Senior Product Manager, LightForce Orthodontics
Hardware
Office located in Burlington, MA
Custom 3D-printed braces
Open for applications
Custom 3D-printed braces
201-500 employees
Open for applications
Office located in Burlington, MA
201-500 employees
Company mission
To empower experts to create the unique bite and smile that every patient deserves.
Role
Who you are
- The ideal candidate will have a strong technical aptitude, experience managing complex hardware-software products, and the ability to work with cross-functional teams
- This role requires deep collaboration with engineering, software, clinical, manufacturing, and commercial teams to deliver customer-centric, high-impact solutions
- 7-10+ years of product management experience, including hardware product development in CAD/CAM, 3D printing, or healthcare/medical devices. Preference for experience with products manufactured with additive manufacturing
- Experience managing cross-functional teams including engineering, clinical, and commercial teams, with a track record of consistently impactful outcomes
- Expertise in customer-facing product development within healthcare, medical devices, or other regulated industries
- Strong technical aptitude, with experience working closely with hardware and software development teams to guide complex, cross-functional product development
- Proven ability to manage distributed, cross-functional teams and facilitate effective communication across departments
- Proficiency in agile methodologies, with strong skills in managing sprints, backlogs, and cross-team collaboration
- Excellent analytical and problem-solving skills, with demonstrated strengths in hypothesis driven product development and data-driven decision-making
- Bachelor’s degree in a technical field such as engineering, computer science, or a related discipline
- Proven experience in hardware product development, particularly in CAD/CAM, 3D printing, or medical devices
- Strong analytical skills with a history of data-driven decision-making and defining product success metrics
- Exceptional interpersonal skills with the ability to build strong relationships across clinical, technical, and commercial teams
- Experience launching products in global markets with an understanding of regional differences in customer needs and regulatory requirements
What the job involves
- The Senior Product Manager for Hardware will be responsible for the strategic development and continuous improvement of our hardware product portfolio
- Reports to: VP of Product
- Hardware Portfolio Ownership: Lead the strategic development, continuous improvement, and management of designated lanes of LightForce’s hardware product portfolio
- Market Insights & Product Strategy: Analyze market trends, customer feedback, and competitor offerings to develop insights and inform product strategy
- End-to-End Product Lifecycle: Drive new product initiatives from initial concept to launch, including discovery, definition, development, testing, and post-launch optimization
- Hardware & Software Integration: Ensure seamless hardware-to-software integration, collaborating with software product teams to deliver a cohesive user experience
- Customer Research & Voice of Customer (VoC): Partner with orthodontists, clinicians, and internal stakeholders to prioritize product needs and define user requirements
- Cross-Functional Collaboration: Work closely with engineering, software development, marketing, and manufacturing to ensure customer-centric product design
- Customer-Facing Launches: Lead product launches in collaboration with marketing, clinical education, and customer success teams
- Product Roadmap & Backlog: Own and manage designated lanes of the hardware product roadmap, ensuring alignment with LightForce’s strategic objectives
- Cross-Departmental Alignment: Lead cross-functional teams and stakeholders to drive clarity and accountability in product development efforts
- Metrics & Accountability: Define and track product success metrics, leveraging data-driven insights to support decision-making and product evolution
- Launch next-generation hardware products that improve clinical efficiency and treatment outcomes, including bond success, bracket durability, and patient comfort
- Improve product design and usability to reduce learning curves for new customers and support global adoption
- Drive innovation in the hardware-software interface to enable greater personalization and efficiency for clinicians
- Develop a streamlined approach to hardware portfolio management, balancing legacy product updates with the development of new solutions
- Office environment up to 90%
- Work is generally performed in an open office, sedentary position. The noise level in the work environment is usually moderate. Limited temperature fluctuations, heated and air condition environment
Our take
In the field of orthodontics, a persistent demand exists for a more patient-centered and efficient treatment alternative. Traditional braces, notorious for their discomfort and lengthy treatment durations, have left room for innovation.
In response to this challenge, LightForce Orthodontics has developed a personalized 3D-printed braces system. This novel approach allows orthodontists to provide patients with custom-made orthodontic hardware, precisely tailored to their unique requirements, thus enhancing the overall treatment experience.
In the last few years, the company has harnessed the power of AI to further optimize patient outcomes. Having secured significant funding, LightForce is poised to drive growth and bring personalized braces solutions to more orthodontists and patients.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Medical, vision, dental, voluntary life
- 401(k) account
- Generous PTO
- Parental leave
- Flexible work hours and locations
- Office snacks
- MBTA pass programs
- Quarterly activities
Company values
- Trust
- Passion with a purpose
- Customer obession
Company HQ
Burlington, MA
Articles
Leadership
Alfred Griffin
(Co-Founder & CEO)Currently a Lecturer at the Harvard School of Dental Medicine in the Department of Developmental Biology, as well as an Orthodontist at the Bay State Dental Specialists.
Lou Shuman
(Co-Founder)Currently the President and CEO of Cellerant Consulting. Previously they were a VP of Strategic Relations at Align Technology and an Executive VP of Professional Development at rdental.
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