years of professional experience in strategy & operations in highly cross functional environments such as management consulting, corporate strategy or technology/media companies
- Understanding of sales and digital advertising platforms plus working knowledge of sales systems and tools including Salesforce
- Passion for productivity improvements and cross functionally partnership
- Effectively navigate complex cross functional partnerships; build strong relationships with cross functional stakeholders
- Highly structured, clear, and concise written and verbal communication that effectively drives action from leadership level audiences. Can simplify and translate complex findings / messages to drive leadership alignment
- Analyze quantitative and qualitative data to provide business insights
- Develop clear plans to shape the work needed to drive improvement opportunities; and drive those plans through to full completion
- Highly organized and detail-oriented, tightly manage and execute in well organized way while also able to prioritize effectively and focus on the most impactful areas
- Successful in fast-paced environments
- “Builder” mindset - proven ability to independently identify problems and pursue solutions for them
- “Growth” mindset - seek and provide feedback; curious about how to improve
What the job involves
- In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward
- You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet
- Build, institute, and manage our approach to consistently identify and institute improvements to the efficiency and effectiveness of the 1000+ person sales force
- Set targets and milestone for overall seller productivity objectives - seller efficiency and seller effectiveness (e.g. productivity gains, win rates, satisfaction ratings, etc.); monitor these targets; create and institute plan to provide consistent updates to leadership and other key stakeholders
- Structure recurring feedback mechanisms to capture productivity opportunity areas from sellers and cross functional partner teams (e.g., time studies, feedback surveys); translate data and findings into insights and improvements opportunities
- Socialize feedback with leadership from Sales and partner teams such as Product, Product Marketing, and Global Sales Solutions to align on focus areas
- Define Pinterest’s seller productivity roadmap based on findings from feedback mechanisms above and additional mechanisms, with alignment from Sales and cross functional leadership
- Create a framework to size and prioritize opportunities / needs to inform annual and ongoing company-wide priority and resource planning
- Develop continuous process to measure progress and success of individual projects; align with project owners on project success metrics; build and implement a tracking mechanism, reporting template, and reporting cadences
- Identify required course corrections when milestones are not met and escalate as needed
- Own ‘change management’: define and execute cadence, mechanisms, and messaging to communicate seller productivity initiatives and progress against them to the company
- The Sales Strategy & Operations (SS&O) organization guides and executes critical business decisions across the global advertising sales organization through strategy, analytics and operations. Team members are experts in business strategy and operations as well as analytical and strategic thinking. They are pragmatic and results-oriented
- The Central SS&O team drives efficiency and effectiveness at scale for the global sales organization via strategy, analysis, systems, tools, and processes
Our take
Inspiration and ideas can pop into your head at any time, and with the growth of social media and networking, sharing these interests and gaining exposure has never been easier. Pinterest exists to display these moments visually, as a kind of digital pinboard allowing users to save and share digital images which have inspired them.
Pinterest's emphasis on visual discovery has differentiated it from competitors and created a more positive and fulfilling experience for its users. Pinterest in many ways provides a respite from the ceaseless negativity that plagues social media such as Facebook and Twitter, and this is perhaps responsible for its userbase expanding to 450 million users in 2022, driven by uptake mostly outside of North America.
Pinterest has not been immune to woes affecting the global tech sector and made about 5% of its workforce redundant at the end of 2022 and the start of 2023. Having restructured to face a challenging climate, it is well-positioned to resume its growth, which has increased consistently year on year. Its immediate goals are to continue to grow its user base and expand the uptake of its short video product, which it aims to monetize.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Ben Silbermann
(CEO)Worked as a Product Specialist at Google for 2 years before leaving to work on his own apps, which led to founding Pinterest
People progressing
Joined as Marketing Lead, promoted to Head of Growth Ops for English-speaking markets after 3 years. They've have since been promoted to Global Head of Editorial, a position they started in 2022.
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