Accounts Receivable Operations Lead, RigUp

• Bachelor’s degree in Finance, Business Administration, or equivalent work experience
• 4+ years of experience in invoicing, accounting, or financial operations
• Hands-on experience submitting invoices into third-party systems such as OpenInvoice, Cortex, ARIBA, Fieldglass, or Pro-Unlimited/Wand
• Proficient in NetSuite or a comparable ERP system (Open Invoice, Field Glass, etc)
• Solid knowledge of Generally Accepted Accounting Principles (GAAP)
• Exceptional verbal and written communication skills, with the ability to clearly present complex information to diverse audiences
• Advanced proficiency in Microsoft Excel and G-Suite applications
• Demonstrated problem-solving skills with a proactive, solutions-oriented mindset
• Ability to communicate effectively
• Ability to use office equipment such as a computer, copier and telephone
• Ability to use office computer programs such as e-mail, Google Docs, Microsoft Word, PowerPoint and Excel

Desirable

• RigUp is hiring a Lead, Accounts Receivable Operations plays a key role in supporting the invoicing team’s performance, accuracy, and overall efficiency
• Acting as a bridge between frontline team members and management, this role helps drive operational excellence through process oversight, mentorship, and project coordination
• The ideal candidate is a proactive problem-solver with deep knowledge of invoicing processes, an eye for detail, and a collaborative mindset
• Additionally, the Lead will drive continuous growth and development initiatives to expand and strengthen the team, working closely with cross-functional teams such as Sales, Client Operations, and Finance to ensure invoicing operations support organizational goals and client expectations
• Help manage the day-to-day execution of invoicing operations to ensure accuracy, timeliness, and compliance with client contracts
• Mentor and support teammates by providing guidance, troubleshooting assistance, and peer training
• Partner with the team manager to support onboarding and cross-training efforts, including documenting and sharing process knowledge
• Assist in prioritizing team workload and flag potential bottlenecks or resourcing gaps
• Help foster a positive and collaborative team culture by encouraging open communication and continuous learning
• Participate in team meetings, help drive engagement, and contribute to knowledge sharing across the group
• Step in to assist with invoice preparation and submission during peak periods or complex scenarios
• Serve as a go-to resource and subject matter expert (SME) for invoicing processes, tools, and best practices
• Identify and escalate workflow challenges or recurring issues to the Manager, proposing solutions and process enhancements
• Track operational metrics and KPIs to support reporting and continuous improvement initiatives
• Coordinate or lead small-scale projects to enhance invoicing workflows, system automation, or team training
• Support weekly and monthly net revenue checks by reviewing invoice data, ensuring accuracy in revenue recognition, and collaborating with Finance to confirm alignment with reporting timelines
• Facilitate communication and alignment between the Invoicing Operations team and key stakeholders