Software Development Engineer, Zoom

$160-175k

Java

Elasticsearch

Redis

Kibana

SpringBoot

DynamoDB

Mid and Senior level

San Francisco Bay Area

Office located in San Jose, CA

Work platform for human connection

Job no longer available

Work platform for human connection

1001+ employees

B2CB2BCommunicationTelecommunicationsVideo

Job no longer available

$160-175k

Java

Elasticsearch

Redis

Kibana

SpringBoot

DynamoDB

Mid and Senior level

San Francisco Bay Area

Office located in San Jose, CA

1001+ employees

B2CB2BCommunicationTelecommunicationsVideo

Company mission

To help people connect, collaborate, and get more work done, together.

Job

Company

Role

Who you are

Requires a Master's degree in Computer Science, Computer information system, a related field, or a foreign equivalent
Must have 3 years of experience in job offered or related occupation
Must have 3 years of experience in: Core Java; SpringBoot framework or similar Microservice architecture; Elasticsearch, DynamoDB or similar NoSQL database experience; Redis or similar cache solution; Test automation framework such as mockito; and Kibana or similar log system experience
Telecommuting work permitted: position may work throughout various unanticipated locations throughout the US

What the job involves

Implement the Zoom Contact Center and Zoom Virtual Assist report & analytic module
Consolidate and assess the requirements. Design the interfaces between backend and frontend, also the interfaces with dependency modules/services
Write test automation script
Troubleshoot the customer tickets
Build complex metrics solutions with data visualization support for relevant insights
Promote cloud-based test automation solutions and deployment strategy to optimize service performance and ensure product stability

Our take

Zoom reworked video conferencing when most people assumed it was a solved problem, with services from Cisco and Skype already ubiquitous in workplaces and homes. However, its videoconferencing infrastructure was simpler to use, faster and more flexible than any previous solution, and it swiftly took the world by storm.

Its success bred competition, however, and companies such as Microsoft and Google, along with numerous smaller communications firms, have begun making inroads on Zoom's formerly commanding lead. Additionally, as workplaces are mostly adopting a hybrid or flexible working strategy, some of its importance as a workplace tool is wearing off and it is recording a gradual decline in daily usage rates.

To counter these trends, Zoom is expanding its business offerings through product development and strategic acquisitions. Alongside many other large tech companies, it has battled through a difficult economic situation, but it nonetheless remains a profitable company and household name. Plus, its track record of innovation means it is still very much one to watch in the communications space.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

7% employee growth in 12 months

Glassdoor (3.7)

Trustpilot (1.3)

Company

Funding (last 2 of 5 rounds)

Jan 2017

$100m

SERIES D

Feb 2015

$30m

SERIES C

Total funding: $148.5m

Company benefits

Work from home opportunities
Retirement benefits
My-Time-Off (MTO), an extended vacation policy
Employee Stock Purchase Plan (ESPP) and Restricted Stock Unit (RSU) Equity Program plus Yearly stock grant for all employees
Wellness and fitness reimbursement, wellness resources, Thrive Global wellness app, TaskHuman wellness coaching app
Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance
Paid Parental Leave (both parents) 16 weeks paid leave (or statutory if more generous)
Employer Matching of Charitable contributions up to $500 USD equivalent/year
Annual Zoom Store Allowance
Business Travel Accident Insurance

Company HQ

Downtown San Jose, San Jose, CA

Leadership

Eric Yuan

(CEO & Founder)

Previously VP Engineering at Cisco and WebEx.

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