Senior Director of Product Management, ServiceTitan
Accounting
$271.8-436.2k
Salary dependent on location.+ Annual bonus & Equity
All-in-one operating platform for trades
Be an early applicant
All-in-one operating platform for trades
1001+ employees
Be an early applicant
$271.8-436.2k
Salary dependent on location.+ Annual bonus & Equity
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- If you want to ship products that matter, work in a domain where the complexity is genuinely interesting, and have ownership over your roadmap and your team - this is the role
- 10+ years of product management experience, with leadership experience in b2b SaaS environments
- Deep accounting domain expertise — you understand GL structures, AP/AR workflows, and how ERP systems (Spectrum, Sage, QuickBooks, NetSuite, or similar) model accounting constructs; construction or field services accounting experience is a strong plus
- Proven ability to own complex, cross-functional product areas where architectural decisions have upstream and downstream effects across multiple teams and integrations
- Strong instinct for where AI genuinely improves accounting workflows and the product judgment to know where it doesn't
- Track record of being an influential leader: able to advocate effectively for your team, bring stakeholders along, and build alignment
- Excellent communication to both technical and non-technical audiences, with experience engaging customers constructively and earning their trust
- A bachelor's degree or equivalent practical experience; an MBA or graduate degree is a plus but not required
- Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway
What the job involves
- ServiceTitan is seeking a Senior Director of Product Management to own our Accounting domain - one of the highest-stakes product areas in the company
- Everything in ServiceTitan connects to accounting, and we're at a pivotal moment: building AI-native products that will fundamentally change how contractors run their finances, while creating a world-class accounting experience that scales across every trade and business size we serve
- You'll be defining what modern accounting software looks like for the trades — from AP and AR workflows to GL structures, ERP integrations, and the AI-powered experiences that sit on top of all of it
- You'll own the roadmap, lead a team of senior PMs, and have a real seat at the table in shaping ServiceTitan's product strategy
- Define and own the vision for ServiceTitan's accounting platform, building a cohesive, scalable product that works for contractors at every stage of financial maturity
- Build AI-powered accounting features that create real value for the CFO organization — from helping a small operator get off spreadsheets and close their books for the first time, to giving a multi-entity CFO the financial visibility and controls they'd expect from enterprise-grade software
- Provide thought leadership, strategic clarity, and crisp communication to your team and the broader organization on accounting product strategy and roadmap
- Work across engineering, design, finance, and GTM to identify opportunities to simplify the product and deliver results — with a focus on end-to-end ownership, not just your team's surface
- Partner directly with customers to validate direction, build trust, and translate real pain into product insights, strategy and value delivery
- Lead, grow, and advocate for a team of product managers; set a high bar for rigor, customer empathy, and business impact
- Define and obsess over key metrics: product quality, adoption, customer sentiment, and the business outcomes that accounting touches across the platform
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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