Senior Sales Solutions Architect, TigerConnect
Healthcare collaboration platform
Be an early applicant
Healthcare collaboration platform
201-500 employees
Be an early applicant
201-500 employees
Company mission
To simplify the working lives of healthcare professionals so they can deliver better patient care and experience greater job satisfaction.
Role
Who you are
- This role requires deep healthcare interoperability expertise, strong executive presence, and the ability to influence both technical and business stakeholders
- 12+ years of experience in a technical pre-sales role (e.g., Solution Architect, Sales Engineer, Pre-Sales Consultant) within healthcare IT
- Deep expertise in healthcare interoperability standards and integrations (HL7 v2/v3, FHIR, interface engines, EHR platforms such as Epic, Cerner, Meditech)
- Demonstrated success supporting enterprise sales cycles, including multi-million-dollar deals and complex stakeholder environments
- Strong executive communication skills, with the ability to present technical concepts to non-technical audiences and influence decision-making
- Proven experience leading technical RFP/RFI responses in competitive procurement processes
Desirable
- Experience with clinical communication, secure messaging, or care coordination platforms
- Background in HIE, ACO, or population health technologies
- Familiarity with healthcare compliance frameworks (HIPAA, HITRUST, SOC 2)
- Experience working in high-growth SaaS or private equity-backed healthcare technology environments
- Exposure to mentoring or guiding junior team members (formally or informally)
What the job involves
- TigerConnect is seeking a Senior Solution Architect to serve as the technical leader within our Enterprise sales organization
- In this high-impact individual contributor role, you will partner closely with Account Executives to drive complex, multi-stakeholder sales cycles across large health systems and integrated delivery networks (IDNs)
- You will translate clinical workflows and IT requirements into scalable, tailored platform solutions—owning the technical sales process from discovery through contract signature
- Lead technical discovery sessions with IT, Clinical Informatics, and Security stakeholders to identify integration requirements, compliance considerations, and workflow challenges
- Design and deliver tailored solution demonstrations for diverse audiences, including C-suite executives and frontline clinical users
- Architect integration strategies across healthcare systems including EHRs, PACS, nurse call, and other clinical technologies (HL7 v2/v3, FHIR, APIs)
- Partner with Account Executives to develop and execute account strategies for enterprise opportunities
- Serve as the primary technical authority throughout the sales cycle, building trust with CIOs, CMIOs, CTOs, and other senior leaders
- Own and lead technical responses for RFPs/RFIs, ensuring accuracy, compliance, and clear differentiation
- Deliver structured handoffs to Implementation teams, including detailed technical scoping and architecture documentation
- Provide field-driven insights and feedback to Product and Engineering teams to influence roadmap and innovation
- Maintain deep knowledge of competitive solutions, market trends, and industry positioning
Our take
TigerConnect unifies the whole healthcare system under one platform, enabling users to connect to hospitals, healthcare providers, patients and their families within one easy to use, secure interface.
According to the Joint Commission Center for Transforming Healthcare, almost 80% of serious medical mistakes involve miscommunication between caregivers. TigerConnect effectively minimises errors in comms and the sharing of critical data between departments, meaning greater efficiency and quality of care.
As many healthcare organizations remain stuck in the technological dark ages, TigerConnect is leading the way in the digital transformation of clinical collaboration. This enables the company to play a key role in strengthening patient care, cutting costs and streamlining the workflows that keep people healthy.
Steph
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2020
$45m
SERIES D
Nov 2015
$50m
SERIES C
Total funding: $129.1m
Company benefits
- Health Insurance: Excellent medical, dental and vision insurance
- Savings: 401k matching program for all US employees and Savings Fund program available for all Mexico employees
- Flexible Work Location: Remote and hybrid onsite
- Flexible Time Off: Flexible time off policy with no limit on days off
- Wellness Days: Company-wide wellness days throughout the year
- Wellness Program: Quarterly wellness allowance to help support your well-being
- LinkedIn Learning: Self-paced learning and development via LinkedIn Learning
- Home Office Reimbursement: Allowance to cover your home office setup expenses
- Headquarter Location: Office space in major tech ecosystems in Los Angeles and Mexico City
Company HQ
El Segundo, CA
Leadership
Sean O'Neal
(CEO)Prior to joining TigerConnect in 2025, Sean was a President & Functional CEO of SaaS and CPO at Sinch. He was also a Writer for Forbes Business Council.
Tim Goodwin
(CTO)Prior to joining TigerConnect in 2020, Tim was the CTO at Vacasa, an SVP/CIO of Digital Channels at Fiserv, and a GM of Software Development at M-Com.
Sheeza Hussain
(CGO)Prior to joining TigerConnect in 2025, Sheeza was a Market President of Enterprise at Press Ganey, CGO at SteadyMD, and CCO at Biofourmis.
Brian Kaminski
(CCO)Prior to joining TigerConnect in 2023, Brian was a Value Advisory Ecosystem Member at Customer Value Community and CCO at Perceptyx and Conversica.
John Montealegre
(CFO)John joined TigerConnect in 2014 as the Chief of Staff to the CEO. He then became the VP then Senior VP of Finance before moving into he role of CFO in 2022. Previously, he was the Head of Sales at Pitzi and an Associate at McKinsey & Company.
Saurin Shah
(CPO)Prior to joining TigerConnect in 2023, Saurin was a Senior Director/VP of Product Management at Medallia. He also spent 6 years at Salesforce as a Director then Senior Director of Product Management.
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